PHAR 662 Exam 1: Communicating Effectively in
the Workplace Practice Questions correctly
answered
1. to passnew restrictions on
A memo regarding
the memo failed to
employee use of social media while at work
explain the rationale
went out yesterday and employees within behind the decision
your manufacturing firm are out- raged.
Which factors may be responsible for this reac-
tion?
A. The memo was authored by the CEO.
B. The memo failed to explain the rationale
behind the decision.
C.The CEO is known to have both a Facebook
account.
D. National trends show that the average age of
social media users is increasing. considered how board
members might react
2. As Shane composed a memo to the hospital to
board to express his concerns about the
impact of budget
reductions on patient safety, he knew that he would be the
information
effective only if the memo did which of the following?
A. Used formal and technical language that
signaled Shane's professionalism
B. Considered how board members might react
to the information
C. Was written only to the chair of the board
D. Contained the names of patients whose
care had been compromised by medication
errors
3. Gender and cultural differences are most likely B. honesty in
to in- fluence . the
A. work performance workplace
1/
11
, PHAR 662 Exam 1: Communicating Effectively in
the Workplace Practice Questions correctly
answered
C. directnessto
in pass
verbal communication directness in verbal
D. reactions to hallway conversations com- munication
2/
11
the Workplace Practice Questions correctly
answered
1. to passnew restrictions on
A memo regarding
the memo failed to
employee use of social media while at work
explain the rationale
went out yesterday and employees within behind the decision
your manufacturing firm are out- raged.
Which factors may be responsible for this reac-
tion?
A. The memo was authored by the CEO.
B. The memo failed to explain the rationale
behind the decision.
C.The CEO is known to have both a Facebook
account.
D. National trends show that the average age of
social media users is increasing. considered how board
members might react
2. As Shane composed a memo to the hospital to
board to express his concerns about the
impact of budget
reductions on patient safety, he knew that he would be the
information
effective only if the memo did which of the following?
A. Used formal and technical language that
signaled Shane's professionalism
B. Considered how board members might react
to the information
C. Was written only to the chair of the board
D. Contained the names of patients whose
care had been compromised by medication
errors
3. Gender and cultural differences are most likely B. honesty in
to in- fluence . the
A. work performance workplace
1/
11
, PHAR 662 Exam 1: Communicating Effectively in
the Workplace Practice Questions correctly
answered
C. directnessto
in pass
verbal communication directness in verbal
D. reactions to hallway conversations com- munication
2/
11
