CA ADJUSTERS LICENSE PSI QUESTIONS
WITH CORRECT ANSWERS 2025
OtherQstructuresQareQexcludedQfromQcoverageQunderQtheQHO-3QwhenQtheyQare:
SmallerQthanQ100QsquareQfeetQorQlargerQthanQ1,000QsquareQfeetQ
SmallerQthanQ100QsquareQfeetQorQlargerQthanQ500QsquareQfeetQ
UsedQforQstorageQpurposesQ
UsedQforQbusinessQpurposesQ-QCORRECTQANSWERQ-UsedQforQbusinessQpurposesQisQcorrect.
EXPLANATION:
WhenQtheQotherQstructuresQareQusedQforQbusinessQpurposesQtheyQareQnotQcoveredQunderQtheQho
meownerQform.QThisQstructureQandQitsQcontentsQcouldQbeQcoveredQunderQaQcommercialQproperty
Qpolicy.QAnQexceptionQwouldQbeQaQdetachedQstructureQusedQtoQstoreQbusinessQpropertyQofQaQnon-
flammable,Qnon-gaseousQnature.
AnQinsuranceQcompanyQmustQgiveQhowQmanyQdaysQnoticeQofQcancellationQforQaQvacancyQofQmoreQ
thanQ60Qdays,QwhenQtheQgovernmentQhasQorderedQdemolition,QorQwhenQfixedQitemsQareQbeingQre
movedQandQnotQreplaced?
5Q
21Q
10Q
30Q-QCORRECTQANSWERQ-5QisQcorrect.
EXPLANATION:
TheQcancellationQchangesQendorsementQisQtheQ"mandatoryQendorsement"QreferredQtoQinQtheQqu
estion.QInQCalifornia,QtheQendorsementQmustQbeQincludedQinQeveryQcommercialQpropertyQpolicy.QI
tQallowsQcancellationQbyQtheQinsurerQwithQ5Qdays'QnoticeQforQseveralQreasons:QvacancyQorQunoccu
pancyQforQ60QorQmoreQdays;QdamagesQfromQaQpriorQcoveredQlossQhaven'tQbeenQstarted;QtheQgover
nmentQhasQorderedQdemolitionQorQtoQvacate;QfixedQitemsQareQbeingQremovedQandQnotQreplaced;Q
,and,QutilitiesQareQshutQoffQforQ30QorQmoreQdays,QorQpropertyQtaxesQareQmoreQthanQoneQyearQpastQd
ue.
UponQrequestQmadeQbyQtheQconsumer,QaQpersonQwhoQprocuresQanQinvestigativeQconsumerQrepor
tQonQtheQconsumerQmustQmakeQaQcompleteQandQaccurateQdisclosureQtoQtheQconsumerQofQtheQnat
ureQofQtheQreportQandQinvestigationQwithin:
InQwritingQandQmailedQtoQtheQconsumerQwithinQ30QdaysQofQtheQrequest.Q
InQwritingQandQmailedQtoQtheQconsumerQwithinQ15QdaysQofQtheQrequest.Q
InQwritingQandQmailedQtoQtheQconsumerQwithinQ10QdaysQofQtheQrequest.Q
InQwritingQandQmailedQtoQtheQconsumerQwithinQ5QdaysQofQtheQrequest.Q-QCORRECTQANSWERQ-
InQwritingQandQmailedQtoQtheQconsumerQwithinQ5QdaysQofQtheQrequest..
EXPLANATION:
ThisQdisclosureQmustQbeQmadeQinQwritingQandQmailedQorQotherwiseQdeliveredQtoQtheQconsumerQn
oQlaterQthanQfiveQdaysQafterQtheQdateQonQwhichQtheQrequestQforQtheQdisclosureQwasQreceivedQfrom
QtheQconsumer.
TheQinsuredQhasQprimaryQbodilyQinjuryQandQpropertyQdamageQliabilityQcoverageQwithQaQ$100,000Q
limit,QandQaQ$1QmillionQumbrellaQliabilityQpolicyQwithQaQ$5,000Qself-
insuredQretentionQlimit.QInQwhichQoneQofQtheQfollowingQsituationsQwouldQtheQinsured'sQumbrellaQl
iabilityQpolicyQtypicallyQnotQprovideQdefenseQcoverage?
