Supervision In The Hospitality Industry
Final Exam Review Questions With
Complete Solutions
Primary focus of a supervisors job Correct Answ_Directing
Division of labor versus unity of command Correct Answ_Division on Labor - Employees
should specialize in work tasks.
Unity of command - each employee should only have one boss
Formal authority Correct Answ_Comes from the position a person holds in the organization
who is Ultimately responsible for tasks that a supervisor has delegated Correct
Answ_Supervisors are Ultimately responsible for their employees performance
the different components of management are Correct Answ_Planning, organizing, directing,
coordinating, staffing, controlling, and evaluating.
, A Business plan includes Correct Answ_Strategic and operational planning activities by
specifying how the organization will move forward in the upcoming year to toward attaining
long-range goals.
human relations skills are Correct Answ_communication, leadership, and understanding how
people work in groups
The primary reason why supervisors fail Correct Answ_unable to effectively manage and
relate to employees
Chapter two Correct Answ_effective communication for supervisors
what are the different types of business communication different types of business
communication Correct Answ_Downward, upward, and lateral communication
sender receiver Model Correct Answ_refer to paper ms ho gave u
Final Exam Review Questions With
Complete Solutions
Primary focus of a supervisors job Correct Answ_Directing
Division of labor versus unity of command Correct Answ_Division on Labor - Employees
should specialize in work tasks.
Unity of command - each employee should only have one boss
Formal authority Correct Answ_Comes from the position a person holds in the organization
who is Ultimately responsible for tasks that a supervisor has delegated Correct
Answ_Supervisors are Ultimately responsible for their employees performance
the different components of management are Correct Answ_Planning, organizing, directing,
coordinating, staffing, controlling, and evaluating.
, A Business plan includes Correct Answ_Strategic and operational planning activities by
specifying how the organization will move forward in the upcoming year to toward attaining
long-range goals.
human relations skills are Correct Answ_communication, leadership, and understanding how
people work in groups
The primary reason why supervisors fail Correct Answ_unable to effectively manage and
relate to employees
Chapter two Correct Answ_effective communication for supervisors
what are the different types of business communication different types of business
communication Correct Answ_Downward, upward, and lateral communication
sender receiver Model Correct Answ_refer to paper ms ho gave u
