D253 – Values-Based Leadership - Task 1 Template and Tips (RSM3)
NOTE: BEFORE submitting Task 1 - Insert Name and Student ID and Delete anything
written in GREEN and the corresponding links.
Insert your answer below the actual task statement/assignment and keep the task statement
in place.
D253 - TASK 1: Becoming an Effective Values-Based Leader
Name: Mary Gonzalez
Student ID: 012351713
A. Complete the VIA Character Strengths Survey using the “VIA Character Strengths Survey”
web link, and use the results of the survey to complete the following:
Note: Remember that this VIA Character Strengths Survey is not a test but rather a
feedback tool. There is no wrong answer, so respond genuinely. If you download a
copy of your survey results, you will receive a list of 24 items in order of your personal
strengths, with the first five being your signature strengths and the last five being your
lesser strengths. Refer to “D253 VIA Character Strength Survey Instructions” in the
Supporting Document section for additional information on accessing the survey.
1. Describe an experience in which you used one of your five signature strengths (i.e., the
first five) from the survey results to overcome a challenge.
Note: Consider experiences from a school, volunteer, personal, or professional setting.
Working in an Oncology practice for the past 17 years has not only taught me a lot
about cancer and cancer treatments but also led me to meet many people from all walks of
life. I have found myself using one of my signature strengths daily, kindness. Many of our
patients are scared, worried, and angry about their diagnosis and what is to come; many
times, they lash out abruptly and are rude and say not very nice things. I am not a fan, to
say the least, of being on the receiving end of an angry patient, but I remind myself to show
kindness as I am not in their shoes and may be the only person who is nice to them today.
Showing kindness has paid off for me, as patients will call me back and apologize for being
rude and taking their bad day out on me. This has shown me one small act of kindness
affects others.
a. Explain how you could apply the strength identified in part A1 as a values-based
leader in your new position as the customer service manager from the scenario.
Applying my strength of kindness in my new position will show my staff that I
genuinely care about their wellbeing. Showing kindness will also open up communication
with my staff as it makes me approachable and will lead to staff being motivated and
engaged
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, 2. Describe an experience in which being stronger in one of your five lesser strengths
(i.e., the last five) from the survey results could have positively influenced the
outcome.
Note: Consider experiences from a school, volunteer, personal, or professional setting.
Perseverance is one of my five lesser strengths that, had I been stronger, would
have positively influenced an outcome. Upon graduating high school, I enrolled in college
like millions of other students. During my first semester, I struggled with my studies and
found that I could quickly drop or withdraw from classes. So, instead of pushing myself to
refocus and study harder, I took the easy way out and dropped classes; this led me to
take college to the back burner and, ultimately, all together. If I had been more vital in
perseverance, I would have pushed through, finished school many years ago, and
fulfilled my dream of becoming a Pediatrician and taking care of sick children.
a. Explain how improving the lesser strength identified in part A2 will help accelerate
your values-based leadership abilities in your new position as the customer service
manager.
Improving perseverance would assist me in accelerating my leadership
abilities in a few ways, the first being building trust with my team. Having my team see
their leader committed to goals and willing to work to meet the goals will have them follow
and have faith. The second is inspiring my team by increasing their perseverance; it
shows them that anything is possible when they continue to push forward.
b. List three actions you can take to grow in the area identified in part A2.
1. Don’t be afraid to take chances and fail. Part of failure is learning to get back up
and try again and to not be afraid to fail again.
2. Keep end results in mind. Keeping track of what the end result is will keep a me
motived to continue to move forward.
3. What is my why? Why am I doing this , why is this important to me, keeping my
why upfront and center will assist me in continuing to persevere to meet my
ultimate goal.
B. To set the tone for your new team, explain to them who you are as a values-based leader
by doing the following:
1. List your top three values as a values-based leader from the “List of Values” web link.
Note: When listing your top three values, consider those values you hold most
important.
This study source was downloaded by 100000897929959 from CourseHero.com on 04-08-2025 09:27:22 GMT -05:00
1. Accountability
https://www.coursehero.com/file/248449593/task-1-finaldocx/
NOTE: BEFORE submitting Task 1 - Insert Name and Student ID and Delete anything
written in GREEN and the corresponding links.
