TEST BANK for Operations Management, 14th Editionby William J Stevenson Chapters 1 - 19

TEST BANK
Operations Management,14th Edition
by William Stevenson Chapters 1 - 19

,Table of Contents
YQ YQ




Chapter 01 Introduction to Operations Management Cha
YQ YQ YQ YQ YQ YQ




pter 02 Competitiveness, Strategy, and ProductivityCha
YQ YQ YQ YQ YQ Q
Y




pter 03 Forecasting
YQ YQ




Chapter 04 Product and Service Design
YQ YQ YQ YQ YQ Q
Y




Chapter 04S Reliability YQ YQ




Chapter 05 Strategic Capacity Planning for Products and Services
YQ YQ YQ YQ YQ YQ YQ YQ Q
Y




Chapter 05S Decision Theory YQ YQ YQ




Chapter 06 Process Selection and Facility LayoutC
YQ YQ YQ YQ YQ YQ Q
Y




hapter 07 Work Design and Measurement Chapte
YQ YQ YQ YQ YQ YQ




r 07S Learning Curves
YQ YQ YQ




Chapter 08 Location Planning and AnalysisC
YQ YQ YQ YQ YQ Q
Y




hapter 08S The Transportation Model Chapt
YQ YQ YQ YQ YQ




er 09 Management of Quality Chapter 10
YQ YQ YQ YQ YQ YQ YQ




Quality Control YQ




Chapter 10S Acceptance Sampling YQ YQ YQ




Chapter 11 Aggregate Planning and Master Scheduling
YQ YQ YQ YQ YQ YQ Q
Y




Chapter 12 MRP and ERP YQ YQ YQ YQ




Chapter 13 Inventory Management YQ YQ YQ YQ




Chapter 14 JIT and Lean Operations
YQ YQ YQ YQ YQ Q
Y




Chapter 14S Maintenance YQ YQ




Chapter 15 Supply Chain Management
YQ YQ YQ YQ Q
Y




Chapter 16 Scheduling YQ YQ




Chapter 17 Project Management YQ YQ YQ

,Chapter 18 Management of Waiting Lines
YQ YQ YQ YQ YQ Q
Y




Chapter 19 Linear Programming
YQ YQ YQ




Chapter 01 Introduction to Operations Management
YQ YQ YQ YQ YQ




Student:


1. Operations managers are responsible for assessing consumer wants and needs and selling andp
YQ YQ YQ YQ YQ YQ YQ YQ YQ YQ YQ YQ Q
Y




romoting the organization's goods or services.
YQ YQ YQ YQ YQ




True False



2. Often, the collective success or failure of companies' operations functions will impact theabil
YQ YQ YQ YQ YQ YQ YQ YQ YQ YQ YQ YQ Q
Y




ity of a nation to compete with other nations.
YQ YQ YQ YQ YQ YQ YQ YQ




True False



3. Companies are either producing goods or delivering services. This means that only one of thetw
YQ YQ YQ YQ YQ YQ YQ YQ YQ YQ YQ YQ YQ YQ Q
Y




o types of operations management strategies are used.
YQ YQ YQ YQ YQ YQ YQ




True False



4. Operations, marketing, and finance function independently of each other in mostor
YQ YQ YQ YQ YQ YQ YQ YQ YQ YQ Q
Y




ganizations.
True False



5. The greater the degree of customer involvement, the more challenging the design andm
YQ YQ YQ YQ YQ YQ YQ YQ YQ YQ YQ YQ Q
Y




anagement of operations. YQ YQ




True False

, 6. Goods producing organizations are not involved in service activities.Tr
YQ YQ YQ YQ YQ YQ YQ YQ Q
Y




ue False



7. Service operations require additional inventory because of the unpredictability of consumerd
YQ YQ YQ YQ YQ YQ YQ YQ YQ YQ Q
Y




emand.
True False



8. The value of outputs is measured by the prices customers are willing to pay for goods orse
YQ YQ YQ YQ YQ YQ YQ YQ YQ YQ YQ YQ YQ YQ YQ YQ Q
Y




rvices.
True False



9. The use of models will guarantee the best possible decisions.Tr
YQ YQ YQ YQ YQ YQ YQ YQ YQ Q
Y




ue False



10. People who work in the field of operations should have skills that include both knowledgeand
YQ YQ YQ YQ YQ YQ YQ YQ YQ YQ YQ YQ YQ YQ Q
Y




people skills.
YQ YQ




True False



11. Assembly lines achieved productivity but at the expense of standard of living.Tr
YQ YQ YQ YQ YQ YQ YQ YQ YQ YQ YQ Q
Y




ue False



12. The operations manager has primary responsibility for making operations system designde
YQ YQ YQ YQ YQ YQ YQ YQ YQ YQ Q
Y




cisions, such as system capacity and location of facilities.
YQ YQ YQ YQ YQ YQ YQ YQ




True False



13. The word "technology" is used only to refer to "information technology".
YQ YQ YQ YQ YQ YQ YQ YQ YQ YQ




True False