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Emory ISOM 351 Walton Final Exam Questions and
Answers|2025 Update|100% Correct.
process management - (answers)the art and science of analyzing, measuring, and
optimizing business processes
process management matters because - (answers)organizations must be able to
consistently execute their processes to deliver value to their customers
start to finish time - (answers)time it takes one unit from start to finish, total work
content
cycle time - (answers)time between units being finished, completion rate
design capacity - (answers)max amount of work per time period assuming no
constraints
effective capacity - (answers)actual amount of work per time period
bottleneck - (answers)process step that limits output, rate limiting step
utilization rate - (answers)actual output divided by design capacity
idle time - (answers)time when work is not being processed
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Gantt charts - (answers)- used to visualize process characteristics
- show activities, resources, duration, sequence
- helpful to locate the bottleneck, determine over/underutilized resources,
suggest areas for improvement
what is the relationship between cycle time and capacity - (answers)- Cycle time is
the bottleneck's time to perform its activity
- The cycle time determines the capacity of the system—bc the bottleneck is the
rate limiting step
- Capacity of the system can be calculated by taking the total hours divided by the
cycle time (Design Capacity) and for Effective Capacity, you need to subtract by
the STF time first and then divide by the cycle time and add one at the end
process metrics - (answers)- how long: stf time, throughput time, cycle time
- how many: design and effective capacity
- how much used: utilization
batch size - (answers)number of units that move together as a group
setup time - (answers)time needed to prepare to execute a process
raw materials inventory - (answers)materials consumed by a process before any
transformation takes place
Emory ISOM 351 Walton Final Exam Questions and
Answers|2025 Update|100% Correct.
process management - (answers)the art and science of analyzing, measuring, and
optimizing business processes
process management matters because - (answers)organizations must be able to
consistently execute their processes to deliver value to their customers
start to finish time - (answers)time it takes one unit from start to finish, total work
content
cycle time - (answers)time between units being finished, completion rate
design capacity - (answers)max amount of work per time period assuming no
constraints
effective capacity - (answers)actual amount of work per time period
bottleneck - (answers)process step that limits output, rate limiting step
utilization rate - (answers)actual output divided by design capacity
idle time - (answers)time when work is not being processed
, 2|Page
Gantt charts - (answers)- used to visualize process characteristics
- show activities, resources, duration, sequence
- helpful to locate the bottleneck, determine over/underutilized resources,
suggest areas for improvement
what is the relationship between cycle time and capacity - (answers)- Cycle time is
the bottleneck's time to perform its activity
- The cycle time determines the capacity of the system—bc the bottleneck is the
rate limiting step
- Capacity of the system can be calculated by taking the total hours divided by the
cycle time (Design Capacity) and for Effective Capacity, you need to subtract by
the STF time first and then divide by the cycle time and add one at the end
process metrics - (answers)- how long: stf time, throughput time, cycle time
- how many: design and effective capacity
- how much used: utilization
batch size - (answers)number of units that move together as a group
setup time - (answers)time needed to prepare to execute a process
raw materials inventory - (answers)materials consumed by a process before any
transformation takes place
