WGU C715 ORGANIZATIONAL BEHAVIOR TEST
BANK EXAM REVIEW QUESTIONS AND VERIFIED
ANSWERS; 100% CORRECT; A GRADE
1) Esther Lugo has gone for an interview at an advertising firm in Manhattan and has been asked to
complete a self-report survey to help interviewers understand if she is the right candidate for the job.
From the interview, they have found that she is extroverted, empathic, scrupulous, and cooperative in
nature, which are key characteristics needed for the job. These characteristics about Lugo indicate her
________.
A) genealogy B) talent C) skill D) personality E) knowledge - ANS-D) personality
Ellen Athers works as a communication executive at a travel house. She is known to be friendly with her
colleagues and interacts with them regularly to build strong work relationships. She knows that her
rapport with her co-workers is a crucial part of her work and invests time in these relationships. In
addition, while making decisions, she is assertive and colleagues take her decisions seriously. Which of
the following personality types is Athers most likely to be characterized by according to the Myers-Briggs
Type Indicator (MBTI) classification? _______
A) introverted B) perceiving C) solitary D) brooder E) extraverted - ANS-E) extraverted
Which of the following does the heredity approach state?
A) An individual's personality is determined by the social background one is brought up in.
B) An individual's personality is determined by molecular structure of the genes.
C) An individual's personality is influenced by the economic settings he is surrounded by.
D) A person's personality traits are created by the company he keeps i.e., his friends and family.
E) A person's personality traits are largely influenced by global trends and characteristics. - ANS-B) An
individual's personality is determined by molecular structure of the genes.
___________ is as important for managers as for front-line employees and, among all Big Five Model
traits, is most consistently related to job performance.
A) Extroversion
B) Agreeableness
C) Conscientiousness
D) Emotional stability
E) Openness to experience - ANS-C) Conscientiousness
,Which of the following statements is true about people with positive core self-evaluations ?
A) They are committed to their goals and set ambitious goals.
B) They view themselves as powerless over their environment.
C) They tend to question their capabilities and capacities.
D) They lack persistence to achieve goals.
E) They tend to be disliked by superiors and co-workers. - ANS-A) They are committed to their goals and
set ambitious goals.
Which of the following is true of the baby boomer generation?
A) They give high importance to achievement and material success.
B) They rate highest in friendship and pleasure on the RVS.
C) They are more questioning and entrepreneurial than the other generations.
D) They lead lives shaped mainly by globalization.
E) They give the highest importance to flexibility and life options. - ANS-A) They give high importance to
achievement and material success
Which of the following statements is most likely to be true regarding people with proactive
personalities?
A) They react passively to situations.
B) They tend to display their true dispositions and attitudes in every situation.
C) They tend to be selfish and exploitive and believe others exist for their benefit.
D) They are more likely than others to be seen as leaders.
E) They are narcissistic in nature and require constant admiration. - ANS-D) They are more likely than
others to be seen as leaders.
Which of the following is true of values ?
A) They are void of a judgmental element
B) They are invariably fluid and flexible in nature.
C) They have content and intensity attributes.
D) They never change irrespective of external factors.
E) They are always established in a person's later years. - ANS-D) They never change irrespective of
external factors.
9. Which of the following is an instrumental value according to the Rokeach value survey?
A) economic success
B) social recognition
C) personal discipline
D) world peace
E) meaning in life - ANS-C) personal discipline
Rokeach - Desirable end-states of existence; the goals a person would like to achieve during his or her
lifetime. - ANS-terminal values
Rokeach -Preferable modes of behavior or means of achieving one's terminal values. - ANS-instrumental
values
, theory that identifies six personality types and proposes that the fit between personality type and
occupational environment determines satisfaction and turnover. - ANS-personality-job fit theory
Which of the following is an example of externally caused behavior?
A) An employee is late to work because of a punctured tire.
B) An employee postpones a meeting because he overslept.
C) An employee was fired because he violated a company policy.
D) An employee was promoted when he achieved more than the assigned objectives.
E) An employee closed a sale with an important corporate client because of his excellent negotiation
skills. - ANS-A) An employee is late to work because of a punctured tire.
According to the attribution theory, if a behavior scores ________, we tend to attribute it to external
causes.
A) low on distinctiveness
B) low on adaptability
C) low on consistency
D) high on stability
E) low on consensus - ANS-C) low on consistency
Which of the following terms refers to a situation in which a person inaccurately perceives a second
person, and the resulting expectations cause the second person to behave in ways consistent with the
original perception?
A) confirmation bias
B) attribution theory
C) self-fulfilling prophecy
D) bandwagon effect
E) contrast effect - ANS-C) self-fulfilling prophecy
Which of the following statements is true regarding the rational decision-making model?
A) It takes into consideration the limited information-processing capability of individuals.
B) It involves constructing simplified models without capturing all their complexity.
C) It deals with satisficing decisions by seeking solutions that are satisfactory and sufficient.
D) It assumes that an individual is able to identify all relevant options in an unbiased manner.
E) It is an unconscious decision-making process created from distilled experience. - ANS-D) It assumes
that an individual is able to identify all relevant options in an unbiased manner.
