TEST BANK For MGMT 12th Edition, Principles of Management By Chuck Williams, Verified Chapters 1 - 18, Complete Newest Version

TEST BANK
MGMT 12th Edition Principles of Management
by Chuck Williams Chapters 1 - 18, Complete

,TABLE OF CONTENTS uc uc uc




Part I: INTRODUCTION TO MANAGEMENT.
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1. Management.
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2. The History of Management.
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3. Organizational Environments and Cultures.
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4. Ethics and Social Responsibility.
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Part II: PLANNING.
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5. Planning and Decision Making.
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6. Organizational Strategy.
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7. Innovation and Change.
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8. Global Management.
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Part III: ORGANIZING.
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9. Designing Adaptive Organizations.
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10. Managing Teams.
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11. Managing Human Resource Systems.
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12. Managing Individuals and a Diverse Work Force.
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Part IV: LEADING.
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13. Motivation.
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14. Leadership.
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15. Managing Communication.
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Part V: CONTROLLING.
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16. Control.
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17. Managing Information.
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18. Managing Service and Manufacturing Operations.
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,Chapter 01_Management uc




1. _____ is defined as getting work done through others.
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a. Orientation uc




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b. Marketing uc




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c. Management uc




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d. Accounting uc




ANS: c ucuc




2. When Ruth was hired by Graham Services Inc. to head its customer service operations, she was told
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that her role involved supervising the work of her employees and ensuring that they did their jobs well
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. Ruth's job is related to:
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a. marketing. uc




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b. recruitment. uc




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c. management. uc




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d. finance. uc




ANS: c ucuc




3. At Troysten Inc., a construction company, Edwin's job responsibilities include monitoring the wor
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k carried out by the company's site engineers. He is also responsible for ensuring that all the engineers
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are provided with ample guidance and supervision so that they can perform all the assigned tasks to th
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e best of their ability. In the given scenario, Edwin's job is related to _____.
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a. accounting uc




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b. sales uc

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c. management uc




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d. production uc




ANS: c ucuc




4. Trent Automobiles Inc. was expecting a large shipment of scrap metal a week earlier. As the shipme
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nt did not arrive on time, the supply manager at Trent Automobiles was forced to place another order f
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or the same quantity of scrap metal from a local manufacturer. As a result, its car manufacturing proce
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sses got delayed and expenses increased. In this scenario, Trent Automobiles is demonstrating a lack
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of _____.
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a. synergy uc




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b. disintermediation uc




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c. automation uc




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d. efficiency uc




ANS: d ucuc




6. To reduce manual errors, Debronth Inc., a machinery manufacturing company, automated most of
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its production processes using Computer Numeric Control (CNC) machines. This reduced the labor c
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ost, wastage of raw materials, and rejection of finished goods due to quality issues. In the context of ma
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nagement, the automation of production processes at Debronth Inc. exemplifies _____.
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a. synergy uc




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b. efficiency uc




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c. autonomy uc




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d. contingency uc