Midterm Exam - Crowd & Alcohol
Management Questions Fully Solved.
Crowd Management - Answer An organizational strategy designed to assist facility or event
administrators in providing a safe and enjoyable environment for their guests by implementing
the facility or event's policies and procedures.
-A practice in assistance and management, NOT control!
Factors influencing crowds - Answer -Type of seating
-Facility size
-Crowd size
-Time of day
-Climate
-Alcohol
-Age and gender
-Type of event
duty of care (Why is Crowd Management necessary?) - Answer Crowd management is part of
the__managers owe their patrons to protect them from unreasonable risk of harm from other
individuals.
-Compression Wave
-Stampede
-Crush
Joseph Moening et al. v The University of Toledo - Answer -Courts ruled in favor of Toledo
-Announcement made to not enter field
-Student entered field by means not provided by stadium (not an invited guest)
-Student took on a primary assumption of risk
Duties of a Crowd Manager - Answer -Coordinate the events and facilities
-Understand and comprehend facility risk management plans
-Assess crowd for potential problems
, -Assess potential problem guests
-Emphasize appropriate reaction to problem guests
-Resolve credential/ticketing/seating problems
Bill Graham and Barry Fey (The Evolution of Crowd Management) - Answer -Concert
promoters in 1960s
-Found the use of Police was a hindrance to crowd control
-Stated the use of Peer-group personnel (Same age, physical appearance, cultural background as
concert goers)
Contemporary Services Corporation (CSC) - Answer -30 Super Bowls
-10 Olympic Games
-4 Presidential Inaugurations
-3 Papal Visits
-2 FIFA World Cups
Crowd Management Plan - Answer 1.Train qualified and knowledgeable staff
2.Implement an emergency or evacuation plan
3.Establish procedures regarding the ejection of disruptive, unruly, or intoxicated patrons
4.Set up an effective communication network
5.Utilize appropriate signage
6.Implement and evaluate the plan
Crowd Management Plan:Train qualified and knowledgeable staff - Answer Searchers
-Metal detectors (Boise State first to use at collegiate level in 2014 as a cost of $205,000)
-Magnetometer
Ticket Takers
-Identify counterfeit tickets
-Control gate
Ushers
Management Questions Fully Solved.
Crowd Management - Answer An organizational strategy designed to assist facility or event
administrators in providing a safe and enjoyable environment for their guests by implementing
the facility or event's policies and procedures.
-A practice in assistance and management, NOT control!
Factors influencing crowds - Answer -Type of seating
-Facility size
-Crowd size
-Time of day
-Climate
-Alcohol
-Age and gender
-Type of event
duty of care (Why is Crowd Management necessary?) - Answer Crowd management is part of
the__managers owe their patrons to protect them from unreasonable risk of harm from other
individuals.
-Compression Wave
-Stampede
-Crush
Joseph Moening et al. v The University of Toledo - Answer -Courts ruled in favor of Toledo
-Announcement made to not enter field
-Student entered field by means not provided by stadium (not an invited guest)
-Student took on a primary assumption of risk
Duties of a Crowd Manager - Answer -Coordinate the events and facilities
-Understand and comprehend facility risk management plans
-Assess crowd for potential problems
, -Assess potential problem guests
-Emphasize appropriate reaction to problem guests
-Resolve credential/ticketing/seating problems
Bill Graham and Barry Fey (The Evolution of Crowd Management) - Answer -Concert
promoters in 1960s
-Found the use of Police was a hindrance to crowd control
-Stated the use of Peer-group personnel (Same age, physical appearance, cultural background as
concert goers)
Contemporary Services Corporation (CSC) - Answer -30 Super Bowls
-10 Olympic Games
-4 Presidential Inaugurations
-3 Papal Visits
-2 FIFA World Cups
Crowd Management Plan - Answer 1.Train qualified and knowledgeable staff
2.Implement an emergency or evacuation plan
3.Establish procedures regarding the ejection of disruptive, unruly, or intoxicated patrons
4.Set up an effective communication network
5.Utilize appropriate signage
6.Implement and evaluate the plan
Crowd Management Plan:Train qualified and knowledgeable staff - Answer Searchers
-Metal detectors (Boise State first to use at collegiate level in 2014 as a cost of $205,000)
-Magnetometer
Ticket Takers
-Identify counterfeit tickets
-Control gate
Ushers
