Non-Conformance Assessment & CAPA
Questions With All Correct Answers updated
1. 7.1. Supplier training has
Solution: Answer c is a good selection . Answer d is
be- come more widespread
an uneth- ical or stupid choice (dependent upon
among
interpretation of the answer) . Training can augment
U.S. companies . Which of
a partnership not replace it (answer a is wrong).
the following is the best
There should be a customer and supplier
reason for doing so?
relationship not supplier to supplier trust (answer b
is wrong) .
a. To replace partnership
rela- tionships
Answer c is correct.
b. To promote mutual
trust be-
tween two suppliers c. To reduce Reference: CSQP Primer, Section VII- 45.
costs and prevent future
prob- lems
d. To share valuable
proprietary information with
key suppliers
2. 7.2. What is the upper control Solution: This question requires an upper control
limit cal-
limit for a p chart (proportion de- culation for the p chart . Note that the question
does not
fective) when the average indicate that the sample size is fixed .
daily production
is 2,500 units with an es-
tablished fraction defective UCL = p + 3 (P)( - P)
of 0.05? Pn
a. 0.054 (0.05)(1 - 0.05)
b. 0.058 UCLP = 0.05 + 3 2500
c. 0.063
UCLP = 0.05 + 0.013 = 0.063
d. 0.066
, Non-Conformance Assessment & CAPA
Questions With All Correct Answers updated
Answer c is correct.
References: CSQP Primer , Section VII- 54/55
. Juran , J.M.,
, Non-Conformance Assessment & CAPA
Questions With All Correct Answers updated
Juran's Quality Handbook , 5th ed. Grant , E. L.,
& Leavenworth , R. S., Statistical Quality Control, page
225 . This question has been modified from an old
CQT handout.
3. 7.3. A basic requirement of most Solution : Answers a, b, and d are things you
might want
gage calibration system to consider when setting up a calibration system.
specifi- cations is: However, answer c is a basic requirement of gage
calibration system specifications. Note that some
a. All inspection inspection equipment cali- bration does not use
equipment must be gage blocks.
calibrated with master
gage blocks Answer c is correct.
b. Gages must be color
coded for identification Reference: CSQP Primer, Section VII- 39/40.
c. Equipment must be
labeled to indicate date
calibrated , by whom , and
date for next cali- bration
d. Gages must be identified
with a tool number
4. 7.4. The most significant Solution: The identification of the discrepant parts or
ele- ments of a material ma- terials is essential. Answer a is correct. Answer d is
review re- false .
port are the identification of the Who was responsible is traditionally a weak
choice since the
type of defect and: a. The iden- system is often to blame. The history of the
process may be
tification of the discrepant parts useful information , but it is of fairly low
importance . Answer
or materials b. The identification of the op-
, Non-Conformance Assessment & CAPA
Questions With All Correct Answers updated
eration in which the cis wrong. The operation in which the defect was
defect was introduced introduced may not be known. Answer b is incorrect.
Answer a is correct.
A detailing of the quality histo-
c. Reference: CSQP Primer , Section VII- 11.
ry
of the
Questions With All Correct Answers updated
1. 7.1. Supplier training has
Solution: Answer c is a good selection . Answer d is
be- come more widespread
an uneth- ical or stupid choice (dependent upon
among
interpretation of the answer) . Training can augment
U.S. companies . Which of
a partnership not replace it (answer a is wrong).
the following is the best
There should be a customer and supplier
reason for doing so?
relationship not supplier to supplier trust (answer b
is wrong) .
a. To replace partnership
rela- tionships
Answer c is correct.
b. To promote mutual
trust be-
tween two suppliers c. To reduce Reference: CSQP Primer, Section VII- 45.
costs and prevent future
prob- lems
d. To share valuable
proprietary information with
key suppliers
2. 7.2. What is the upper control Solution: This question requires an upper control
limit cal-
limit for a p chart (proportion de- culation for the p chart . Note that the question
does not
fective) when the average indicate that the sample size is fixed .
daily production
is 2,500 units with an es-
tablished fraction defective UCL = p + 3 (P)( - P)
of 0.05? Pn
a. 0.054 (0.05)(1 - 0.05)
b. 0.058 UCLP = 0.05 + 3 2500
c. 0.063
UCLP = 0.05 + 0.013 = 0.063
d. 0.066
, Non-Conformance Assessment & CAPA
Questions With All Correct Answers updated
Answer c is correct.
References: CSQP Primer , Section VII- 54/55
. Juran , J.M.,
, Non-Conformance Assessment & CAPA
Questions With All Correct Answers updated
Juran's Quality Handbook , 5th ed. Grant , E. L.,
& Leavenworth , R. S., Statistical Quality Control, page
225 . This question has been modified from an old
CQT handout.
3. 7.3. A basic requirement of most Solution : Answers a, b, and d are things you
might want
gage calibration system to consider when setting up a calibration system.
specifi- cations is: However, answer c is a basic requirement of gage
calibration system specifications. Note that some
a. All inspection inspection equipment cali- bration does not use
equipment must be gage blocks.
calibrated with master
gage blocks Answer c is correct.
b. Gages must be color
coded for identification Reference: CSQP Primer, Section VII- 39/40.
c. Equipment must be
labeled to indicate date
calibrated , by whom , and
date for next cali- bration
d. Gages must be identified
with a tool number
4. 7.4. The most significant Solution: The identification of the discrepant parts or
ele- ments of a material ma- terials is essential. Answer a is correct. Answer d is
review re- false .
port are the identification of the Who was responsible is traditionally a weak
choice since the
type of defect and: a. The iden- system is often to blame. The history of the
process may be
tification of the discrepant parts useful information , but it is of fairly low
importance . Answer
or materials b. The identification of the op-
, Non-Conformance Assessment & CAPA
Questions With All Correct Answers updated
eration in which the cis wrong. The operation in which the defect was
defect was introduced introduced may not be known. Answer b is incorrect.
Answer a is correct.
A detailing of the quality histo-
c. Reference: CSQP Primer , Section VII- 11.
ry
of the
