EPIC CERTIFICATION | COMPLETE QUESTIONS AND ANSWERS | 2025/2026 LATEST UPDATE |
ALREADY GRADED A+
What Icon in MyChart shows you are set up for paperless billing? the green leaf
What is the purpose of an activation code? To supply a unique piece of information used to
validate the patient's identity.
Tab Next field
Left Arrow Previous field
Up and Down Arrow Field or line above or below
F1 Delete Line
F2 Delete to end of line/field
F3 Restore
Home + Up Arrow Scroll to top of list
Home + Down Arrow Scroll to bottom of page
Home + F8 Display information about an item
, Home + F9 Screen fast forward
Account Payment Allows patients to pay copays and outstanding bills using their credit cards
over the web
Account Recent Payments Allows patients to access information concerning payments that
they have made.
Appointment Cancel Patients are able to cancel appointments
Appointment Review Patients are able to access the My Appointments feature, which
displays patients' upcoming appointments. Patients confirm and cancel appointments from this
page.
Appointment Schedule Request Patients are able to send appointment request messages to
your facility
Make Appointment Patients are able to access the schedule a New Appointment feature
Make Appointment Using Ticket Patients are able to access the Scheduling Tickets feature,
which allows patients to schedule their own appointments using Scheduling Tickets
Benefit Details Patients are able to access the Benefit Details feature, which allows patients
to view details about their insurance benefits. Patients can access this feature from the Health
Insurance page (Insurance Summary Feature).
Customer Service Request Patients are able to send Customer Service requests to your
facility.
ALREADY GRADED A+
What Icon in MyChart shows you are set up for paperless billing? the green leaf
What is the purpose of an activation code? To supply a unique piece of information used to
validate the patient's identity.
Tab Next field
Left Arrow Previous field
Up and Down Arrow Field or line above or below
F1 Delete Line
F2 Delete to end of line/field
F3 Restore
Home + Up Arrow Scroll to top of list
Home + Down Arrow Scroll to bottom of page
Home + F8 Display information about an item
, Home + F9 Screen fast forward
Account Payment Allows patients to pay copays and outstanding bills using their credit cards
over the web
Account Recent Payments Allows patients to access information concerning payments that
they have made.
Appointment Cancel Patients are able to cancel appointments
Appointment Review Patients are able to access the My Appointments feature, which
displays patients' upcoming appointments. Patients confirm and cancel appointments from this
page.
Appointment Schedule Request Patients are able to send appointment request messages to
your facility
Make Appointment Patients are able to access the schedule a New Appointment feature
Make Appointment Using Ticket Patients are able to access the Scheduling Tickets feature,
which allows patients to schedule their own appointments using Scheduling Tickets
Benefit Details Patients are able to access the Benefit Details feature, which allows patients
to view details about their insurance benefits. Patients can access this feature from the Health
Insurance page (Insurance Summary Feature).
Customer Service Request Patients are able to send Customer Service requests to your
facility.
