Questions With All Correct Solutions.
Fair Housing Act - Answer A federal law passed in 1968 and amended in 1974 and 1988. The
original law strove to ensure equal housing opportunities for all, making it illegal to discriminate
on the basis of race, color, religion, or national origin. The amendments extended protection to
families with children, persons with disabilities, and sex.
The penalties for violating fair housing laws are: - Answer -steep financial penalties
-bad publicity
-loss of reputation
Title VIII of Civil Rights Act of 1968 (Federal Fair Housing Act) - Answer Prohibits discrimination
in the sale, renal, and financing of dwellings, and in other housing-related transactions, based
on race, color, national origin, religion, sex, disability, and familial status
1974 Fair Housing amendment - Answer The Housing and Community Development Act added
sex to the list of personal characteristics for which discrimination was prohibited
1988 Fair Housing Amendments Act - Answer Extended civil rights protection to families with
children and to individuals with physical and mental handicaps.
The Civil Rights Act of 1866 - Answer Stated objective was to eliminate legal discrimination
against individuals based upon race
Blockbusting - Answer A business process of U.S. real estate agents and building developers to
convince white property owners to sell their house at low prices, which they do by promoting
fear in those house owners that racial minorities will soon be moving into the neighborhood
Equal Professional Service Model - Answer A set of policies and procedures designed to help
its users provide the same level of service to all real estate consumers; developed in 1980s
Steering - Answer The practice in which real estate brokers guide prospective home buyers
toward or away from certain neighborhoods based on their race. ... Advising customers to
purchase homes in particular neighborhoods on the basis of race.
, -give your clients your utmost in care and courtesy
-appreciate the differences
-notice non-verbal cues
Dress and Behavior - Answer -no sloppy behavior- gum chewing, slouching in a chair, putting
feet on table, putting hands in pocket - are all serious breaches of etiquette
-meeting and greeting -handshake and eye contact
Behavior - Answer -time and space: be punctual!
-business attire
-social taboos: never use first names unless invited to do so
-business cards: use professional titles
Understanding Culture - Answer -know the correct name of your clients' country
-know whether there is a national religion and what it is
Know the basics- Professionalism - Answer -national holidays including religious holidays and
official days of rest
-know what dietary laws are observed and the country's most popular sports
Big No-No's - Answer -sex
-politics
-religion
1995 Amended Fair Housing - Answer HOPA, Housing for Older Persons Act, was passed to
provide an exemption to familial status for housing for older persons
2014 Amended Fair Housing - Answer Covers Sexual Orientation and Gender Identify, although
neither are a federally protected class as of the writing of the material
FRESH CORN - Answer - Familial Status
- Race