MHA 702 Exam 5- version 2 questions with
verified answers already passed
1. People problems are an inevitable
com- ponent for anyone who
manages other or supervises their
work.
2. Job related difficulties Problems presented by employ-
Personal problems experienced largely out- ees can come about
because
side of work of , , or
Combination of the .
two
If an individual's personal
3. deteriorating performance, reduced prob- lems are attecting
pro- ductivity, disruption of a work through
department's abil- ity to operate , , or
normally
, then a supervisor
must become interested because of
the nega- tive ettects on
operations.
4. Events in an individual's private life are not the business
of a manager.
5. results; causes Managers must always address the
of behavior, and never
at- tempt to infer the of
that behavior.
6. Point out errors of judgement or Provide whatever
improp- er actions and offer help is needed to
suggestions as to how these can be take ap- propriate
corrected. corrective action.
,MHA 702 Exam 5- version 2 questions with
verified answers already passed
7. Problems that seem to lie outside What can a manager do to address
of the working situation
be- havior issues?
Managers must not ask individuals
about
.
, MHA 702 Exam 5- version 2 questions with
verified answers already passed
8. performance; behavior The primary purpose of taking
steps to- wards correction is to
correct employee
or .
9. Teach or correct problem behaviors Although discipline involves punish-
ment, its underlying reason is to
.
10. Corrective process Correction is always the primary intent
of what is referred to as the
.
11. to correct behavior. The primary objective of disciplinary
ac- tion should always be .
12. problems of performance; true It is essential to separate
behavior problems
from .
13. Performance problems are
manifested in an employees failure
to consistently meet the expectations
or requirements of a job, and
generally show up as diflculty doing
the work and producing the mini-
mum level of quality or output
required.
14. Behavior problems involve
viola- tions of policies or work
rules; these are conduct issues;
usually unrelated to per- formance,
verified answers already passed
1. People problems are an inevitable
com- ponent for anyone who
manages other or supervises their
work.
2. Job related difficulties Problems presented by employ-
Personal problems experienced largely out- ees can come about
because
side of work of , , or
Combination of the .
two
If an individual's personal
3. deteriorating performance, reduced prob- lems are attecting
pro- ductivity, disruption of a work through
department's abil- ity to operate , , or
normally
, then a supervisor
must become interested because of
the nega- tive ettects on
operations.
4. Events in an individual's private life are not the business
of a manager.
5. results; causes Managers must always address the
of behavior, and never
at- tempt to infer the of
that behavior.
6. Point out errors of judgement or Provide whatever
improp- er actions and offer help is needed to
suggestions as to how these can be take ap- propriate
corrected. corrective action.
,MHA 702 Exam 5- version 2 questions with
verified answers already passed
7. Problems that seem to lie outside What can a manager do to address
of the working situation
be- havior issues?
Managers must not ask individuals
about
.
, MHA 702 Exam 5- version 2 questions with
verified answers already passed
8. performance; behavior The primary purpose of taking
steps to- wards correction is to
correct employee
or .
9. Teach or correct problem behaviors Although discipline involves punish-
ment, its underlying reason is to
.
10. Corrective process Correction is always the primary intent
of what is referred to as the
.
11. to correct behavior. The primary objective of disciplinary
ac- tion should always be .
12. problems of performance; true It is essential to separate
behavior problems
from .
13. Performance problems are
manifested in an employees failure
to consistently meet the expectations
or requirements of a job, and
generally show up as diflculty doing
the work and producing the mini-
mum level of quality or output
required.
14. Behavior problems involve
viola- tions of policies or work
rules; these are conduct issues;
usually unrelated to per- formance,
