HFE Exam 1 UPDATED ACTUAL Exam
Questions and CORRECT Answers
Definition of Ergonomics - CORRECT ANSWER - concerned with understanding
interactions among humans and other elements of a system to optimize human well being and
system performance
human factors - CORRECT ANSWER - focus on human cognition, decision making, and
mental demads
ergonomics - CORRECT ANSWER - focused on physical demands
HFE goals - CORRECT ANSWER - improve performance, safety, satisfaction
errors - CORRECT ANSWER - deviation from appropriate behavior, leads to undesirable
outcomes
slip - CORRECT ANSWER - unintended action
mistake - CORRECT ANSWER - wrong goal/plan established, further actions are
inappropriate
Father of "science of management" - CORRECT ANSWER - Frederick Taylor
Design cycle steps - CORRECT ANSWER - understand, create, evaluate
HFE design interventions - CORRECT ANSWER - Task design, equipment design,
environment design, training, selection, team and organization design
, Vee Process - CORRECT ANSWER - used for large, high risk systems like new aircraft, in
depth methodological implementation
Plan-Do-Check-Act Cycle - CORRECT ANSWER - aims to improve workplace efficiency
and production quality, incremental improvement
scrum process - CORRECT ANSWER - used for consumer software products, fast
iterations
front end analysis - CORRECT ANSWER - understands users, their needs, and the
demand of the work situation, should match priorities of project
reactive data collection - CORRECT ANSWER - after event, observe accidents to
determine causes, 5 whys
proactive data collection - CORRECT ANSWER - before event, safety analysis for
understanding user, environment and their tasks. includes time-motion studies, and contextual
inquiries
task analysis - CORRECT ANSWER - purpose is understanding how to match demands of
a system with human capabilities
Steps of front end Analysis - CORRECT ANSWER - 1) Define the purpose and identify
the required data
2) Collect task data
3) Interpret task data
4) Innovate from task data
Persona - CORRECT ANSWER - not a real user but contains key information of user
characteristics
Questions and CORRECT Answers
Definition of Ergonomics - CORRECT ANSWER - concerned with understanding
interactions among humans and other elements of a system to optimize human well being and
system performance
human factors - CORRECT ANSWER - focus on human cognition, decision making, and
mental demads
ergonomics - CORRECT ANSWER - focused on physical demands
HFE goals - CORRECT ANSWER - improve performance, safety, satisfaction
errors - CORRECT ANSWER - deviation from appropriate behavior, leads to undesirable
outcomes
slip - CORRECT ANSWER - unintended action
mistake - CORRECT ANSWER - wrong goal/plan established, further actions are
inappropriate
Father of "science of management" - CORRECT ANSWER - Frederick Taylor
Design cycle steps - CORRECT ANSWER - understand, create, evaluate
HFE design interventions - CORRECT ANSWER - Task design, equipment design,
environment design, training, selection, team and organization design
, Vee Process - CORRECT ANSWER - used for large, high risk systems like new aircraft, in
depth methodological implementation
Plan-Do-Check-Act Cycle - CORRECT ANSWER - aims to improve workplace efficiency
and production quality, incremental improvement
scrum process - CORRECT ANSWER - used for consumer software products, fast
iterations
front end analysis - CORRECT ANSWER - understands users, their needs, and the
demand of the work situation, should match priorities of project
reactive data collection - CORRECT ANSWER - after event, observe accidents to
determine causes, 5 whys
proactive data collection - CORRECT ANSWER - before event, safety analysis for
understanding user, environment and their tasks. includes time-motion studies, and contextual
inquiries
task analysis - CORRECT ANSWER - purpose is understanding how to match demands of
a system with human capabilities
Steps of front end Analysis - CORRECT ANSWER - 1) Define the purpose and identify
the required data
2) Collect task data
3) Interpret task data
4) Innovate from task data
Persona - CORRECT ANSWER - not a real user but contains key information of user
characteristics
