AMS 390 Final Exam | Questions and Answers

AMS 390 Final Exam | Questions and Answers John is a project manager at Moonzing, Inc. He has been assigned to develop a new marketing campaign for their clients. If John properly allocates resources it will enable him to do which of the following? a. explain to those who support the project necessary contributions b. ensure resources are available when needed c. develop accurate and realistic schedules d. all of the above Which of the following is required for a project manager to complete successful personnel planning? a. identify the skills and knowledge needed to perform a project's activities b. choose a diversified pool of personnel from various departments c. ask employees to volunteer for a project d. none of the above A skills roster uses which of the following symbols and descriptions to identify the various skills and knowledge levels: a. primary capability b. secondary capability c. interest d. all of the above The results produced per unit of time that project team members spend working on that activity is known as? a. efficiency b. span time c. activity d. productivity Sam, a project manager has been working with his team. However, the team members are far behind schedule on several tasks. The team members have not been working efficiently. Which of these is efficiency affected by: a. ability to switch back and forth among several tasks b. time spent on personal activities c. time spent on non-project general organizational duties d. both b and c T/F: People who develop reputations for excellence are often requested for more time than they are available. True Arnold Ludwig, a project manager for Wholesale Furniture, Inc. has just missed his second project deadline. After a meeting with upper management they have determined Arnold is overcommitting resources on his projects. Which of the following strategies would be useful to Arnold to avoid a shortage of available resources? a. assign all of the work to someone who is reliable b. have previous project team members assigned to his project c. hire an external vendor or contractor to perform some of the work d. none of the above T/F: Hard workers are easy to find, the more difficult task for upper management is finding someone who can finish the job. True Sean is a project manager for the Hampton School Construction Authority. He has been receiving bonus payments and free concert tickets from one of the vendors. Under the Project Management Code of Ethics, Sean should do which of the following: a. continue to accept payments and tickets, but share them with the entire team b. report his actions to his team and ask them to remain silent c. tell the vendor he can no longer accept these payments and say nothing d. accept responsibility for his actions regardless of the personal consequences Which of the following powers is far more effective for a project manager: a. ascribed power b. technical power c. achieved power d. all of the above A project manager who wants to get the desired results should enlist which of the following tactics? a. be specific with team members b. emphasize the urgency of assignments c. act with authority d. all of the above List the two ways project managers can analyze a resources time. human resources matrix, person loading budget List the possible reasons for how a project might be off track: over budget, over time, doesn't produce desired outcome List the activities a project manager can engage in if they need to refocus and revitalize their project: develop a viable schedule, develop a risk management plan, hold a midcourse kickoff session T/F: Knowing a project's audience help's a project manager to determine whether the scope of the project is larger or smaller than originally anticipated. True T/F: Team members do not need to know they make a difference on a project, they only need additional compensation. false Which of the following is a likely member of an external audience? a. customers b. vendors c. both a and b d. upper management The person with overall responsibility for completing the project is known as the? a. vice president b. chief executive officer c. project manager d. none of the above is correct T/F: An organization that provides human, physical or financial resources to help perform the project's work is known as a project provider. false In which of the following project phases should a driver and supporter be involved with? a. define phase b. start and perform phase only c. all phases of the project life cycle d. none of the above T/F: An observer should be involved to the maximum extent possible in a project. false A project manager who mistakes another person's level of authority is likely to run into which of the following situations? a. wasted time b. frustration c. wasted assets d. all of the above T/F: A person who has an opinion about how an aspect of the project should be addressed is an effective tool for a project manager. False T/F: Most people in the workplace think of accountability as a positive concept. False For which of the following reasons should people delegate tasks? a. to free themselves up to do other tasks b. to have the most qualified person make decisions c. both a and b d. to assign work to someone else so that they have more free time Which of the following should a project manager ensure is well defined and accepted by the team? a. goals b. roles c. processes d. all of the above Which of the following factors encourage a person to remain motivated? a. reward b. feasibility c. productivity d. both a and b T/F: A project manager who appreciates a project's value and feasibility can create a sense of motivation for their teams. True The person who came up with the idea for a project and all the people through whom the request passed before it was given to the project manager is known as the _________. Requester A _________ is a person who helps carry out the project. supporter List the role of a driver, supporter and observer during the five phases of a project. driver-heavily involved start to finish, supporter-heavily involved start to finish, observer-minimal role throughout List the concepts which a project manager should define at the outset of a project. goals, roles, processes, relationships T/F: Controlling and monitoring are the same processes and serve basically the same purpose. false Which of the following does monitoring a project involve? a. planning what to do b. checking on progress c. comparing progress to plan d. all of the above T/F: Many project managers are tempted to focus on doing something rather than planning, monitoring and controlling. True The board of directors at Moonzing, Inc. has asked Laura to provide periodic updates on the status of her project. Laura has argued to the directors that it is better to let which of the following dictate the timing of reports? a. scope changes b. project milestones c. problems d. all of the above T/F: A project manager should time the frequency of reports to suit the time required for team members to exercise control over a project task. True Which of the following information is used to calculate cost and schedule variance? a. budgeted cost of work scheduled b. actual cost of work performed c. budgeted cost of work performed d. all of the above T/F: For a project manager both verbal and written communication is an effective way to communicate with project team members. true