Glynco Study Guide BOP Midterm EXAM

Glynco Study Guide BOP Midterm EXAM


Diversity - CORRECT ANSWERS-recognizing and responding to the needs of different
cultures within the workforce to maximize retention and productivity while maintaining
effective working relationships

Diversity Includes: - CORRECT ANSWERS-National origin, Language, race, color,
disability, ethnicity, gender, sex, religion, sexual orientation, gender identity
socioeconomic status, veteran status, family structure.

Inclusion - CORRECT ANSWERS-Connecting diverse employees to the organization,
Diversity without Inclusion leads to employees feeling left out.

recruitment - CORRECT ANSWERS-The BOP makes targeted efforts to recruit a
diverse workforce, including those with disabilities.

Managing Diversity, many benefits Including: - CORRECT ANSWERS--attracting highly
qualifies candidates
-retaining, developing, and advancing best talent within the organization
-increasing productivity and efficiency
-creating a good working environment
-Making the BOP an employer of choice
-Supporting the BOP's mission/core ideologies/values

culturally skilled staff members - CORRECT ANSWERS-recognize and incorporate the
value of a diverse correctional environment and develop strategies to interact with
inmates with dramatically different life experiences from their own

culturally skilled staff members, Additionally: - CORRECT ANSWERS--examine
assumptions before acting
-treat people as individuals
-practice tolerance towards others

First impressions: - CORRECT ANSWERS-"Are often wrong and cannot be relied upon"

Observe: - CORRECT ANSWERS-"Take in" Visual information about a person

Draw Conclusions: - CORRECT ANSWERS-Based on what you observe Plus:
stereotypes & cultural filters

, stereotypes: - CORRECT ANSWERS-inaccurate and rigid belief (generalizations) held
about a member of a group

cultural filters - CORRECT ANSWERS-perceptions are filtered by our norms, attitudes,
and values

make judgements - CORRECT ANSWERS-Our judgements should be subject to a
reality check because they're shaped by what WE bring to the situation

selective perception - CORRECT ANSWERS-give more attention to the words or
actions which validate our first impressions

self-fulfilling prophecy - CORRECT ANSWERS-act towards others according to the way
we expect them to respond and in doing so, we slant what we say and do in such a way
that the results turn out to be exactly what we expected

Ethnocentrism - CORRECT ANSWERS-we regard ourselves and our culture, customs,
and religion as superior to others

hierarchy - CORRECT ANSWERS-all humans have five types of needs and the levels
are progressive. These needs motivate behavior. The more an inmate's needs are met,
the more stable their behavior is

Low Order needs - CORRECT ANSWERS-Most basic and important needs - No effort
by inmate required
-physical
-security

High Order needs - CORRECT ANSWERS-Not as dire but still very important - requires
inmate effort
-Social
-Esteem
-Self-Actualization

Power - CORRECT ANSWERS-Ability to cause an event to happen

authority - CORRECT ANSWERS-power to command, determine, influence, or judge

Positional Authority - CORRECT ANSWERS-Your position (job title)

Inner Authority - CORRECT ANSWERS-reputation, confidence, how well you know
policy, professionalism
-appearance
-knowledge
-consistency
-pride