©BRIGHTSTARS 2025 ALL RIGHTS RESERVED 9:46 AM A+
CDVA Accreditation Exam Questions And
Answers |Latest 2025 | Guaranteed Pass
The VA receives notification that a veteran is incarcerated. Which activity is responsible for
notifying the veteran and adjusting his/her award?
a. Intake Processing Center
b. Development
c. Authorization
d. Appeals
e. Public Contact - Answer✔c. Authorization
True or False: A claim for death pension and DIC is processed by one of the three Pension
Maintenance Centers. - Answer✔True
True or False: All claims are processed by the VSC where the veteran resides. - Answer✔False
Actions such as Direct Deposit, Change of Address and First Notice of Death are completed by
which activity?
a. Intake Processing Center
b. Development
c. Authorization
d. Public Contact - Answer✔a. Intake Processing Center (requires no in-depth development)
1
, ©BRIGHTSTARS 2025 ALL RIGHTS RESERVED 9:46 AM A+
Which activity has the initial responsibility to determine if a disability claim needs a VA exam,
and for ordering the exam?
a. Intake Processing Center
b. Development
c. Rating
d. Post-Determination - Answer✔b. Development
True or False: VA has an absolute duty to assist any person applying for VA benefits to establish
both status and eligibility to such benefits. - Answer✔False. It is not VA's job to assist just ANY
person.
Under which of the following circumstances does VA not have a duty to assist?
a. The applicant is not a veteran, spouse, child, or parent.
b. An unsigned application is received from a veteran.
c. The veteran fails to sign an authorization for release of records from his private physician
when requested by the VA.
d. All of the above - Answer✔d. All of the above
True or False: If the claimant describes them sufficiently to identify, VA will make as many
requests as are necessary to obtain relevant records from a city or state department or agency,
unless and until it is determined that the records no longer exist, or that further attempts to
obtain them would be futile. - Answer✔False: VA will only continuously try to obtain records
from Federal agencies. NOT from city or state departments or agencies.
When VA asks a claimant to provide evidence or information needed to decide a claim, the
claimant is asked to submit such evidence or information within (30) days. Which action(s) will
VA take if the claimant does not provide the requested evidence or information until six months
later?
2
, ©BRIGHTSTARS 2025 ALL RIGHTS RESERVED 9:46 AM A+
a. None- the claimant failed to provide the evidence or information requested within the
specified time period, so the claim was adjudicated on the basis of the evidence already of
record (if any). There is no basis for reopening the issue now except on appeal.
b. The claim is considered to be reopened, based on the recent receipt of the evidence or
information previously requested. If benefits are allowed, they may only be paid from the date
the claim was reopened.
c. As long as the evidence or information is received within one year from the date VA
requested it, on prescribed form, the claim will be reconsidered from the date clai - Answer✔c.
As long as the evidence or information is received within one year from the date VA requested
it, on prescribed form, the claim will be reconsidered from the date claim. If an unfavorable
decision was made based on the evidence or information already of record, the claim will now
be re-adjudicated as though the previous decision had not been made. If benefits are allowed,
they will be paid from the date appropriate for the entire claim.
What is the VA's duty to assist on a claim of clear and unmistakable error (CUE)?
a. The same as for any claim-VA must help to obtain any and all relevant evidence identified.
b. Assistance is limited to obtaining only such evidence as would confirm that the previous
decision was erroneous.
c. None-a claim for CUE is limited to the evidence of the record at the time the decision was
rendered. There is no additional development to be done, so there is no duty to assist. -
Answer✔c. None-a claim for CUE is limited to the evidence of the record at the time the
decision was rendered. There is no additional development to be done, so there is no duty to
assist.
True or False: Service connection may not be established for any condition unless it is shown in
the service records. - Answer✔False
Is hypertension a chronic disease which can be service-connected within one year after service
even though there is no evidence of it in the service record? - Answer✔Yes
3
, ©BRIGHTSTARS 2025 ALL RIGHTS RESERVED 9:46 AM A+
A person is considered to be healthy and in sound condition when entering service except for
those defects actually shown on the entrance examination. This is called? -
Answer✔Presumption of Soundness
True or False: All veterans who served in Vietnam or the waters offshore (12 nautical miles)
during the Vietnam-era are considered to have been exposed to herbicides. - Answer✔True
What is the presumptive period for diseases specific to former prisoners of war? - Answer✔No
period; POWs can file anytime they wish
Is there a minimum length of service requirement for direct service connection? - Answer✔No
What is the presumptive period for Multiple Sclerosis (MS)? - Answer✔7 years
Which of the following dental conditions may be service-connected for compensation
purposes?
a. Carious teeth
b. Periodontal disease
c. Replaceable missing teeth
d. None of the above - Answer✔d. None of the above
True or False: For a veteran who was exposed to ionizing radiation in the course of his or her
regular duties, only those conditions listed in 38 CFR 3.311(b)(2) may be recognized as having
been caused by radiation exposure. - Answer✔False
What is the minimum length of service requirement for entitlement to consideration under the
presumptive provisions of the law? - Answer✔90 days
4
CDVA Accreditation Exam Questions And
Answers |Latest 2025 | Guaranteed Pass
The VA receives notification that a veteran is incarcerated. Which activity is responsible for
notifying the veteran and adjusting his/her award?
