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SALESFORCE ADMIN CERTIFICATION EXAM ACTUAL
EXAM 350 QUESTIONS AND CORRECT DETAILED
ANSWERS (VERIFIED ANSWERS) AGRADE
An administrator at Cloud Kicks is building a flow that needs to search for records
that meet certain conditions and store values from those records in variables for
use later in the flow.
What flow element should the administrator add ?
A. Assignment.
B. Create Records.
C. Get Records.
D. Update Records. - (answers)C. Get Records.
Sales reps at Ursa Major Solar are having difficulty managing deals. The leadership
team has asked the administrator to help sales reps prioritize and Close deals.
What should the administrator configure to help with these issues?
A. Einstein Activity Capture.
В. Einstein Lead Scoring.
C. Einstein Opportunity Scoring.
D. Einstein Search Personalization. - (answers)C Einstein Opportunity Scoring.
Which two actions should an administrator perform with Case escalation rules ?
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Choose 2 answers
A. Send email notifications.
B. Re-assign the Case.
C. Re-open the Case.
D. Change the Case Priority. - (answers)A. Send email notifications.
B. Re-assign the Case.
An administrator at Cloud Kicks wants to deactivate user who has the company.
What are two reasons that would prevent a user from being deactivated ?
Choose 2 answers
A. The user is a Сustom hierarchy field.
B. The user is assigned a workflow email alert.
C. The user is part of a territory hierarchy.
D. The user is the highest role in the role hierarchy. - (answers)B. The user is
assigned a workflow email alert.
A. The user is a Сustom hierarchy field.
At Universal Containers there is a custom field on the Lead named Product
Category. Management wants this Information to be part of the Opportunity
upon lead conversion.
What action should the administrator take to satisfy the request?
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A. Map the lead custom field to the product's product category field.
B. Create a workflow to update Opportunity fields based on the lead.
C. Create a custom field on the Opportunity and map the two fields.
D. Configure the product categories picklist field on the product. - (answers)С.
Create a custom field on the Opportunity and map the two fields.
Ursa Major Solar has a path on Case. The company wants to require its users to
follow the status values as they are on the path. Agents should be prohibited from
reverting the Case back to a previous status.
Which feature should an administrator use to fulfill this request?
A. Validation Rules.
B. Predefined Field Values.
C. Global Value Picklists.
D. Dependent Picklists. - (answers)A. Validation Rules.
Northern Trail Outfitters has the Case object set to private. The support manager
raised a concern that reps have a broader view of data than expected and can see
all cases on their group's dashboards. What could be causing reps to have
inappropriate access to data on dashboards?
A. Dashboard Filters.
B. Public Dashboards.
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C. Dynamic Dashboards.
D. Dashboard Subscriptions. - (answers)C. Dynamic Dashboards.
At Cloud Kicks, sales reps use discounts on the opportunity record to help win
sales on particular products. When an opportunity is won, they then have to
manually apply the discount up the related opportunity products. The sales
manager has asked if there is a way to automate this time-consuming task.
What should the administrator use to deliver this requirement?
A. Approval Process.
B. Formula Field.
C. Flow Builder.
D. Prebuilt Macro. - (answers)C. Flow Builder.
A team of support users at Cloud Kicks is helping inside sales reps make follow-up
calls to prospects that filled out an interest form online. The team currently does
not have access to the Lead object. How should an administrator provide proper
access?
A. Create a new profile.
B. Assign a new role.
C. Set up Manual sharing.
D. Configure permission sets. - (answers)D. Configure permission sets.
SALESFORCE ADMIN CERTIFICATION EXAM ACTUAL
EXAM 350 QUESTIONS AND CORRECT DETAILED
ANSWERS (VERIFIED ANSWERS) AGRADE
An administrator at Cloud Kicks is building a flow that needs to search for records
that meet certain conditions and store values from those records in variables for
use later in the flow.
What flow element should the administrator add ?
A. Assignment.
B. Create Records.
C. Get Records.
D. Update Records. - (answers)C. Get Records.
Sales reps at Ursa Major Solar are having difficulty managing deals. The leadership
team has asked the administrator to help sales reps prioritize and Close deals.
What should the administrator configure to help with these issues?
A. Einstein Activity Capture.
В. Einstein Lead Scoring.
C. Einstein Opportunity Scoring.
D. Einstein Search Personalization. - (answers)C Einstein Opportunity Scoring.
Which two actions should an administrator perform with Case escalation rules ?
,2|Page
Choose 2 answers
A. Send email notifications.
B. Re-assign the Case.
C. Re-open the Case.
D. Change the Case Priority. - (answers)A. Send email notifications.
B. Re-assign the Case.
An administrator at Cloud Kicks wants to deactivate user who has the company.
What are two reasons that would prevent a user from being deactivated ?
Choose 2 answers
A. The user is a Сustom hierarchy field.
B. The user is assigned a workflow email alert.
C. The user is part of a territory hierarchy.
D. The user is the highest role in the role hierarchy. - (answers)B. The user is
assigned a workflow email alert.
A. The user is a Сustom hierarchy field.
At Universal Containers there is a custom field on the Lead named Product
Category. Management wants this Information to be part of the Opportunity
upon lead conversion.
What action should the administrator take to satisfy the request?
,3|Page
A. Map the lead custom field to the product's product category field.
B. Create a workflow to update Opportunity fields based on the lead.
C. Create a custom field on the Opportunity and map the two fields.
D. Configure the product categories picklist field on the product. - (answers)С.
Create a custom field on the Opportunity and map the two fields.
Ursa Major Solar has a path on Case. The company wants to require its users to
follow the status values as they are on the path. Agents should be prohibited from
reverting the Case back to a previous status.
Which feature should an administrator use to fulfill this request?
A. Validation Rules.
B. Predefined Field Values.
C. Global Value Picklists.
D. Dependent Picklists. - (answers)A. Validation Rules.
Northern Trail Outfitters has the Case object set to private. The support manager
raised a concern that reps have a broader view of data than expected and can see
all cases on their group's dashboards. What could be causing reps to have
inappropriate access to data on dashboards?
A. Dashboard Filters.
B. Public Dashboards.
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C. Dynamic Dashboards.
D. Dashboard Subscriptions. - (answers)C. Dynamic Dashboards.
At Cloud Kicks, sales reps use discounts on the opportunity record to help win
sales on particular products. When an opportunity is won, they then have to
manually apply the discount up the related opportunity products. The sales
manager has asked if there is a way to automate this time-consuming task.
What should the administrator use to deliver this requirement?
A. Approval Process.
B. Formula Field.
C. Flow Builder.
D. Prebuilt Macro. - (answers)C. Flow Builder.
A team of support users at Cloud Kicks is helping inside sales reps make follow-up
calls to prospects that filled out an interest form online. The team currently does
not have access to the Lead object. How should an administrator provide proper
access?
A. Create a new profile.
B. Assign a new role.
C. Set up Manual sharing.
D. Configure permission sets. - (answers)D. Configure permission sets.