AnswerQChoices:QSelectQtheQCorrectQAnswer
FiveQpeopleQsuedQtheQinsuredQforQpropertyQdamageQarisingQoutQofQoneQoccurrence.QOneQofQtheQc
asesQwasQsettledQoutQofQcourtQforQ$100,000.Q
TheQinsuredQwasQsuedQforQ$150,000QinQpersonalQinjuryQdamages.Q
TheQinsuredQwasQsuedQforQ$10,000QinQbodilyQinjuryQdamages.Q
TheQumbrellaQliabilityQpolicyQwouldQprovideQaQdefenseQinQallQthreeQcases.Q-QCORRECTQANSWERQ-
TheQcorrectQanswerQis:QTheQinsuredQwasQsuedQforQ$10,000QinQbodilyQinjuryQdamages.Q
,EXPLANATION:
TheQclaimQwouldQfallQunderQtheQunderlyingQcoverageQandQnotQtheQumbrellaQbecauseQtheQunderly
ingQcoverageQhasQsufficientQlimitsQinQplace.
QuestionQ5QofQ100
TheQBAPQliabilityQexclusionQpertainingQtoQpollutionQremovesQcoverageQforQeachQofQtheQfollowing,Q
except:
AnswerQChoices:QSelectQtheQCorrectQAnswer
TheQcostQofQgovernmentallyQorderedQclean-upQofQpollutants.Q
TheQescapeQofQpollutantsQwhileQbeingQtransportedQbyQaQcoveredQauto.Q
TheQescapeQofQpollutantsQcausedQbyQdamageQtoQtheQpropertyQcontainingQthemQwhenQtheQdamag
eQresultsQfromQtheQuseQofQaQcoveredQauto.Q
TheQescapeQofQpollutantsQbeforeQtheyQareQacceptedQbyQtheQinsuredQforQmovementQontoQaQcovere
dQauto.Q-QCORRECTQANSWERQ-
TheQescapeQofQpollutantsQcausedQbyQdamageQtoQtheQpropertyQcontainingQthemQwhenQtheQdamag
eQresultsQfromQtheQuseQofQaQcoveredQauto.QisQcorrect.
EXPLANATION:
IfQtheQinsured'sQvehicleQcausesQanQaccidentQwithQanotherQvehicleQorQotherQpropertyQ(ownedQbyQa
QthirdQparty)QcontainingQtheQpollutants,QtheQlossQisQcovered.
WhichQofQtheQfollowingQwouldQnotQbeQcoveredQunderQtheQspecifiedQcauseQofQlossQphysicalQdamag
eQcoverageQunderQtheQcommercialQautoQform?
GlassQbreakageQ
FireQ
LightningQ
FloodQ-QCORRECTQANSWERQ-TheQcorrectQanswerQis:QGlassQbreakage.
, EXPLANATION:
TheQspecifiedQcauseQofQlossQformQcoversQtheQfollowingQperils:Qfire,Qlighting,Qexplosion,Qtheft,Qwin
dstorm,Qhail,Qearthquake,Qflood,QvandalismQorQmischief,QtransportationQbyQaQconveyance.QTheQco
verageQdoesQnotQincludeQglassQbreakage,QhittingQaQbirdQorQanimalQnorQfallingQobjectsQorQmissiles.
AllQofQtheQfollowingQeventsQareQconsideredQactsQofQterrorism,QEXCEPT:
ActsQofQriotQandQcivilQcommotion.Q
ActsQconsideredQdangerousQtoQhumanQlife,QpropertyQorQinfrastructure.Q
ActsQresultingQinQdamageQwithinQorQoutsideQtheQUnitedQStates.Q
ActsQatQtheQpremisesQofQanyQUnitedQStatesQmission.Q-QCORRECTQANSWERQ-
TheQcorrectQanswerQis:QActsQofQriotQandQcivilQcommotion.Q.
EXPLANATION:
ActsQofQriotQandQcivilQcommotionQareQnotQcoveredQbyQtheQAct.QTheseQareQperilsQthatQareQcoveredQ
byQpropertyQinsuranceQpolicies.
AQcompanyQorQstaffQadjusterQrepresentsQtheQinterestsQof:
TheQinsurer.Q
TheQinsured.Q
TheQclaimant.Q
TheQpublic.Q-QCORRECTQANSWERQ-TheQinsurer.QisQcorrect.
EXPLANATION:
CompanyQorQstaffQadjustersQareQindividualsQemployedQbyQaQpropertyQandQcasualtyQinsuranceQcom
panyQtoQsettleQonQitsQbehalfQclaimsQbroughtQbyQinsureds.QTheyQworkQdirectlyQforQtheQinsuranceQco
mpanyQasQyear-
roundQsalariedQemployees.QStaffQadjustersQevaluateQtheQmeritsQofQeachQclaimQandQmakeQrecomm
endationsQtoQtheQinsuranceQcompany.