Insert your answer below the actual task statement/assignment and keep the task statement
in place.
D253 - TASK 1: Becoming an Effective Values-Based Leader
Name: Mary Gonzalez
Student ID: 012351713
A. Complete the VIA Character Strengths Survey using the “VIA Character Strengths Survey”
web link, and use the results of the survey to complete the following:
Note: Remember that this VIA Character Strengths Survey is not a test but rather a
feedback tool. There is no wrong answer, so respond genuinely. If you download a
copy of your survey results, you will receive a list of 24 items in order of your personal
strengths, with the first five being your signature strengths and the last five being your
lesser strengths. Refer to “D253 VIA Character Strength Survey Instructions” in the
Supporting Document section for additional information on accessing the survey.
1. Describe an experience in which you used one of your five signature strengths (i.e., the
first five) from the survey results to overcome a challenge.
Note: Consider experiences from a school, volunteer, personal, or professional setting.
Working in an Oncology practice for the past 17 years has not only taught me a lot
about cancer and cancer treatments but also led me to meet many people from all walks of
life. I have found myself using one of my signature strengths daily, kindness. Many of our
patients are scared, worried, and angry about their diagnosis and what is to come; many
times, they lash out abruptly and are rude and say not very nice things. I am not a fan, to
say the least, of being on the receiving end of an angry patient, but I remind myself to show
kindness as I am not in their shoes and may be the only person who is nice to them today.
Showing kindness has paid off for me, as patients will call me back and apologize for being
rude and taking their bad day out on me. This has shown me one small act of kindness
affects others.
a. Explain how you could apply the strength identified in part A1 as a values-based
leader in your new position as the customer service manager from the scenario.
Applying my strength of kindness in my new position will show my staff that I
genuinely care about their wellbeing. Showing kindness will also open up communication
with my staff as it makes me approachable and will lead to staff being motivated and
engaged
This study source in their
was downloaded work.
by 100000897929959 from CourseHero.com on 04-08-2025 09:27:22 GMT -05:00
https://www.coursehero.com/file/248449593/task-1-finaldocx/
, 2. Describe an experience in which being stronger in one of your five lesser strengths
(i.e., the last five) from the survey results could have positively influenced the
outcome.
Note: Consider experiences from a school, volunteer, personal, or professional setting.
Perseverance is one of my five lesser strengths that, had I been stronger, would
have positively influenced an outcome. Upon graduating high school, I enrolled in college
like millions of other students. During my first semester, I struggled with my studies and
found that I could quickly drop or withdraw from classes. So, instead of pushing myself to
refocus and study harder, I took the easy way out and dropped classes; this led me to
take college to the back burner and, ultimately, all together. If I had been more vital in
perseverance, I would have pushed through, finished school many years ago, and
fulfilled my dream of becoming a Pediatrician and taking care of sick children.
a. Explain how improving the lesser strength identified in part A2 will help accelerate
your values-based leadership abilities in your new position as the customer service
manager.
Improving perseverance would assist me in accelerating my leadership
abilities in a few ways, the first being building trust with my team. Having my team see
their leader committed to goals and willing to work to meet the goals will have them follow
and have faith. The second is inspiring my team by increasing their perseverance; it
shows them that anything is possible when they continue to push forward.
b. List three actions you can take to grow in the area identified in part A2.
1. Don’t be afraid to take chances and fail. Part of failure is learning to get back up
and try again and to not be afraid to fail again.
2. Keep end results in mind. Keeping track of what the end result is will keep a me
motived to continue to move forward.
3. What is my why? Why am I doing this , why is this important to me, keeping my
why upfront and center will assist me in continuing to persevere to meet my
ultimate goal.
B. To set the tone for your new team, explain to them who you are as a values-based leader
by doing the following:
1. List your top three values as a values-based leader from the “List of Values” web link.
Note: When listing your top three values, consider those values you hold most
important.
This study source was downloaded by 100000897929959 from CourseHero.com on 04-08-2025 09:27:22 GMT -05:00
1. Accountability
https://www.coursehero.com/file/248449593/task-1-finaldocx/
