TEEX TELECOMMUNICATOR
TEST/TELECOMMUNICATOR CLASS
QUIZZES/TEST WITH COMPLETE
SOLUTIONS
An employer being legally responsible for the actions of an employee, is an example of
________________________.
Select one:
a. Liability
b. Tort
c. Damages
d. Vicarious liability - ANSWER-Vicarious liability
The telecommunicator will be able to define ________________________ and
________________________ associated with radio technology.
Select one:
a. Terms, concepts
b. Lengths, widths
c. Wiring, switches
d. Call letters, signs - ANSWER-Terms, concepts
The two types of 9-1-1 systems are Basic and ________________________.
Select one:
a. Platinum
b. General
c. Enhanced
d. Advanced - ANSWER-Enhanced
Being knowledgeable about FCC requirements includes knowing the
________________________.
Select one:
a. Radio frequencies for department/call centers
b. Call letters for all radio stations west of the Mississippi
c. Manufacturer of all radio equipment
d. Expiration date on the radio equipment warranties - ANSWER-Radio frequencies for
department/call centers
There are two types of causation; cause in fact and ________________________.
Select one:
a. Cause in opinion
b. Cause in action
,c. Cause in tort
d. Cause in damages - ANSWER-Cause in action
_____________________ is failure to do what a reasonable person would do' or
exercise the level of care required by law.
Select one:
a. Tort
b. Public Duty Doctrine
c. Negligence
d. Liability - ANSWER-Negligence
Discipline dealing with what is good and bad. A moral duty and obligation. A set of rules
and standards that govern individual conduct. - ANSWER-Ethics
An occupation which one ______ to be skilled in. A vocation or occupation requiring
advanced training. - ANSWER-Profession
As a public servant, you are not expected to abide by standards of conduct and
regulations established by the Texas Legislature, the federal government, local
ordinances, and departmental policy. True/False - ANSWER-False
What is a trust to be used only to advance public interests, not personal gain? -
ANSWER-Public Interest
Decisions made on the merits, free of partiality or prejudice and unimpeded by personal
bias. - ANSWER-Objective Judgment
Government is to be conducted openly, efficiently, suitably and honorably so the public
can make informed judgments and hold public officials ____________. - ANSWER-
Accountability
Honor and respect _________ principles; observe letter and spirit laws. - ANSWER-
Democracy
It is not necessary to be familiar with your jurisdiction's geography.True/False -
ANSWER-False
Callers will know where they are everytime they call dispatch. True/False - ANSWER-
False
If you're not sure something is confidential you should refer to your __________ or your
_________________. - ANSWER-Policies, Procedures
There are Federal laws encompassing TCIC/NCIC confidentiality. True/False -
ANSWER-True
, It is not acceptable to check people on TCIC/NCIC for personal reasons but it is ok to
check them through agency databases. True/False - ANSWER-False
If an officer requests a copy of a 9-1-1 call they should be referred to a dispatch
supervisor. True/False - ANSWER-True
Social media pages are private and you do not have to give your agency access to
them. True/False - ANSWER-False
A feature corresponding to automatic number identification by which the number
provided by the automatic number identification feature is matched with the address or
location of the telephone from which the call is made and is presented to the public
safety answering point along with the number in a computerized 9-1-1 system. -
ANSWER-ALI (automatic location identification)
The feature provided with computerized 9-1-1 service by which 9-1-1 calls are
automatically routed to the answering point serving the place from which the call
originates. - ANSWER-Selective routing
A feature that enables a service supplier to identify the telephone # of a caller and that
operates by forwarding the caller's telephone # to the public safety answering point,
where the data is recieved by equipment that translates it into a visual display. -
ANSWER-ANI (automatic number identification)
A telecommunications service through which the user of a public telephone system has
the ability to reach a public safety answering point by dialing the digits 911. A system of
processing emergency 911 calls. - ANSWER-911 service
A dispatcher or other communication specialist appointed under or governed by the
provisions of the occupation code 1701.45. The first-first responder. - ANSWER-
Telecommunicator
Occurence of imminent threat of damage, injury or loss of life or property resulting from
an extraordinary natural or man-made cause. ______ demand immediate reaction. -
ANSWER-Emergency
A process by which information is exchanged between individuals through a common
system of symbols, signs, or behavior. - ANSWER-Communication
Roles of a Telecommunicator are; 911 call taker, fire dispatcher, police dispatcher, ems
dispatcher. True/False - ANSWER-True
3 entities the telecommunicator has a working relationship with: - ANSWER-The public,
responders, other agencies
TEST/TELECOMMUNICATOR CLASS
QUIZZES/TEST WITH COMPLETE
SOLUTIONS
An employer being legally responsible for the actions of an employee, is an example of
________________________.
Select one:
a. Liability
b. Tort
c. Damages
d. Vicarious liability - ANSWER-Vicarious liability
The telecommunicator will be able to define ________________________ and
________________________ associated with radio technology.
Select one:
a. Terms, concepts
b. Lengths, widths
c. Wiring, switches
d. Call letters, signs - ANSWER-Terms, concepts
The two types of 9-1-1 systems are Basic and ________________________.
