Delta Ramp Procedures Actual Exam
2025 Delta Ramp Agent Procedures Exam
Update Latest 2025 Questions and
Correct Answers Rated A+
What is Ground Operations Manual (GOM) -ANSWER-The manual
that governs ramp policies and procedures
Working on the ramp is like being on display in a -ANSWER-Fish bowl
All of our customers expect us to -ANSWER-- Provide a safe airport
and flight experience
- And transport their baggage or cargo to the correct destination
- Provide on time arrivals and departures
Flights that begin in your station are referred to as -ANSWER-
Originators
Flights that end in your station are referred to as -ANSWER-
Terminators
Flights that arrive in your station and continue on to another station
that have the same flight number are called -ANSWER-Thru flights
What does Personal Protective Equipment consist of? -ANSWER--
Steeled toe shoes
- Bump Cap
- Visible Vest
- Hearing Protection
,T or F: You should always have two hands on one bag -ANSWER-
True
What are possible warning signs that severe weather may be
approaching? -ANSWER-- Sudden wind gusts
- Sudden drop in temperature
- Thunder
- Dark clouds
Aircraft Lead In Line -ANSWER-- Used to Properly position the aircraft
at the gate
- It includes hash marks that indicate the stopping point for each
specific aircraft
Aircraft Safety Zone -ANSWER-Outlined by a red and white line and
provides a visual boundary around the aircraft so pilots and ground
crews can visually confirm the area is clear of possible obstructions
Boarding Bridge Stow Box -ANSWER-The ramp crew will be
responsible for ensuring that both boarding bridge tires are completely
inside the Stow Box area with the canopy retracted to the fullest extent
prior to aircraft arrival or pushback
No Drive Zone -ANSWER-An invisible area extending five feet
outward from the aircraft fuselage and wings
What are two factors of jet engine blast -ANSWER-- temperature
- velocity
Engine Spool Down -ANSWER-When an engine has begun to spool
down the white swirl in the center will become visible as well as the
fan blades
,Delta Airlines uses the ___ standards for ramp hands signals -
ANSWER-International Air Transport Association (IATA)
Fully extend wands and arms downwards at a 45 degree angle to the
sides. Hold position until the aircraft is clear of all objects and
personnel -ANSWER-Hold Position
Each piece of motorized Equipment must be performed prior to the
start of each shift -ANSWER-Pre-Operational Inspection
Any item to be towed must have the ___ set and ___ stowed properly
when parked -ANSWER-Parking brake
Towing Bar Tongue
What aircraft uses a Yoke Type tow bar that is fastened to the nose
gear axle -ANSWER-B717
Connects the aircraft to the jet tug for aircraft movement. It's use is
determined by the aircraft type to be moved -ANSWER-Aircraft Tow
Bars
What aircraft uses a Tail Stand to assist with tail to prevention? -
ANSWER-B737-900
Are also used for guiding GSE and communicating with GSE
operators/drivers -ANSWER-IATA hand signals
What are Non-motorized equipment? -ANSWER-Tow-Bar
Fire Extinguishers
Spill carts
Baggage Carts
, Boarding Bridge
Water Cabinet
What are motorized equipment? -ANSWER-Container loader
Air start
Bag tug
Belt loader
What is the ship number for B-717 -ANSWER-9500s
What is the Fuselage -ANSWER-The main body of the aircraft
Functions of Bin Webbing -ANSWER-Restrains bags/cargo from
shifting during plane operation (takeoff, flight and landing)
- prevents bags/cargos from falling against the door, making it difficult
to open at the arrival city
- prevents possible injury from falling cargo when doors open
Bin webbing should never be allowed to __ __ outside of the
compartment door. Metal components on the webbing can strike the
___ causing damage -ANSWER-Hang loose
Fuselage
Who do you notify when bin serving is missing? -ANSWER-ALA/AIC
Who do you notify if an aircraft arrives at your station with unsecured
bin warning webbing and the webbing is in good working condition?
