AND CORRECT ANSWERS
ethnocentric ANSW✅✅When an individual believes their particular method or way of
approaching a situation is superior and indeed the best way.
reflexive ANSW✅✅. Considering how the self affects and is affected by particular events in order
to evaluate and critique the self; facilitates internal change to benefit relationships with people
seeking assistance.
ambiguity ANSW✅✅A situation in which something can be understood in more than one way and
initially the intended meaning is not clear.
transliteration ANSW✅✅The exact translation of each word/sound spoken regardless of meaning;
these interpretations often have limited meaning.
diversity ANSW✅✅Variety of something - cultures, opinions, beliefs etc.
prejudice ANSW✅✅A preformed opinion often of a negative kind, based on ignorance, irrational
feelings, and uninformed or inaccurate stereotypes.
equality ANSW✅✅Balance of power in a relationship through shared opportunities and mutual
demonstrations of an attitude of acceptance.
cross cultural communication ANSW✅✅Occurs when people from different cultures interact with
the intention of reaching mutual understanding.
rapport ANSW✅✅A connection between two people based on trust and awareness of a common
goal.
comforting ANSW✅✅1. The process used by the healthcare professional to ensure the person
seeking assistance feels encouraged, affirmed and empowered to continue meeting the daily
challenges in their life.