PA MOTOR VEHICLE PHYSICAL
DAMAGE APPRAISER - PRACTICE
EXAM QUESTIONS &
ANSWERS(GRADED A+)
True or False: Each appraiser, while engaged in appraisal duties, must carry his/her
appraiser's license & display it to an owner of the vehicle or shop upon request: -
ANSWER true
What are the number of business days you have per Act 361 to inspect vehicle? -
ANSWER 6
How many days after an inspection should a total loss be offered to the owner? -
ANSWER 5
Aftermarket parts can only be used when? - ANSWER The parts are listed and coded in
the estimate
What is aftermarket and why is it considered aftermarket? - ANSWER "nonoriginal
equipment manufacturer (non-OEM) replacement part, either new or used, for any of
the nonmechanical parts that generally constitute the exterior of the motor vehicle,
including inner and outer panels."
a) Generic version - made by vendor for manufacturer. Vendor also makes generic
version of same part. New part - never used. A/M
What is the duty of the claimant after the loss? - ANSWER Provide a date, time and
facts of the loss
True or False: Appraisals should always be signed by the appraiser? - ANSWER True
What is betterment? - ANSWER The act or process of improving something. When a
part is used on a car that makes the car more valuable than it was prior to the loss.
Which would be an example of an additional interest to the policy? - ANSWER
Lienholder
Which is not a peril in reference to auto insurance? - ANSWER Wind/hail is not a peril
(fire, theft and collision are perils) ( Another exam has collision as the answer?)
What is a peril? - ANSWER Something that may cause injury, harm or loss. (on another
exam answer- Damage to another person, damage to another vehicle & cause of loss )
,An appraiser's license shall expire annually at midnight on this day? - ANSWER June
30
Who determines the amount of damage to the vehicle? - ANSWER Appraiser
What does an adjuster do - ANSWER "A natural person in this Commonwealth who
makes appraisals of motor vehicle physical damage."
How old do you have to be to get your PA appraiser's license - ANSWER 18 years old
If your appraiser's license is expired more than 60 days, what do you have to do -
ANSWER Re-take test
A car's quarter panel would NOT include which of the following components?
a) The cowl
b) Wheel opening, side or belt moldings
c) Side marker lamp
d) Fuel door - ANSWER a) The cowl
What component forms the rear side of the automobile?
a) Pillars
b) Quarter panels
c) Fenders
d) Quarter wheelhouses - ANSWER b) Quarter panels
The fabric or cardboard-like lining that covers the inner roof panel and roof bows is
called the
a) Vibration damper
b) Scalp molding
c) Headliner
d) Insulator pad - ANSWER c) Headliner
What component found below the rear window on the inside of the vehicle serves as a
shelf and provides internal bracing?
a) Firewall
b) Rear lower body panel
c) Rear upper body panel
d) Rear package shelf - ANSWER d) Rear package shelf
What component combines the deck lid and stationary back glass into a single
assembly that lifts up like a deck lid?
a) Sail panel
b) Tail panel
c) Hatchback
d) Fender - ANSWER c) Hatchback
, Where is the rear lower body panel located?
a) Between the deck lid and the rear bumper
b) Below the rear window on the inside of the vehicle
c) Between the deck lid and the rear window
d) Between the deck lid and the rear package shelf - ANSWER a) Between the deck lid
and the rear bumper
The bottom of the window glass fits into a component called the
a) Run channel
b) Sash channel
c) Window regulator
d) Edge guard - ANSWER b) Sash channel
Where are the rear doors mounted on four-door cars?
a) Hinge pillars
b) Center pillars
c) Door pillars
d) Quarter panels - ANSWER b) Center pillars
The sides of the window glass travel in components called
a) Run channel
b) Edge guards
c) Window regulators
d) Sash channels - ANSWER a) Run channel
Slots, holes, dimples and other dents are built into unibody panels to protect the vehicle
from the energy of a collision. These areas are called
a) Unirails
b) Crush zones
c) Torque boxes
d) Energy absorbers - ANSWER b) Crush zones
Which one of the following components is NOT part of a unibody structure?
