An Integrated Approach to Online Marketing
3rd Edition by Simon Kingsnorth.
All Chapters 1 - 22
,TABLE OF CONTENTZ Z
ChapterZ1:ZTheZfoundatiZonsZofZdigitalZmarketing.ZZZ
Z
PageZ:Z2
ZZZZZZZZZZZZ
ChapterZ2:ZUnderstandingZtheZdigitalZecosystemZZZZ
Z
PageZ:Z10ZZ
ChapterZ3:ZIntegratingZdigitalZintoZwiderZorganizati
Z
onZstrategyZPageZ:Z13Z
ChapterZ4:ZUnderstandingZtheZevolvingZdigitalZcons
umerZPageZ:Z17
ChapterZ5:ZBarriers,ZconsiderationsZandZdataZprotec
tionZinZdigitalZmarketingZstrategyZPageZ:Z21ZChapte
rZ6:ZEnablingZtechnologiesZforZonlineZmarketingZand
digitalZtransformationZPageZ:Z25ZChapterZ7:ZPlanni
Z
ngZyourZdigitalZmarketingZstrategyZ–
Objectives,ZPageZ:Z29Z
ChapterZ8:ZSEOZstrategyZandZorganicZtechniquesZPa
geZ:Z34Z
ChapterZ9:ZBuildingZandZoptimizingZaZwinningZpaidZ
searchZstrategyZPageZ:Z38Z
ChapterZ10:ZDisplayZadvertisingZandZprogrammaticZ
targetingZPageZ:Z42
ChapterZ11:ZTailoringZyourZsocialZmediaZstrategyZ.Z
Z
PageZ:Z45Z
,ChapterZ12:ZMarketingZautomation,ZmessagingZand
emailZmarketingZ–
Z
theZunsungZheroes.ZPageZ:Z50ZChapterZ13:ZAffiliates
Z
schemesZandZpartnershipsZtoZdeliverZhighlyZtargete
Z
dZleadsZPageZ:Z53Z
ChapterZ14:ZLeadZgenerationZthatZdeliversZresultsZ.Z
PageZ:Z56Z
ChapterZ15:ZContentZstrategyZ–
a keyZpillarZofZsuccessZPageZ:Z60
Z Z
ChapterZ16:ZPersonalizingZtheZcustomerZjourneyZan
dZdigitalZexperienceZPageZ:Z65Z
ChapterZ17:ZEffectiveZExperienceZDesignZ(XD)Z.ZPage
: 69Z
Z Z
ChapterZ18:ZOptimizingZyourZe-
commerceZplatformZ.ZPageZ:Z72Z
ChapterZ19:ZManagingZloyalty,ZCRMZandZdataZ.ZPag
eZ:Z75Z
ChapterZ20:ZMeasuringZsuccessZthroughZdataZanaly
ticsZandZreportingZPageZ:Z80Z
ChapterZ21:ZProvidingZaZsmoothZonlineZserviceZandZ
customerZexperienceZPageZ:Z84Z
ChapterZ22:ZPuttingZtogetherZyourZdigitalZmarketin
gZstrategy.ZPageZ:Z87
, DigitalZMarketingZStrategyZ3eZbyZSimonZKingsnorthZ
ChapterZ1:ZTheZfoundationsZofZdigitalZmarketingZTe
stZbankZanswers
1. a),Zb),Zd),Ze)
2. False
3. c)
4. b)
5. b)
6. c)
7. a)
8. d)
9. True
10. False:
11. b)
12. False
13. c)
14. b)
15. b)
16. True
17. a)
18. c)
19. c)
20. a),Zb)