QUESTIONS AND ANSWERS
Characteristics of an assertive person ANSW✅✅does not want to hurt or offend others
direct, honest, and sincere communication
A "powerful non-verbal from of communication" is what? ANSW✅✅Touch
What are the 4 Rs of reconciliation ANSW✅✅Remember- The HISTORY
Reflect- The basis of our personal assumptions
Recognize -The effects of the power imbalance
The effects of history, evident today
Respond.- The overall goal of the healthcare professional is Person/Community-centred care
What is pitch ANSW✅✅the highness or lowness of a sound
What are you looking for when you clarify ANSW✅✅make something clear
ensure understanding
explaining any unclear information
What does proximity refer to ANSW✅✅Personal space
What is culture, what does it include ANSW✅✅refers to the characteristics- language, values,
beliefs, habits, ways of life
What can you do for self-care ANSW✅✅