a) Strut towers
b) Unirails
c) Frame
d) Radiator support - ANSWER c) Frame
An automobile that has a separate substructure to which the various front end, body
and mechanical parts of the vehicle are bolted is called a/an
a) Unitized vehicle
b) Unibody
c) Conventional frame vehicle
d) Channel vehicle - ANSWER c) Conventional frame vehicle
DAMAGE APPRAISER - PRACTICE
EXAM QUESTIONS &
ANSWERS(GRADED A+)
True or False: Each appraiser, while engaged in appraisal duties, must carry his/her
appraiser's license & display it to an owner of the vehicle or shop upon request: -
ANSWER true
What are the number of business days you have per Act 361 to inspect vehicle? -
ANSWER 6
How many days after an inspection should a total loss be offered to the owner? -
ANSWER 5
Aftermarket parts can only be used when? - ANSWER The parts are listed and coded in
the estimate
What is aftermarket and why is it considered aftermarket? - ANSWER "nonoriginal
equipment manufacturer (non-OEM) replacement part, either new or used, for any of
the nonmechanical parts that generally constitute the exterior of the motor vehicle,
including inner and outer panels."
a) Generic version - made by vendor for manufacturer. Vendor also makes generic
version of same part. New part - never used. A/M
What is the duty of the claimant after the loss? - ANSWER Provide a date, time and
facts of the loss
True or False: Appraisals should always be signed by the appraiser? - ANSWER True
What is betterment? - ANSWER The act or process of improving something. When a
part is used on a car that makes the car more valuable than it was prior to the loss.
Which would be an example of an additional interest to the policy? - ANSWER
Lienholder
Which is not a peril in reference to auto insurance? - ANSWER Wind/hail is not a peril
(fire, theft and collision are perils) ( Another exam has collision as the answer?)
What is a peril? - ANSWER Something that may cause injury, harm or loss. (on another
exam answer- Damage to another person, damage to another vehicle & cause of loss )
,An appraiser's license shall expire annually at midnight on this day? - ANSWER June
30
Who determines the amount of damage to the vehicle? - ANSWER Appraiser
What does an adjuster do - ANSWER "A natural person in this Commonwealth who
makes appraisals of motor vehicle physical damage."
How old do you have to be to get your PA appraiser's license - ANSWER 18 years old
If your appraiser's license is expired more than 60 days, what do you have to do -
ANSWER Re-take test
A car's quarter panel would NOT include which of the following components?
a) The cowl
b) Wheel opening, side or belt moldings
c) Side marker lamp
d) Fuel door - ANSWER a) The cowl
What component forms the rear side of the automobile?
a) Pillars
b) Quarter panels
c) Fenders
d) Quarter wheelhouses - ANSWER b) Quarter panels
The fabric or cardboard-like lining that covers the inner roof panel and roof bows is
called the
a) Vibration damper
b) Scalp molding
c) Headliner
d) Insulator pad - ANSWER c) Headliner
What component found below the rear window on the inside of the vehicle serves as a
shelf and provides internal bracing?
a) Firewall
b) Rear lower body panel
c) Rear upper body panel
d) Rear package shelf - ANSWER d) Rear package shelf
What component combines the deck lid and stationary back glass into a single
assembly that lifts up like a deck lid?
a) Sail panel
b) Tail panel
c) Hatchback
d) Fender - ANSWER c) Hatchback
, Where is the rear lower body panel located?
a) Between the deck lid and the rear bumper
b) Below the rear window on the inside of the vehicle
c) Between the deck lid and the rear window
d) Between the deck lid and the rear package shelf - ANSWER a) Between the deck lid
and the rear bumper
The bottom of the window glass fits into a component called the
a) Run channel
b) Sash channel
c) Window regulator
d) Edge guard - ANSWER b) Sash channel
Where are the rear doors mounted on four-door cars?
a) Hinge pillars
b) Center pillars
c) Door pillars
d) Quarter panels - ANSWER b) Center pillars
The sides of the window glass travel in components called
a) Run channel
b) Edge guards
c) Window regulators
d) Sash channels - ANSWER a) Run channel
Slots, holes, dimples and other dents are built into unibody panels to protect the vehicle
from the energy of a collision. These areas are called
a) Unirails
b) Crush zones
c) Torque boxes
d) Energy absorbers - ANSWER b) Crush zones
Which one of the following components is NOT part of a unibody structure?
a) Strut towers
b) Unirails
c) Frame
d) Radiator support - ANSWER c) Frame
An automobile that has a separate substructure to which the various front end, body
and mechanical parts of the vehicle are bolted is called a/an
a) Unitized vehicle
b) Unibody
c) Conventional frame vehicle
d) Channel vehicle - ANSWER c) Conventional frame vehicle
