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B&E 201 Final Exam Questions and Correct Detailed Answers
(Verified Answers)
Intrinsic rewards
Ans: personal satisfaction you feel when you perform well and complete goals.
extrinsic reward
Ans: Something given to you by someone else as recognition for good work ex. pay
increases, praise, promotions
Maslow's Hierarchy of Needs
Ans: Theory of motivation based on unmet human needs from basic physiological
needs to safety, social, and esteem needs to self-actualization needs.
Herzberg - job content
Ans: Factors receiving the most votes all clustered around job content
Theory Z
pg. 1
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Ans: Theory Z includes long-term employment, collective decision making, individual
responsibility for the outcomes of decisions, slow evaluation and promotion,
moderately specialized career paths, and holistic concern for employees (including
family). Theory Z views the organization as a family that fosters cooperation and
organizational values.
Management by Objectives
Ans: A system of goal setting and implementation; it involves a cycle of discussion,
review, and evaluation of objectives among top and middle-level managers,
supervisors, and employees.
Job Enrichment
Ans: A motivational strategy that emphasizes motivating the worker through the job
itself.
Human Resource Management
Ans: the process of determining human resource needs and then recruiting,
selecting, developing, motivating, evaluating, compensating, and scheduling
employees to achieve organizational goals
pg. 2
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EEOC
Ans: Equal Employment Opportunity Commission; became a formidable regulatory
force in the administration of human resource management.
Recruiting - internal sources
Ans: sources include those hired from within (transfers, promotions, reassignments)
and employees who recommend others to hire
Recruiting - external sources
Ans: sources include advertisements, public and private employment agencies,
college placement bureaus, management consultants, professional organizations,
referrals, walk-in applications, and the Internet
Contingent workers
Ans: Employees that include part-time workers, temporary workers, seasonal
workers, independent contractors, interns, and co-op students.
Performance appraisal
pg. 3
B&E 201 Final Exam Questions and Correct Detailed Answers
(Verified Answers)
Intrinsic rewards
Ans: personal satisfaction you feel when you perform well and complete goals.
extrinsic reward
Ans: Something given to you by someone else as recognition for good work ex. pay
increases, praise, promotions
Maslow's Hierarchy of Needs
Ans: Theory of motivation based on unmet human needs from basic physiological
needs to safety, social, and esteem needs to self-actualization needs.
Herzberg - job content
Ans: Factors receiving the most votes all clustered around job content
Theory Z
pg. 1
, Click here- Nclex - Stuvia US
Ans: Theory Z includes long-term employment, collective decision making, individual
responsibility for the outcomes of decisions, slow evaluation and promotion,
moderately specialized career paths, and holistic concern for employees (including
family). Theory Z views the organization as a family that fosters cooperation and
organizational values.
Management by Objectives
Ans: A system of goal setting and implementation; it involves a cycle of discussion,
review, and evaluation of objectives among top and middle-level managers,
supervisors, and employees.
Job Enrichment
Ans: A motivational strategy that emphasizes motivating the worker through the job
itself.
Human Resource Management
Ans: the process of determining human resource needs and then recruiting,
selecting, developing, motivating, evaluating, compensating, and scheduling
employees to achieve organizational goals
pg. 2
, Click here- Nclex - Stuvia US
EEOC
Ans: Equal Employment Opportunity Commission; became a formidable regulatory
force in the administration of human resource management.
Recruiting - internal sources
Ans: sources include those hired from within (transfers, promotions, reassignments)
and employees who recommend others to hire
Recruiting - external sources
Ans: sources include advertisements, public and private employment agencies,
college placement bureaus, management consultants, professional organizations,
referrals, walk-in applications, and the Internet
Contingent workers
Ans: Employees that include part-time workers, temporary workers, seasonal
workers, independent contractors, interns, and co-op students.
Performance appraisal
pg. 3