So they can complete a bin load discrepancy (BLD) -ANSWER-ALA /
AIC / OSM
Chocks should lightly contact the ____ of the tires and be positioned
parallel to the axle -ANSWER-Center line (rubber to rubber)
2025 Delta Ramp Agent Procedures Exam
Update Latest 2025 Questions and
Correct Answers Rated A+
What is Ground Operations Manual (GOM) -ANSWER-The manual
that governs ramp policies and procedures
Working on the ramp is like being on display in a -ANSWER-Fish bowl
All of our customers expect us to -ANSWER-- Provide a safe airport
and flight experience
- And transport their baggage or cargo to the correct destination
- Provide on time arrivals and departures
Flights that begin in your station are referred to as -ANSWER-
Originators
Flights that end in your station are referred to as -ANSWER-
Terminators
Flights that arrive in your station and continue on to another station
that have the same flight number are called -ANSWER-Thru flights
What does Personal Protective Equipment consist of? -ANSWER--
Steeled toe shoes
- Bump Cap
- Visible Vest
- Hearing Protection
,T or F: You should always have two hands on one bag -ANSWER-
True
What are possible warning signs that severe weather may be
approaching? -ANSWER-- Sudden wind gusts
- Sudden drop in temperature
- Thunder
- Dark clouds
Aircraft Lead In Line -ANSWER-- Used to Properly position the aircraft
at the gate
- It includes hash marks that indicate the stopping point for each
specific aircraft
Aircraft Safety Zone -ANSWER-Outlined by a red and white line and
provides a visual boundary around the aircraft so pilots and ground
crews can visually confirm the area is clear of possible obstructions
Boarding Bridge Stow Box -ANSWER-The ramp crew will be
responsible for ensuring that both boarding bridge tires are completely
inside the Stow Box area with the canopy retracted to the fullest extent
prior to aircraft arrival or pushback
No Drive Zone -ANSWER-An invisible area extending five feet
outward from the aircraft fuselage and wings
What are two factors of jet engine blast -ANSWER-- temperature
- velocity
Engine Spool Down -ANSWER-When an engine has begun to spool
down the white swirl in the center will become visible as well as the
fan blades
,Delta Airlines uses the ___ standards for ramp hands signals -
ANSWER-International Air Transport Association (IATA)
Fully extend wands and arms downwards at a 45 degree angle to the
sides. Hold position until the aircraft is clear of all objects and
personnel -ANSWER-Hold Position
Each piece of motorized Equipment must be performed prior to the
start of each shift -ANSWER-Pre-Operational Inspection
Any item to be towed must have the ___ set and ___ stowed properly
when parked -ANSWER-Parking brake
Towing Bar Tongue
What aircraft uses a Yoke Type tow bar that is fastened to the nose
gear axle -ANSWER-B717
Connects the aircraft to the jet tug for aircraft movement. It's use is
determined by the aircraft type to be moved -ANSWER-Aircraft Tow
Bars
What aircraft uses a Tail Stand to assist with tail to prevention? -
ANSWER-B737-900
Are also used for guiding GSE and communicating with GSE
operators/drivers -ANSWER-IATA hand signals
What are Non-motorized equipment? -ANSWER-Tow-Bar
Fire Extinguishers
Spill carts
Baggage Carts
, Boarding Bridge
Water Cabinet
What are motorized equipment? -ANSWER-Container loader
Air start
Bag tug
Belt loader
What is the ship number for B-717 -ANSWER-9500s
What is the Fuselage -ANSWER-The main body of the aircraft
Functions of Bin Webbing -ANSWER-Restrains bags/cargo from
shifting during plane operation (takeoff, flight and landing)
- prevents bags/cargos from falling against the door, making it difficult
to open at the arrival city
- prevents possible injury from falling cargo when doors open
Bin webbing should never be allowed to __ __ outside of the
compartment door. Metal components on the webbing can strike the
___ causing damage -ANSWER-Hang loose
Fuselage
Who do you notify when bin serving is missing? -ANSWER-ALA/AIC
Who do you notify if an aircraft arrives at your station with unsecured
bin warning webbing and the webbing is in good working condition?
So they can complete a bin load discrepancy (BLD) -ANSWER-ALA /
AIC / OSM
Chocks should lightly contact the ____ of the tires and be positioned
parallel to the axle -ANSWER-Center line (rubber to rubber)