A process of making decisions by constructing simplified models that extract the essential features from
problems without capturing all their complexity is known as
A) bounded rationality
B) active selection
C) incremental decision making
D) optimal decision making
E) intuitive decision making - ANS-A) bounded rationality
BANK EXAM REVIEW QUESTIONS AND VERIFIED
ANSWERS; 100% CORRECT; A GRADE
1) Esther Lugo has gone for an interview at an advertising firm in Manhattan and has been asked to
complete a self-report survey to help interviewers understand if she is the right candidate for the job.
From the interview, they have found that she is extroverted, empathic, scrupulous, and cooperative in
nature, which are key characteristics needed for the job. These characteristics about Lugo indicate her
________.
A) genealogy B) talent C) skill D) personality E) knowledge - ANS-D) personality
Ellen Athers works as a communication executive at a travel house. She is known to be friendly with her
colleagues and interacts with them regularly to build strong work relationships. She knows that her
rapport with her co-workers is a crucial part of her work and invests time in these relationships. In
addition, while making decisions, she is assertive and colleagues take her decisions seriously. Which of
the following personality types is Athers most likely to be characterized by according to the Myers-Briggs
Type Indicator (MBTI) classification? _______
A) introverted B) perceiving C) solitary D) brooder E) extraverted - ANS-E) extraverted
Which of the following does the heredity approach state?
A) An individual's personality is determined by the social background one is brought up in.
B) An individual's personality is determined by molecular structure of the genes.
C) An individual's personality is influenced by the economic settings he is surrounded by.
D) A person's personality traits are created by the company he keeps i.e., his friends and family.
E) A person's personality traits are largely influenced by global trends and characteristics. - ANS-B) An
individual's personality is determined by molecular structure of the genes.
___________ is as important for managers as for front-line employees and, among all Big Five Model
traits, is most consistently related to job performance.
A) Extroversion
B) Agreeableness
C) Conscientiousness
D) Emotional stability
E) Openness to experience - ANS-C) Conscientiousness
,Which of the following statements is true about people with positive core self-evaluations ?
A) They are committed to their goals and set ambitious goals.
B) They view themselves as powerless over their environment.
C) They tend to question their capabilities and capacities.
D) They lack persistence to achieve goals.
E) They tend to be disliked by superiors and co-workers. - ANS-A) They are committed to their goals and
set ambitious goals.
Which of the following is true of the baby boomer generation?
A) They give high importance to achievement and material success.
B) They rate highest in friendship and pleasure on the RVS.
C) They are more questioning and entrepreneurial than the other generations.
D) They lead lives shaped mainly by globalization.
E) They give the highest importance to flexibility and life options. - ANS-A) They give high importance to
achievement and material success
Which of the following statements is most likely to be true regarding people with proactive
personalities?
A) They react passively to situations.
B) They tend to display their true dispositions and attitudes in every situation.
C) They tend to be selfish and exploitive and believe others exist for their benefit.
D) They are more likely than others to be seen as leaders.
E) They are narcissistic in nature and require constant admiration. - ANS-D) They are more likely than
others to be seen as leaders.
Which of the following is true of values ?
A) They are void of a judgmental element
B) They are invariably fluid and flexible in nature.
C) They have content and intensity attributes.
D) They never change irrespective of external factors.
E) They are always established in a person's later years. - ANS-D) They never change irrespective of
external factors.
9. Which of the following is an instrumental value according to the Rokeach value survey?
A) economic success
B) social recognition
C) personal discipline
D) world peace
E) meaning in life - ANS-C) personal discipline
Rokeach - Desirable end-states of existence; the goals a person would like to achieve during his or her
lifetime. - ANS-terminal values
Rokeach -Preferable modes of behavior or means of achieving one's terminal values. - ANS-instrumental
values
, theory that identifies six personality types and proposes that the fit between personality type and
occupational environment determines satisfaction and turnover. - ANS-personality-job fit theory
Which of the following is an example of externally caused behavior?
A) An employee is late to work because of a punctured tire.
B) An employee postpones a meeting because he overslept.
C) An employee was fired because he violated a company policy.
D) An employee was promoted when he achieved more than the assigned objectives.
E) An employee closed a sale with an important corporate client because of his excellent negotiation
skills. - ANS-A) An employee is late to work because of a punctured tire.
According to the attribution theory, if a behavior scores ________, we tend to attribute it to external
causes.
A) low on distinctiveness
B) low on adaptability
C) low on consistency
D) high on stability
E) low on consensus - ANS-C) low on consistency
Which of the following terms refers to a situation in which a person inaccurately perceives a second
person, and the resulting expectations cause the second person to behave in ways consistent with the
original perception?
A) confirmation bias
B) attribution theory
C) self-fulfilling prophecy
D) bandwagon effect
E) contrast effect - ANS-C) self-fulfilling prophecy
Which of the following statements is true regarding the rational decision-making model?
A) It takes into consideration the limited information-processing capability of individuals.
B) It involves constructing simplified models without capturing all their complexity.
C) It deals with satisficing decisions by seeking solutions that are satisfactory and sufficient.
D) It assumes that an individual is able to identify all relevant options in an unbiased manner.
E) It is an unconscious decision-making process created from distilled experience. - ANS-D) It assumes
that an individual is able to identify all relevant options in an unbiased manner.
A process of making decisions by constructing simplified models that extract the essential features from
problems without capturing all their complexity is known as
A) bounded rationality
B) active selection
C) incremental decision making
D) optimal decision making
E) intuitive decision making - ANS-A) bounded rationality
