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Exam (elaborations)

ETA CPP PRACTICE QUESTIONS WITH COMPLETE ANSWERS

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ETA CPP PRACTICE QUESTIONS WITH COMPLETE ANSWERS











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Uploaded on
April 17, 2025
Number of pages
17
Written in
2024/2025
Type
Exam (elaborations)
Contains
Questions & answers

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1 of 25

Term


A Merchant is processing under a retail account SIC/MCC code that
was assigned during the application underwriting process, but the
merchant has since switched the type of business and the method of
transaction processing it provides to e-commerce. Which of the
following repercussions might the merchant incur if this change is
undocumented?



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, Obtain copies of merchant
processing statements of the
competing written offer to share Difference in interchange
with the employee or corporate
office




Greater interchange fees and Discuss the advantages of bundled
higher chargeback ratios packages


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2 of 25

Term



Which technique is MOST likely to increase a payments professionals
success rates?



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Disclose all pricing and terms Offer discounts to all potential
prior to contract execution clients regardless of terms




Limit communication to only the Focus on upselling additional
final contract details services after contract signing


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3 of 25

, Term


Upon entering a merchants store, a payments professional notices
signs at the storefront as well as next to the register stating "we
impose a surcharge of 5% on the total amount on all credit card
transactions, which is not greater than our cost of acceptance. We
do not surcharge debit cards.


Which of the following statement would be MOST appropriate for
the payments professional to make to the merchants regarding
surcharges allowed by the card brands?

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Discuss the advantages of bundled Acquiring banks credit policy
packages requirements




Five percent is-more that the
Greater interchange fees and higher
maximum surcharge amount
chargeback ratios
allowed is 4%


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4 of 25

Term



Which of the following techniques is BEST for managing customer
expectations?



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