Select one:
a. Platinum
b. General
c. Enhanced
d. Advanced - ANSWER-Enhanced
Being knowledgeable about FCC requirements includes knowing the
________________________.
Select one:
a. Radio frequencies for department/call centers
b. Call letters for all radio stations west of the Mississippi
c. Manufacturer of all radio equipment
d. Expiration date on the radio equipment warranties - ANSWER-Radio frequencies for
department/call centers
There are two types of causation; cause in fact and ________________________.
Select one:
a. Cause in opinion
b. Cause in action
,c. Cause in tort
d. Cause in damages - ANSWER-Cause in action
_____________________ is failure to do what a reasonable person would do' or
exercise the level of care required by law.
Select one:
a. Tort
b. Public Duty Doctrine
c. Negligence
d. Liability - ANSWER-Negligence
Discipline dealing with what is good and bad. A moral duty and obligation. A set of rules
and standards that govern individual conduct. - ANSWER-Ethics
An occupation which one ______ to be skilled in. A vocation or occupation requiring
advanced training. - ANSWER-Profession
As a public servant, you are not expected to abide by standards of conduct and
regulations established by the Texas Legislature, the federal government, local
ordinances, and departmental policy. True/False - ANSWER-False
What is a trust to be used only to advance public interests, not personal gain? -
ANSWER-Public Interest
Decisions made on the merits, free of partiality or prejudice and unimpeded by personal
bias. - ANSWER-Objective Judgment
Government is to be conducted openly, efficiently, suitably and honorably so the public
can make informed judgments and hold public officials ____________. - ANSWER-
Accountability
Honor and respect _________ principles; observe letter and spirit laws. - ANSWER-
Democracy
It is not necessary to be familiar with your jurisdiction's geography.True/False -
ANSWER-False
Callers will know where they are everytime they call dispatch. True/False - ANSWER-
False
If you're not sure something is confidential you should refer to your __________ or your
_________________. - ANSWER-Policies, Procedures
There are Federal laws encompassing TCIC/NCIC confidentiality. True/False -
ANSWER-True
, It is not acceptable to check people on TCIC/NCIC for personal reasons but it is ok to
check them through agency databases. True/False - ANSWER-False
If an officer requests a copy of a 9-1-1 call they should be referred to a dispatch
supervisor. True/False - ANSWER-True
Social media pages are private and you do not have to give your agency access to
them. True/False - ANSWER-False
A feature corresponding to automatic number identification by which the number
provided by the automatic number identification feature is matched with the address or
location of the telephone from which the call is made and is presented to the public
safety answering point along with the number in a computerized 9-1-1 system. -
ANSWER-ALI (automatic location identification)
The feature provided with computerized 9-1-1 service by which 9-1-1 calls are
automatically routed to the answering point serving the place from which the call
originates. - ANSWER-Selective routing
A feature that enables a service supplier to identify the telephone # of a caller and that
operates by forwarding the caller's telephone # to the public safety answering point,
where the data is recieved by equipment that translates it into a visual display. -
ANSWER-ANI (automatic number identification)
A telecommunications service through which the user of a public telephone system has
the ability to reach a public safety answering point by dialing the digits 911. A system of
processing emergency 911 calls. - ANSWER-911 service
A dispatcher or other communication specialist appointed under or governed by the
provisions of the occupation code 1701.45. The first-first responder. - ANSWER-
Telecommunicator
Occurence of imminent threat of damage, injury or loss of life or property resulting from
an extraordinary natural or man-made cause. ______ demand immediate reaction. -
ANSWER-Emergency
A process by which information is exchanged between individuals through a common
system of symbols, signs, or behavior. - ANSWER-Communication
Roles of a Telecommunicator are; 911 call taker, fire dispatcher, police dispatcher, ems
dispatcher. True/False - ANSWER-True
3 entities the telecommunicator has a working relationship with: - ANSWER-The public,
responders, other agencies
