Improvement
Complete Midterm Exam Review (Qns & Ans)
2025
1. What is the primary goal of a patient safety program in
healthcare?
- A. To improve hospital finances
- B. To ensure zero patient complaints
- C. To minimize harm and prevent adverse events
- D. To replace manual processes with automation
ANS : C. To minimize harm and prevent adverse events
Rationale : Patient safety focuses on reducing harm to patients
by preventing errors and adverse events during care delivery.
©2025
,2. Which of the following describes a sentinel event in
healthcare?
- A. A routine follow-up visit
- B. A preventable adverse event causing severe harm or death
- C. A near-miss with no harm to the patient
- D. An error in documentation
ANS : B. A preventable adverse event causing severe harm or
death
Rationale : Sentinel events are serious adverse events that
signal the need for immediate investigation and improvement.
3. Which methodology is used to analyze the root cause of a
patient safety incident?
- A. Failure Mode and Effects Analysis (FMEA)
- B. Root Cause Analysis (RCA)
- C. Plan-Do-Study-Act (PDSA)
- D. Lean Six Sigma
ANS : B. Root Cause Analysis (RCA)
Rationale : RCA identifies underlying causes of adverse
events to implement preventive measures and improve systems.
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©2025
, Fill-in-the-Blank Questions
4. A ____ is a proactive process that identifies potential risks
and failures in a system before they occur.
ANS : Failure Mode and Effects Analysis (FMEA)
Rationale : FMEA is a proactive tool used to anticipate and
prevent failures by assessing potential risks.
5. The ____, is a communication tool designed to standardize
information exchange during patient handoffs.
ANS : SBAR (Situation-Background-Assessment-
Recommendation)
Rationale : SBAR improves communication clarity and
ensures critical information is shared consistently.
6. The ____, model emphasizes continuous cycles of planning,
testing, studying, and acting to drive quality improvement.
ANS : Plan-Do-Study-Act (PDSA)
Rationale : PDSA cycles guide iterative improvements in
processes and outcomes.
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©2025
, True/False Questions
7. Human factors engineering focuses on designing systems that
account for human limitations and capabilities.
ANS : True
Rationale : Human factors engineering optimizes system
design to enhance safety and minimize errors by considering
human behaviors.
8. Adverse events always result in permanent harm to the
patient.
ANS : False
Rationale : Adverse events may cause temporary or
permanent harm, or in some cases, no harm at all.
9. A culture of safety encourages reporting errors without fear of
punishment.
ANS : True
Rationale : A just culture promotes open reporting and
learning from errors to improve systems without blaming
individuals.
©2025