COMPLETE TEST BANK FOR
Managing and Using Information Systems: A Strategic Approach 7th Edition by Keri
E. Pearlson, Carol S. Saunders, Dennis F. Galletta||ALL CHAPTERS||VERIFIED
7TH EDITION
,Table Of Contents
Chapter 1, The Information Systems Strategy Triangle .......................................................................................... 3
Chapter 2, Strategic Use Of Information Resources .............................................................................................. 15
Chapter 3, Organizational Strategy And Information Systems ............................................................................ 28
Chapter 4, Information Systems And The Design Of Work .................................................................................. 40
Chapter 5, Information Systems And Managing Business Processes.................................................................... 55
Chapter 6, Architecture And Infrastructure ........................................................................................................... 69
Chapter 7, The Business Of IT ................................................................................................................................. 83
Chapter 8 Governance Of The Information Systems Organization.................................................................... 101
Chapter 9, Information Systems Sourcing ............................................................................................................ 113
Chapter 10, Managing IT Projects......................................................................................................................... 125
Chapter 11, Knowledge Management, Business Intelligence, And Analytics .................................................... 138
Chapter 12, Using Information Ethically .............................................................................................................. 150
,Chapter 1, The Information Systems Strategy Triangle
Multiple Choice
1. All Of The Following Are Identified Causes Of The 2010 Deepwater Horizon Oil
Spill EXCEPT For:
a) Repeated Failure To Follow Safety Procedures
b) The Alignment Of The Information Systems Strategy Triangle
c) The Failure Of Automated Systems
d) The Leadership And Organizational Culture At BP
e) Inadequate Quality Standards
CORRECT ANS>>B
(Medium) Response: See
Page 23-24
2. A General Manager Should:
a) Rely On IS Personnel To Make IS Decisions
b) Ignore How IS Are Used And Managed
c) Have A Deep Technical Knowledge Of IS
d) Understand The Use And Consequences Of Technologies Relevant To The
Business
e) Not Be Expected To Ask Or Understand Technology Related Questions
CORRECT ANS>>D (Easy)
Response: See Page 26,32
3. When A Company’s Business Strategy And Technology Strategy Are
Intertwined, This Situation Is Known As .
a. Convergence
b. Alignment
c. Dynamic
d. Differentiation
e. Technologically Adjusted
CORRECT ANS>>A (Hard)
Response: See Page 25-26
, 4. Organizational, Cultural, And Control Variables Are Considered The Used
By Decision Makers To Effect Change In Their Organization.
a. Collaboration Tools
b. Managerial Levers
c. Events
d. IS
e. Organization Objectives
CORRECT ANS>>B
(Hard) Response: See
Page 35
5. The Is A Plan Articulating Where A Business Seeks
To Go And How It Expects To Get There.
a. Vision Statement
b. Mission Statement
c. Stakeholder Statement
d. Stockholder Statement
e. Business Strategy
CORRECT ANS>>E
(Medium) Response: See
Page 27
6. Organizations Seek To Gain A Competitive Advantage By Differentiation, Cost, Or
.
a. Service
b. Focus
c. Profit
d. Value
e. Speed
CORRECT ANS>>B
(Easy) Response: See
Page 29
7. Google Has Disrupted A Number Of Industries, Particularly The Advertising And
Software Industries. Google's Ability To Quickly And Aggressively Provide New
Products And Services Is Best Described By:
a. Porter’s Generic Strategies
b. The Hypercompetition Model
c. The Information Systems Strategy Triangle
d. The Social Business Strategy
e. Customer Relationship Management
Managing and Using Information Systems: A Strategic Approach 7th Edition by Keri
E. Pearlson, Carol S. Saunders, Dennis F. Galletta||ALL CHAPTERS||VERIFIED
7TH EDITION
,Table Of Contents
Chapter 1, The Information Systems Strategy Triangle .......................................................................................... 3
Chapter 2, Strategic Use Of Information Resources .............................................................................................. 15
Chapter 3, Organizational Strategy And Information Systems ............................................................................ 28
Chapter 4, Information Systems And The Design Of Work .................................................................................. 40
Chapter 5, Information Systems And Managing Business Processes.................................................................... 55
Chapter 6, Architecture And Infrastructure ........................................................................................................... 69
Chapter 7, The Business Of IT ................................................................................................................................. 83
Chapter 8 Governance Of The Information Systems Organization.................................................................... 101
Chapter 9, Information Systems Sourcing ............................................................................................................ 113
Chapter 10, Managing IT Projects......................................................................................................................... 125
Chapter 11, Knowledge Management, Business Intelligence, And Analytics .................................................... 138
Chapter 12, Using Information Ethically .............................................................................................................. 150
,Chapter 1, The Information Systems Strategy Triangle
Multiple Choice
1. All Of The Following Are Identified Causes Of The 2010 Deepwater Horizon Oil
Spill EXCEPT For:
a) Repeated Failure To Follow Safety Procedures
b) The Alignment Of The Information Systems Strategy Triangle
c) The Failure Of Automated Systems
d) The Leadership And Organizational Culture At BP
e) Inadequate Quality Standards
CORRECT ANS>>B
(Medium) Response: See
Page 23-24
2. A General Manager Should:
a) Rely On IS Personnel To Make IS Decisions
b) Ignore How IS Are Used And Managed
c) Have A Deep Technical Knowledge Of IS
d) Understand The Use And Consequences Of Technologies Relevant To The
Business
e) Not Be Expected To Ask Or Understand Technology Related Questions
CORRECT ANS>>D (Easy)
Response: See Page 26,32
3. When A Company’s Business Strategy And Technology Strategy Are
Intertwined, This Situation Is Known As .
a. Convergence
b. Alignment
c. Dynamic
d. Differentiation
e. Technologically Adjusted
CORRECT ANS>>A (Hard)
Response: See Page 25-26
, 4. Organizational, Cultural, And Control Variables Are Considered The Used
By Decision Makers To Effect Change In Their Organization.
a. Collaboration Tools
b. Managerial Levers
c. Events
d. IS
e. Organization Objectives
CORRECT ANS>>B
(Hard) Response: See
Page 35
5. The Is A Plan Articulating Where A Business Seeks
To Go And How It Expects To Get There.
a. Vision Statement
b. Mission Statement
c. Stakeholder Statement
d. Stockholder Statement
e. Business Strategy
CORRECT ANS>>E
(Medium) Response: See
Page 27
6. Organizations Seek To Gain A Competitive Advantage By Differentiation, Cost, Or
.
a. Service
b. Focus
c. Profit
d. Value
e. Speed
CORRECT ANS>>B
(Easy) Response: See
Page 29
7. Google Has Disrupted A Number Of Industries, Particularly The Advertising And
Software Industries. Google's Ability To Quickly And Aggressively Provide New
Products And Services Is Best Described By:
a. Porter’s Generic Strategies
b. The Hypercompetition Model
c. The Information Systems Strategy Triangle
d. The Social Business Strategy
e. Customer Relationship Management
