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Operations Management Creating Value
Along the Supply Chain, 11th Edition
(Russell)Verified Chapters 1 - 17, Complete
Operations53Management53Creating53Value53Along53the53Supply53Chain
,TABLE OF CONTENTS
53 53
153Introduction53to53Operations53and53Supply53Chain53Management53
253Quality53Management53
353Statistical53Process53Control53
S353Operational53Decision-Making53Tools:53Acceptance53Sampling
453Product53Design53
553Service53Design53
653Processes53and53Technology53
753Capacity53and53Facilities53Design
S753Operational53Decision-Making53Tools:53Facility53Location53Models53
853Human53Resources53
S853Operational53Decision-Making53Tools:53Work53Measurement53
953Project53Management
1053Supply53Chain53Management53Strategy53and53Design53
1153Global53Supply53Chain53Procurement53and53Distribution53
S1153Operational53Decision-Making53Tools:53Transportation53and53Transshipment53Models53
1253Forecasting53
1353Inventory53Management53
S1353Operational53Decision-Making53Tools:53Simulation53
1453Sales53and53Operations53Planning53
S1453Operational53Decision-Making53Tools:53Linear53Programming53
1553Resource53Planning53Systems53
1653Lean53Production53Systems53
1753Scheduling53
Operations53Management53Creating53Value53Along53the53Supply53Chain
,Operations53Management53Creating53Value53Along53the53Supply53Chain5311th53Edit
ion53Roberta53S.53Russell,53Bernard53W.53Taylor
Concept53Check53Questions53for53Learning53Objectives
Chapter53153–53Introduction53to53Operations53and53Supply53Chain53Management
The53Operations53Function
1. The53operations53function53interacts53with
a. Marketing
b. Suppliers
c. Human53resources
d. Finance
e. All53of53the53above
Difficulty:53Eas
y53Answer:53d
2. Operations53is53often53described53as
a. the53creative53core53of53an53organization
b. a53transformation53process
c. the53source53of53firm53profitability
d. all53of53the53above
Difficulty:53Eas
y53Answer:53b
The53Evolution53of53Operations53and53Supply53Chain53Management
1. 53 helped53to53enable53the53Industrial53Revolution.
a. Linear53programming
b. Quality53circles
c. Interchangeable53parts
d. The53Internet
Difficulty:53Eas
y53Answer:53c
2. The53Principles53of53Scientific53Management53were53proposed53by
a. Adam53Smith
b. Henry53Ford
c. Frederick53Taylor
Operations53Management53Creating53Value53Along53the53Supply53Chain
, d. Elton53Mayo
Difficulty:53Eas
y53Answer:53c
3. Supply53chain53management53emerged53as
a. companies53started53to53outsource53production
b. the53number53of53suppliers53for53each53company53grew
c. globalization53expanded53the53reach53of53suppliers53and53customers
d. all53of53the53above
Difficulty:53Eas
y53Answer:53d
4. The53quality53revolution53was53brought53to53us53by
a. Germany
b. Japan
c. China
d. Mexico
Difficulty:53Eas
y53Answer:53b
Globalization
1. Globalization53has53grown53rapidly53due53to
a. World53trade53agreements
b. The53Internet
c. Outsourcing
d. All53of53the53above
Difficulty:53Eas
y53Answer:53d
2. Which53of53the53following53countries53has53the53highest53hourly53wage53rate?
a. Norway
b. U.S.
c. Germany
d. South53Korea
Difficulty:53Moderat
e53Answer:53a
3. Companies53go53global53to
a. take53advantage53of53favorable53costs
Operations53Management53Creating53Value53Along53the53Supply53Chain
Operations Management Creating Value
Along the Supply Chain, 11th Edition
(Russell)Verified Chapters 1 - 17, Complete
Operations53Management53Creating53Value53Along53the53Supply53Chain
,TABLE OF CONTENTS
53 53
153Introduction53to53Operations53and53Supply53Chain53Management53
253Quality53Management53
353Statistical53Process53Control53
S353Operational53Decision-Making53Tools:53Acceptance53Sampling
453Product53Design53
553Service53Design53
653Processes53and53Technology53
753Capacity53and53Facilities53Design
S753Operational53Decision-Making53Tools:53Facility53Location53Models53
853Human53Resources53
S853Operational53Decision-Making53Tools:53Work53Measurement53
953Project53Management
1053Supply53Chain53Management53Strategy53and53Design53
1153Global53Supply53Chain53Procurement53and53Distribution53
S1153Operational53Decision-Making53Tools:53Transportation53and53Transshipment53Models53
1253Forecasting53
1353Inventory53Management53
S1353Operational53Decision-Making53Tools:53Simulation53
1453Sales53and53Operations53Planning53
S1453Operational53Decision-Making53Tools:53Linear53Programming53
1553Resource53Planning53Systems53
1653Lean53Production53Systems53
1753Scheduling53
Operations53Management53Creating53Value53Along53the53Supply53Chain
,Operations53Management53Creating53Value53Along53the53Supply53Chain5311th53Edit
ion53Roberta53S.53Russell,53Bernard53W.53Taylor
Concept53Check53Questions53for53Learning53Objectives
Chapter53153–53Introduction53to53Operations53and53Supply53Chain53Management
The53Operations53Function
1. The53operations53function53interacts53with
a. Marketing
b. Suppliers
c. Human53resources
d. Finance
e. All53of53the53above
Difficulty:53Eas
y53Answer:53d
2. Operations53is53often53described53as
a. the53creative53core53of53an53organization
b. a53transformation53process
c. the53source53of53firm53profitability
d. all53of53the53above
Difficulty:53Eas
y53Answer:53b
The53Evolution53of53Operations53and53Supply53Chain53Management
1. 53 helped53to53enable53the53Industrial53Revolution.
a. Linear53programming
b. Quality53circles
c. Interchangeable53parts
d. The53Internet
Difficulty:53Eas
y53Answer:53c
2. The53Principles53of53Scientific53Management53were53proposed53by
a. Adam53Smith
b. Henry53Ford
c. Frederick53Taylor
Operations53Management53Creating53Value53Along53the53Supply53Chain
, d. Elton53Mayo
Difficulty:53Eas
y53Answer:53c
3. Supply53chain53management53emerged53as
a. companies53started53to53outsource53production
b. the53number53of53suppliers53for53each53company53grew
c. globalization53expanded53the53reach53of53suppliers53and53customers
d. all53of53the53above
Difficulty:53Eas
y53Answer:53d
4. The53quality53revolution53was53brought53to53us53by
a. Germany
b. Japan
c. China
d. Mexico
Difficulty:53Eas
y53Answer:53b
Globalization
1. Globalization53has53grown53rapidly53due53to
a. World53trade53agreements
b. The53Internet
c. Outsourcing
d. All53of53the53above
Difficulty:53Eas
y53Answer:53d
2. Which53of53the53following53countries53has53the53highest53hourly53wage53rate?
a. Norway
b. U.S.
c. Germany
d. South53Korea
Difficulty:53Moderat
e53Answer:53a
3. Companies53go53global53to
a. take53advantage53of53favorable53costs
Operations53Management53Creating53Value53Along53the53Supply53Chain