Mgmt 351 test 1 Exam 2025

Shirene is very determined to be an effective manager. In order to do so, she must help her organization set appropriate ______ and do whatever is ______ required to achieve them. - Correct Ans-goals; ethically Explanation Effective managers, such as Shirene hopes to be, help their workers and their organizations set appropriate goals and then do whatever is ethically required to attain these goals. Anything that steers the organization away from achieving these objectives contributes to its overall ineffectiveness and hurts performance and profitability. Simone is currently a lower-level manager trying to get promoted to become a middle-manager. She has worked hard and successfully developed her _______ skills, which are important at the lower level, and now she must work on her ______ skills to qualify for a higher-level position. - Correct Ans-technical; interpersonal Explanation Effective managers, such as Shirene hopes to be, help their workers and their organizations set appropriate goals and then do whatever is ethically required to attain these goals. Anything that steers the organization away from achieving these objectives contributes to its overall ineffectiveness and hurts performance and profitability. Viktor decides that his path to becoming a manager is going to be based only on experience. In making this choice, Viktor is deciding to take a path to becoming a manager that is ______ taking a path that is based on education. - Correct Ans-slower than Explanation An experience-only path takes a tremendous amount of effort, natural ability, and dedication just to get an opportunity. In addition, people who focus only on experience do not get promoted as fast as managers who have been educationally trained. Therefore, Viktor is choosing to take a slower path. Technical skills refer to the manager's level of ability to - Correct Ans-perform subordinates' duties. Explanation Technical skills refer to the level of ability and proficiency that a manager can perform a subordinate's duties. Krishna is hired by a local radio station group to represent them at county fairs and charity events. In this role, Krishna will most clearly be serving as a ______ for the radio station. - Correct Ans-spokesperson Explanation A spokesperson is the one who communicates on behalf of the organization at meetings, functions, or events. In this case, Krishna is a spokesperson for the radio station. Julian is currently a manager in the research and development division for Chalkdust, Inc. He wants to take on extra responsibilities such as taking more innovative risks and helping to create a vision for his department. If Julian pursues these ambitions, he would be labeled as a(n) ________ within the company. - Correct Ans-leader Explanation Not every person who becomes a manager is automatically considered a leader. Leadership requires additional effort on the part of individuals (both managers and nonmanagers) to go the extra mile when it comes to moving the organization forward. Some responsibilities assumed by leaders include those that Julian is hoping to take on: taking risks and creating a vision. Craig works for Motorola and is given the job of finding out what the other major phone companies are planning to roll out in the next 12 months. In this role, Craig will most clearly be serving as a _______ for his company. - Correct Ans-monitor Explanation A monitor is always on top of current situations through material gathered from various sources. By obtaining information from different outlets, this person manages to stay "in the loop." In this case, Craig is staying in the loop on what the competition is working on. Autumn, a local celebrity, is asked to emcee the upcoming telethon that a local non-profit organization is hosting. In this role, Autumn will most clearly be serving as a(n) - Correct Ans-figurehead. Explanation The figurehead role is filled by someone who serves as the symbolic head of the organization. The visible person "out front" that everyone knows represents the company. If a company is accomplishing all its goals without any regard for cost, it is - Correct Ans-effective but not efficient. Explanation Maximizing the value of resources to produce a given output is the definition of efficiency. Any activity that wastes time, money, or other organizational resources contributes to the overall inefficiency of the organization and hurts overall performance and profitability. Natasha is 16 years old and hopes to someday become a manager. Which of the following approaches is best for her to try and accomplish in order to move up the career ladder most effectively? An approach that - Correct Ans-focuses on both education and experience. Explanation You are expected to gain managerial expertise through both education and experience. Once this is done, you can quickly climb the career ladder if you are able to demonstrate your value to the organization. From this perspective, then, Natasha should try and get both education and experience. Organizational performance can be measured by how well an organization achieves its ______ while efficiently maximizing its _______. - Correct Ans-goals; resources Explanation Organizational performance can be measured in many ways, but most measurements focus on the organization correctly setting and attaining its goals while maximizing the use of its resources. An organization's overall performance depends on management's ability to utilize resources in both an effective and efficient manner. Resources in an organization are - Correct Ans-"possessions" that are utilized to gain a competitive advantage over others in the same industry. Explanation An organization's "full complement of resources" is both wide and varied. Some of these are tangible, such as financial resources (money) or physical plants and facilities (buildings and machinery), while other resources are intangible, such as human resources (people) or brand awareness (reputation). Derrick decides to work in the more traditional industry of banking after his stock market broker startup company collapses. He is hired by a bank to find new possible revenue streams. In this role, Derrick will most clearly be serving as a(n) _______ for the bank. - Correct Ans-entrepreneur Explanation An entrepreneur is the individual who is constantly seeking out new opportunities to provide viable revenue streams for the organization. The entrepreneur also champions innovation, change, and development. In this case, as in his previous startup, Derrick will serve as an entrepreneur. Upper-level managers are responsible for ______ decisions regarding the direction and purpose of the organization. - Correct Ans-long-term Explanation The primary function of the upper-level management team is to develop the mission, vision, and strategy for the entire organization by considering challenges and opportunities in the current business environment. Simply put, upper-level managers make long-term decisions regarding the direction and purpose of the organization. Managers at the ______ level set the policies, while managers at the _______ level coordinate activities based on those policies and find out about the policies as they are implemented by _____-level managers. - Correct Ans-upper; lower; middle Explanation At the upper level of management, managers develop the overall mission, vision, and strategy for the organization. Middle-level managers implement the policies put forth by upper-level managers. Lower-level managers supervise and coordinate the activities of workers and may work directly with customers.