WITH SOLUTIONS GRADED A+
✔✔What categories does the Mentor App measure? - ✔✔acceleration, braking,
cornering, reversing, idling, distraction
✔✔Why is grounding important? - ✔✔for safety
✔✔How does a vehicle get ungrounded? - ✔✔After it is repaired, it is virtually
ungrounded by a leader of the OTR team
✔✔What is measured by FICO? (abcds) - ✔✔acceleration, braking, cornering,
distractions, speeding
✔✔What is not measured by FICO? (but tracked regardless) - ✔✔seatbelts, reversing
✔✔What is receiving (RTS)? - ✔✔the process of physically and virtually accounting for
all packages that were dispatched but not delivered
✔✔Two types of scrubs that have to be completed by RTS managers? - ✔✔pre sort and
post RTS
✔✔What are two types of packages that are handled by reverse logistics? -
✔✔Customer returns/abandoned packages
✔✔ What are the differences between engagement and managmeent actions? -
✔✔Engagement is more emotional, management is more logic based.
✔✔What is the purpose of the DSP roundtable and how often should they occur? -
✔✔To keep DSP informed about company changes; should occur biweekly
✔✔What contents should be apart of a Stand-up meeting? - ✔✔-safety tip
-success story
-standard work tip
-quality tip
-volume plan for the day
-high level productivity results from previous day
-site announcements
-safety stretches