©BRIGHTSTARS 2025 ALL RIGHTS RESERVED 10:40 AM A+
Virtual Assistant Certification Exam
Questions And Answers |Latest 2025 |
Guaranteed Pass
Which of the following statements regarding the virtual assistance profession is true? -
Answer✔Most virtual assistants provide administrative support in addition to their specialty.
Virtual assistants help with administrative tasks which, according to recent figures, accounts for
what percentage of a small business owners time? - Answer✔40%
Regarding a virtual assistants "typical day" which of the following is true? - Answer✔There is
usually no such thing as a "typical day"
Which of the following programs can you view tutorials on at Lynda.com? - Answer✔All of the
Above ( dreamweaver, Access, Microsoft)
Which of the following is a great way for a virtual assistant to network, as well as share
expertise, from home? - Answer✔Virtual assistant websites
When it comes to securing an information interview, which of the following should you do? -
Answer✔BOTH A&C. (Ask your network if they know anyone who works as a virtual assistant
/ask your network if they know anyone who uses a virtual assistant services)
1
, ©BRIGHTSTARS 2025 ALL RIGHTS RESERVED 10:40 AM A+
Which of the following is the best way to locate a coach who has virtual assistant experience? -
Answer✔BOTH A&C(Interview several coaches personally/ask your virtual assistant network for
recommendations)
When approaching more experienced virtual assistants regarding mentoring or coaching, you
should do all of the following (Explain why you selected the individual as a potential mentor/
make a specific request/ask whether they charge a fee) EXCEPT: - Answer✔Use a form letter to
approach multiple coaches at the same time.
Which of the following is the leading professional organization for virtual assistants? -
Answer✔IVAA
When it comes to a virtual assistants daily tasks, which of the following is false? - Answer✔The
actual tasks typically do not differ very much.
As a virtual assistant, having a niche accomplishes which of the following? - Answer✔All of the
Above (It gives you a very specific group to target/it builds trust and credibility over
time/Growth is more viral when you have a niche)
During an initial client consultation, which of the following should you avoid doing? -
Answer✔Doing most of the talking, focusing on you and what you offer
When talking to clients about your rate, which of the following should you do? -
Answer✔Remind clients that hiring a virtual assistant provides them with significant cost
savings
Which section of a virtual assistant procedures manual would include a progress report policy? -
Answer✔Communication policy
2
Virtual Assistant Certification Exam
Questions And Answers |Latest 2025 |
Guaranteed Pass
Which of the following statements regarding the virtual assistance profession is true? -
Answer✔Most virtual assistants provide administrative support in addition to their specialty.
Virtual assistants help with administrative tasks which, according to recent figures, accounts for
what percentage of a small business owners time? - Answer✔40%
Regarding a virtual assistants "typical day" which of the following is true? - Answer✔There is
usually no such thing as a "typical day"
Which of the following programs can you view tutorials on at Lynda.com? - Answer✔All of the
Above ( dreamweaver, Access, Microsoft)
Which of the following is a great way for a virtual assistant to network, as well as share
expertise, from home? - Answer✔Virtual assistant websites
When it comes to securing an information interview, which of the following should you do? -
Answer✔BOTH A&C. (Ask your network if they know anyone who works as a virtual assistant
/ask your network if they know anyone who uses a virtual assistant services)
1
, ©BRIGHTSTARS 2025 ALL RIGHTS RESERVED 10:40 AM A+
Which of the following is the best way to locate a coach who has virtual assistant experience? -
Answer✔BOTH A&C(Interview several coaches personally/ask your virtual assistant network for
recommendations)
When approaching more experienced virtual assistants regarding mentoring or coaching, you
should do all of the following (Explain why you selected the individual as a potential mentor/
make a specific request/ask whether they charge a fee) EXCEPT: - Answer✔Use a form letter to
approach multiple coaches at the same time.
Which of the following is the leading professional organization for virtual assistants? -
Answer✔IVAA
When it comes to a virtual assistants daily tasks, which of the following is false? - Answer✔The
actual tasks typically do not differ very much.
As a virtual assistant, having a niche accomplishes which of the following? - Answer✔All of the
Above (It gives you a very specific group to target/it builds trust and credibility over
time/Growth is more viral when you have a niche)
During an initial client consultation, which of the following should you avoid doing? -
Answer✔Doing most of the talking, focusing on you and what you offer
When talking to clients about your rate, which of the following should you do? -
Answer✔Remind clients that hiring a virtual assistant provides them with significant cost
savings
Which section of a virtual assistant procedures manual would include a progress report policy? -
Answer✔Communication policy
2
