Chapter 9 MGMT 3013 Exam 3 OKState Practice Actual Exam Questions And Answers Pass At First Attempt!!

What is Human Capital? - correct answer It is when organizations that have good HRM policies and practices increase the production of their employees, as well as the value of their organizations services. What is Social Capital? - correct answer It is a connection between the individuals and how they fit within their organizations. What are Human Resource Management functions? - correct answer They are activities that center on the attraction, development, and retention of high quality employees. Job Analysis - correct answer It is the process of understanding each of the jobs within the organization and ensuring that each job contributes to the overall mission, strategy, and goals of the organization. Job Design - correct answer Whiled doing a Job Analysis we may find that certain jobs are not contributing to the organization as they should, in which case we may need to change the TDRs for that job. Job Description - correct answer is a summary of the tasks, duties, and responsibilities that are associated with a particular job job Specification - correct answer outlines the minimum qualifications that a potential employee must possess to be successful at that job in terms of the knowledge, skills, abilities, and other characteristics internal Recruiting - correct answer is using existing employees to fill vacancies within the organization External Recruiting - correct answer the process of finding and attracting potential employees from outside the organization Forecasting - correct answer is determining how many people we are going to need for those jobs. Structured Interviews - correct answer uses a predetermined list of questions that are asked of each candidate and will often be evaluated using a standardized scoring system. Unstructured Interviews - correct answer are essentially conversations between the hiring manager and the candidate Performance Management - correct answer is often based on performance appraisals constructed by managers or supervisors. Objective Appraisals - correct answer also called results-based appraisals, are based on some kind of objective or numeric outcome Subjective Appraisals - correct answer rooted in the perception of the manager or supervisor doing the appraisal Involuntary Turnover - correct answer refers to employees that are fired or laid-off. Voluntary Turnover - correct answer refers to employees that leave the organization for their own reasons Exit Interviews - correct answer are one way of trying to diagnose what type of turnover is occurring and determine why they are leaving Compensation - correct answer is everything the organization provides for an employee doing their job. Base Pay - correct answer the starting point for compensation Incentives - correct answer are compensation above and beyond just the base pay and may include bonuses, stock grants or options, profit-sharing, or other program Social Security Act (SSA) - correct answer established the first federals system of old-age benefits. Equal Employment Opportunity Commission (EEOC) - correct answer this is enforcing federal always that make it illegal to discriminate against a job applicant or an employee because of the persons race, color, religion, sec, national origin, age, or disability or genetic information. Affirmative Action - correct answer is an effort to achieve an equitable environment for all employees Fair Labor Statistics Act - correct answer established the first federal minimum wage and its establishes a minimum standard of living for American workers. Civivl Rights Act 1964 (Think of the time period) - correct answer prohibits employment discrimination based on race, color, religion, sex, and national origin. Age Discrimination in Employment Act (ADEA) - correct answer prohibits discrimination against workers who are over the age of 40 Privacy Act - correct answer governs the collection, maintenance, use, and dissemination of personally identifiable information about individuals Disparate Treatment - correct answer which is intentional discrimination based on an individual's belonging to a protected category such as race, gender, or disability Quid Pro Quo - correct answer literally means "this for that." In regards to harassment, it is the granting of a job benefit based on acceptance of a sexual demand Adverse Impact - correct answer is another type of discrimination it occurs when an employer uses some criteria for making employment decisions that while not overtly discriminatory, still has a discriminatory impact Hostile Working Environment - correct answer occurs when office behavior creates an environment that is difficult or uncomfortable to work in