a. Intake Processing Center
b. Development
c. Authorization
d. Appeals
e. Public Contact - Answer✔c. Authorization
True or False: A claim for death pension and DIC is processed by one of the three Pension
Maintenance Centers. - Answer✔True
True or False: All claims are processed by the VSC where the veteran resides. - Answer✔False
Actions such as Direct Deposit, Change of Address and First Notice of Death are completed by
which activity?
a. Intake Processing Center
b. Development
c. Authorization
d. Public Contact - Answer✔a. Intake Processing Center (requires no in-depth development)
1
, ©BRIGHTSTARS 2025 ALL RIGHTS RESERVED 9:46 AM A+
Which activity has the initial responsibility to determine if a disability claim needs a VA exam,
and for ordering the exam?
a. Intake Processing Center
b. Development
c. Rating
d. Post-Determination - Answer✔b. Development
True or False: VA has an absolute duty to assist any person applying for VA benefits to establish
both status and eligibility to such benefits. - Answer✔False. It is not VA's job to assist just ANY
person.
Under which of the following circumstances does VA not have a duty to assist?
a. The applicant is not a veteran, spouse, child, or parent.
b. An unsigned application is received from a veteran.
c. The veteran fails to sign an authorization for release of records from his private physician
when requested by the VA.
d. All of the above - Answer✔d. All of the above
True or False: If the claimant describes them sufficiently to identify, VA will make as many
requests as are necessary to obtain relevant records from a city or state department or agency,
unless and until it is determined that the records no longer exist, or that further attempts to
obtain them would be futile. - Answer✔False: VA will only continuously try to obtain records
from Federal agencies. NOT from city or state departments or agencies.
When VA asks a claimant to provide evidence or information needed to decide a claim, the
claimant is asked to submit such evidence or information within (30) days. Which action(s) will
VA take if the claimant does not provide the requested evidence or information until six months
later?
2
, ©BRIGHTSTARS 2025 ALL RIGHTS RESERVED 9:46 AM A+
a. None- the claimant failed to provide the evidence or information requested within the
specified time period, so the claim was adjudicated on the basis of the evidence already of
record (if any). There is no basis for reopening the issue now except on appeal.
b. The claim is considered to be reopened, based on the recent receipt of the evidence or
information previously requested. If benefits are allowed, they may only be paid from the date
the claim was reopened.
c. As long as the evidence or information is received within one year from the date VA
requested it, on prescribed form, the claim will be reconsidered from the date clai - Answer✔c.
As long as the evidence or information is received within one year from the date VA requested
it, on prescribed form, the claim will be reconsidered from the date claim. If an unfavorable
decision was made based on the evidence or information already of record, the claim will now
be re-adjudicated as though the previous decision had not been made. If benefits are allowed,
they will be paid from the date appropriate for the entire claim.
What is the VA's duty to assist on a claim of clear and unmistakable error (CUE)?
a. The same as for any claim-VA must help to obtain any and all relevant evidence identified.
b. Assistance is limited to obtaining only such evidence as would confirm that the previous
decision was erroneous.
c. None-a claim for CUE is limited to the evidence of the record at the time the decision was
rendered. There is no additional development to be done, so there is no duty to assist. -
Answer✔c. None-a claim for CUE is limited to the evidence of the record at the time the
decision was rendered. There is no additional development to be done, so there is no duty to
assist.
True or False: Service connection may not be established for any condition unless it is shown in
the service records. - Answer✔False
Is hypertension a chronic disease which can be service-connected within one year after service
even though there is no evidence of it in the service record? - Answer✔Yes
3
, ©BRIGHTSTARS 2025 ALL RIGHTS RESERVED 9:46 AM A+
A person is considered to be healthy and in sound condition when entering service except for
those defects actually shown on the entrance examination. This is called? -
Answer✔Presumption of Soundness
True or False: All veterans who served in Vietnam or the waters offshore (12 nautical miles)
during the Vietnam-era are considered to have been exposed to herbicides. - Answer✔True
What is the presumptive period for diseases specific to former prisoners of war? - Answer✔No
period; POWs can file anytime they wish
Is there a minimum length of service requirement for direct service connection? - Answer✔No
What is the presumptive period for Multiple Sclerosis (MS)? - Answer✔7 years
Which of the following dental conditions may be service-connected for compensation
purposes?
a. Carious teeth
b. Periodontal disease
c. Replaceable missing teeth
d. None of the above - Answer✔d. None of the above
True or False: For a veteran who was exposed to ionizing radiation in the course of his or her
regular duties, only those conditions listed in 38 CFR 3.311(b)(2) may be recognized as having
been caused by radiation exposure. - Answer✔False
What is the minimum length of service requirement for entitlement to consideration under the
presumptive provisions of the law? - Answer✔90 days
4