WITH CORRECT ANSWERS 2025
OtherQstructuresQareQexcludedQfromQcoverageQunderQtheQHO-3QwhenQtheyQare:
SmallerQthanQ100QsquareQfeetQorQlargerQthanQ1,000QsquareQfeetQ
SmallerQthanQ100QsquareQfeetQorQlargerQthanQ500QsquareQfeetQ
UsedQforQstorageQpurposesQ
UsedQforQbusinessQpurposesQ-QCORRECTQANSWERQ-UsedQforQbusinessQpurposesQisQcorrect.
EXPLANATION:
WhenQtheQotherQstructuresQareQusedQforQbusinessQpurposesQtheyQareQnotQcoveredQunderQtheQho
meownerQform.QThisQstructureQandQitsQcontentsQcouldQbeQcoveredQunderQaQcommercialQproperty
Qpolicy.QAnQexceptionQwouldQbeQaQdetachedQstructureQusedQtoQstoreQbusinessQpropertyQofQaQnon-
flammable,Qnon-gaseousQnature.
AnQinsuranceQcompanyQmustQgiveQhowQmanyQdaysQnoticeQofQcancellationQforQaQvacancyQofQmoreQ
thanQ60Qdays,QwhenQtheQgovernmentQhasQorderedQdemolition,QorQwhenQfixedQitemsQareQbeingQre
movedQandQnotQreplaced?
5Q
21Q
10Q
30Q-QCORRECTQANSWERQ-5QisQcorrect.
EXPLANATION:
TheQcancellationQchangesQendorsementQisQtheQ"mandatoryQendorsement"QreferredQtoQinQtheQqu
estion.QInQCalifornia,QtheQendorsementQmustQbeQincludedQinQeveryQcommercialQpropertyQpolicy.QI
tQallowsQcancellationQbyQtheQinsurerQwithQ5Qdays'QnoticeQforQseveralQreasons:QvacancyQorQunoccu
pancyQforQ60QorQmoreQdays;QdamagesQfromQaQpriorQcoveredQlossQhaven'tQbeenQstarted;QtheQgover
nmentQhasQorderedQdemolitionQorQtoQvacate;QfixedQitemsQareQbeingQremovedQandQnotQreplaced;Q
,and,QutilitiesQareQshutQoffQforQ30QorQmoreQdays,QorQpropertyQtaxesQareQmoreQthanQoneQyearQpastQd
ue.
UponQrequestQmadeQbyQtheQconsumer,QaQpersonQwhoQprocuresQanQinvestigativeQconsumerQrepor
tQonQtheQconsumerQmustQmakeQaQcompleteQandQaccurateQdisclosureQtoQtheQconsumerQofQtheQnat
ureQofQtheQreportQandQinvestigationQwithin:
InQwritingQandQmailedQtoQtheQconsumerQwithinQ30QdaysQofQtheQrequest.Q
InQwritingQandQmailedQtoQtheQconsumerQwithinQ15QdaysQofQtheQrequest.Q
InQwritingQandQmailedQtoQtheQconsumerQwithinQ10QdaysQofQtheQrequest.Q
InQwritingQandQmailedQtoQtheQconsumerQwithinQ5QdaysQofQtheQrequest.Q-QCORRECTQANSWERQ-
InQwritingQandQmailedQtoQtheQconsumerQwithinQ5QdaysQofQtheQrequest..
EXPLANATION:
ThisQdisclosureQmustQbeQmadeQinQwritingQandQmailedQorQotherwiseQdeliveredQtoQtheQconsumerQn
oQlaterQthanQfiveQdaysQafterQtheQdateQonQwhichQtheQrequestQforQtheQdisclosureQwasQreceivedQfrom
QtheQconsumer.
TheQinsuredQhasQprimaryQbodilyQinjuryQandQpropertyQdamageQliabilityQcoverageQwithQaQ$100,000Q
limit,QandQaQ$1QmillionQumbrellaQliabilityQpolicyQwithQaQ$5,000Qself-
insuredQretentionQlimit.QInQwhichQoneQofQtheQfollowingQsituationsQwouldQtheQinsured'sQumbrellaQl
iabilityQpolicyQtypicallyQnotQprovideQdefenseQcoverage?
