QUESTIONS WITH ANSWERS GRADED A+
✔✔Explain the relationships among the mission, vision, and philosophy of an
organization and nursing unit. - ✔✔Mission statement—describes the organization's
overall purpose
Vision statement—reflects the image for the future the organization plans to create
Philosophy—states the organization's beliefs, values, concepts, and principles that
reflect its ideas, convictions, and attitudes
✔✔Describe the purpose of strategic planning. - ✔✔Aligns an organization with defined
goals
Forecasts the future success of an organization
by ensuring its mission, vision, and philosophy are up to date
Maximizes organizational performance
✔✔Describe the steps of strategic planning. - ✔✔1. Clearly define the purpose of the
organization.
2. Establish realistic goals and objectives consistent with the mission and vision of the
organization.
3. Identify the organization's external stakeholders and determine their assessment of
the organization's purposes and operation.
4. Clearly communicate the goals and objectives to the organization's stakeholders.
✔✔Explain the impact of regulation on nursing and health-care organizations. -
✔✔Regulations directly and indirectly influence nursing practice and the nature and
functioning of the health-care system.
They can affect the quality of patient care, workplace environment, availability of
resources, and finances.
Nurse leaders and managers must Stay current regarding federal and state laws and
regulations that can affect patient care.
✔✔Explain the impact of accreditation on nursing and health-care organizations. -
✔✔Ensures that health-care organizations meet certain national quality standards
Means that an accrediting agency has conferred an organization has met Medicare and
Medicaid certification standards
Required by Medicare, Medicaid, and most insurance companies through accreditors
including The Joint Commission and the DNV GL
✔✔Describe contemporary leadership theories. - ✔✔Build on the classical theories ,
and elements of classical theories are present.
Reflect patterns, purposes, and processes and require a continuum-based, person- and
outcome-driven system design.
Approach cyclically rather than linearly and require organizations to react with speed
and flexibility.
, Include the general systems theory, complexity theory, and learning organization theory.
✔✔General Systems Theory - ✔✔Based on an open and a closed system
A closed system
Has little or no interaction with systems outside
Is overly focused on internal functions
An open system, such as a health-care organization
Interacts with systems inside and outside and Is composed of interrelated elements
including:
Inputs- resources such as patients, staff, equipment and supplies
Throughputs- how the work of the organization gets done
And Outputs- which are the results of the work. In healthcare the output is the patient
outcomes
Nurse leaders and managers must be flexible and open to new ideas to maintain their
unit as part of the open system
✔✔Complexity Theory - ✔✔Derives from the general systems theory as well as physics
Suggests that relationships are the key to everything
Includes key concepts—attractors, patterns, nonlinearity, self-organization, and
emergence
Nurse leaders and managers must
Embrace the complexity of health care to promote a relationship-oriented structure.
Constantly monitor the balance between stability and complete chaos to maximize
variety and creativity within the system.
Focus on outcomes, develop fluid roles, and be able to act with speed and adaptability
through chaos.
✔✔Learning Organization Theory - ✔✔Moves away from traditional authoritarian
organizations and instead creates learning organizations.
Requires adoption of the following five disciplines:
Systems thinking - understanding that everything is connected and interdependent
Personal mastery - development of person high level proficiency through reflection and
objective self assessment
Mental models - awareness of one's attitudes and perceptions to avoid assumptions
Building shared vision - develops "mutual purpose" that promotes genuine commitment
to the organizational goals
Team learning- free flowing exchange of ideas that promote discovery that would not
happen individually.
Nurse leaders and managers must
Involve staff in problem solving and decision making.
Promote interprofessional and intraprofessional teamwork.
Improve communication and empower staff.
✔✔Describe primary characteristics of leaders and managers. - ✔✔Leadership and
management are not interchangeable.
Leadership is a process of influencing others through effective relationship skills.