AnswerQChoices:QSelectQtheQCorrectQAnswer
FiveQpeopleQsuedQtheQinsuredQforQpropertyQdamageQarisingQoutQofQoneQoccurrence.QOneQofQtheQc
asesQwasQsettledQoutQofQcourtQforQ$100,000.Q
TheQinsuredQwasQsuedQforQ$150,000QinQpersonalQinjuryQdamages.Q
TheQinsuredQwasQsuedQforQ$10,000QinQbodilyQinjuryQdamages.Q
TheQumbrellaQliabilityQpolicyQwouldQprovideQaQdefenseQinQallQthreeQcases.Q-QCORRECTQANSWERQ-
TheQcorrectQanswerQis:QTheQinsuredQwasQsuedQforQ$10,000QinQbodilyQinjuryQdamages.Q
,EXPLANATION:
TheQclaimQwouldQfallQunderQtheQunderlyingQcoverageQandQnotQtheQumbrellaQbecauseQtheQunderly
ingQcoverageQhasQsufficientQlimitsQinQplace.
QuestionQ5QofQ100
TheQBAPQliabilityQexclusionQpertainingQtoQpollutionQremovesQcoverageQforQeachQofQtheQfollowing,Q
except:
AnswerQChoices:QSelectQtheQCorrectQAnswer
TheQcostQofQgovernmentallyQorderedQclean-upQofQpollutants.Q
TheQescapeQofQpollutantsQwhileQbeingQtransportedQbyQaQcoveredQauto.Q
TheQescapeQofQpollutantsQcausedQbyQdamageQtoQtheQpropertyQcontainingQthemQwhenQtheQdamag
eQresultsQfromQtheQuseQofQaQcoveredQauto.Q
TheQescapeQofQpollutantsQbeforeQtheyQareQacceptedQbyQtheQinsuredQforQmovementQontoQaQcovere
dQauto.Q-QCORRECTQANSWERQ-
TheQescapeQofQpollutantsQcausedQbyQdamageQtoQtheQpropertyQcontainingQthemQwhenQtheQdamag
eQresultsQfromQtheQuseQofQaQcoveredQauto.QisQcorrect.
EXPLANATION:
IfQtheQinsured'sQvehicleQcausesQanQaccidentQwithQanotherQvehicleQorQotherQpropertyQ(ownedQbyQa
QthirdQparty)QcontainingQtheQpollutants,QtheQlossQisQcovered.
WhichQofQtheQfollowingQwouldQnotQbeQcoveredQunderQtheQspecifiedQcauseQofQlossQphysicalQdamag
eQcoverageQunderQtheQcommercialQautoQform?
GlassQbreakageQ
FireQ
LightningQ
FloodQ-QCORRECTQANSWERQ-TheQcorrectQanswerQis:QGlassQbreakage.
, EXPLANATION:
TheQspecifiedQcauseQofQlossQformQcoversQtheQfollowingQperils:Qfire,Qlighting,Qexplosion,Qtheft,Qwin
dstorm,Qhail,Qearthquake,Qflood,QvandalismQorQmischief,QtransportationQbyQaQconveyance.QTheQco
verageQdoesQnotQincludeQglassQbreakage,QhittingQaQbirdQorQanimalQnorQfallingQobjectsQorQmissiles.
AllQofQtheQfollowingQeventsQareQconsideredQactsQofQterrorism,QEXCEPT:
ActsQofQriotQandQcivilQcommotion.Q
ActsQconsideredQdangerousQtoQhumanQlife,QpropertyQorQinfrastructure.Q
ActsQresultingQinQdamageQwithinQorQoutsideQtheQUnitedQStates.Q
ActsQatQtheQpremisesQofQanyQUnitedQStatesQmission.Q-QCORRECTQANSWERQ-
TheQcorrectQanswerQis:QActsQofQriotQandQcivilQcommotion.Q.
EXPLANATION:
ActsQofQriotQandQcivilQcommotionQareQnotQcoveredQbyQtheQAct.QTheseQareQperilsQthatQareQcoveredQ
byQpropertyQinsuranceQpolicies.
AQcompanyQorQstaffQadjusterQrepresentsQtheQinterestsQof:
TheQinsurer.Q
TheQinsured.Q
TheQclaimant.Q
TheQpublic.Q-QCORRECTQANSWERQ-TheQinsurer.QisQcorrect.
EXPLANATION:
CompanyQorQstaffQadjustersQareQindividualsQemployedQbyQaQpropertyQandQcasualtyQinsuranceQcom
panyQtoQsettleQonQitsQbehalfQclaimsQbroughtQbyQinsureds.QTheyQworkQdirectlyQforQtheQinsuranceQco
mpanyQasQyear-
roundQsalariedQemployees.QStaffQadjustersQevaluateQtheQmeritsQofQeachQclaimQandQmakeQrecomm
endationsQtoQtheQinsuranceQcompany.