ILE EXAM PREP WITH FULL PACK
SOLUTIONS
The qPT qbrings qin qtheir q4 qyear qold qhigh qend qdigital qsignal qprocessing qhearing
qinstrument qbecause qits qnot qworking qat qall. qIt qis qout qof qwarranty. qAll qof qthe
qsource qof qthe qproblem qhas qnot qbeen qfound qand qthe qhearing qinstrument qis qstill
qnot qworking. qAt qthis qpoint qthe qhearing qinstrument qspecialist qhas qno qchoice qbut
qto q_______ q
qA. qrecommend qthat qthey qpurchase qa qnew qset
B. qsend qit qto qan qall-make qrepair qfacility
C. qsend qit qto qthe qmanufacture qfor qrepair qand qrefurbishment
D. qrecommend qmedical qreferral q- qcorrect qanswers q-C. qsend qit qto qthe
qmanufacture qfor qrepair qand qrefurbishment
When qa qhearing qinstrument qis qreturned qfrom qrepair, qthe qhearing qinstrument
qspecialist qshould q_____
, A. qpreform qan qelectro qacoustical qanalysis qto qverify qthat qits qperformance qis qat
qspecifications
B. qcall qthe qfamily qand qhave qthem qjust qpick qit qup- qyou qdon't qneed qto qsee qthe
qPT
C. qreturn qit qto qthe qPT qand qhave qthem qcomplete qAPHAB
D. qpreform qear qmeasurements qon qthe qhearing qinstrument qbefore qthe qPT qarrives
qto qpick qit qup. q- qcorrect qanswers q-A. qpreform qan qelectro qacoustical qanalysis qto
qverify qthat qits qperformance qis qat qspecifications
A qnew qPT qmakes qan qappointment qfor qa qrepair qof qtheir qolder qBTE. qThere qis qan
qaccumulation qof qwax qand qdebris qin qthe qtubing. qOnce qthe qtubing qis qchanged,
qfeedback qis qeliminated qand qa qsound qcheck qindicates qthat qthe qaid qis qworking
qnicely. qThe qnew qPT qreports qthat qthey qneed qthe qperformance qadjusted, qthey're
qjust qnot qhearing qtoo qwell. qThe qhearing qaid qspecialist.
A. qconnected qthe qhearing qinstrument qto qthe qmanufacture's qsoftware qand qmakes
qadjustments quntil qthe qPT qreports qimprovement.
B. qHas qthem qmake qa qreturn qappointment qfor qan qevaluation qfor qnew qhearing
qaids
C. qpreforms qa qhearing qtest, qreprograms qthe qinstrument, qand qpreforms qreal-ear
qverification. q
D. qTells qthem qthat qthey qwill qnot qwork qon qhearing qaids qthat qare q5 qyears qold q-
qcorrect qanswers q-C. qpreforms qa qhearing qtest, qreprograms qthe qinstrument, qand
qpreforms qreal-ear qverification.
common qcomplaints qabout qthe qquality qof qthe qPT qown qvoice qare qthat qits qecho-y
qor qtinny. qThese qcan qoften qbe qaddressed qby q____ qand q___, qrespectively
A. qincreasing qthe qlow qfrequency qgain, qincreasing qthe qhigh qfrequency qgain q
B. qdecreasing qthe qlow qfrequency qgain, qincreasing qthe qhigh qfrequency qgain
C. qincreasing qthe qlow qfrequency qgain, qdecreasing qthe qhigh qfrequency qgain
D. qdecreasing qthe qlow qfrequency qgain, qdecreasing qthe qhigh qfrequency qgain. q-
qcorrect qanswers q-D. qdecreasing qthe qlow qfrequency qgain, qdecreasing qthe qhigh
qfrequency qgain.
Feedback qcan qbe qfrom q____
A. qa qbad qbattery
B. qa qplugged qearmold
C. qan qinternal qsource q( qinternal qfeedback) qor qan qexternal qsource q( qexternal
qfeedback) q
D. qand qinternal qsource q( qsplit qearmold qtubing) qor qan qexternal qsource q( qinternal
qfeedback) q- qcorrect qanswers q-C. qan qinternal qsource q( qinternal qfeedback) qor qan
qexternal qsource q( qexternal qfeedback)
If qthe qreciever qand qor qthe qmircophone qis qcompletely qplugged qwith qwax qor
qdebris, qthe qhearing qaid qspecalist qshould q_____
A. qsend qit qback qfor qrepair
B. qclear qout qthese qcomponents qand qcheck qif qthe qhearing qinstrument qis qworking
SOLUTIONS
The qPT qbrings qin qtheir q4 qyear qold qhigh qend qdigital qsignal qprocessing qhearing
qinstrument qbecause qits qnot qworking qat qall. qIt qis qout qof qwarranty. qAll qof qthe
qsource qof qthe qproblem qhas qnot qbeen qfound qand qthe qhearing qinstrument qis qstill
qnot qworking. qAt qthis qpoint qthe qhearing qinstrument qspecialist qhas qno qchoice qbut
qto q_______ q
qA. qrecommend qthat qthey qpurchase qa qnew qset
B. qsend qit qto qan qall-make qrepair qfacility
C. qsend qit qto qthe qmanufacture qfor qrepair qand qrefurbishment
D. qrecommend qmedical qreferral q- qcorrect qanswers q-C. qsend qit qto qthe
qmanufacture qfor qrepair qand qrefurbishment
When qa qhearing qinstrument qis qreturned qfrom qrepair, qthe qhearing qinstrument
qspecialist qshould q_____
, A. qpreform qan qelectro qacoustical qanalysis qto qverify qthat qits qperformance qis qat
qspecifications
B. qcall qthe qfamily qand qhave qthem qjust qpick qit qup- qyou qdon't qneed qto qsee qthe
qPT
C. qreturn qit qto qthe qPT qand qhave qthem qcomplete qAPHAB
D. qpreform qear qmeasurements qon qthe qhearing qinstrument qbefore qthe qPT qarrives
qto qpick qit qup. q- qcorrect qanswers q-A. qpreform qan qelectro qacoustical qanalysis qto
qverify qthat qits qperformance qis qat qspecifications
A qnew qPT qmakes qan qappointment qfor qa qrepair qof qtheir qolder qBTE. qThere qis qan
qaccumulation qof qwax qand qdebris qin qthe qtubing. qOnce qthe qtubing qis qchanged,
qfeedback qis qeliminated qand qa qsound qcheck qindicates qthat qthe qaid qis qworking
qnicely. qThe qnew qPT qreports qthat qthey qneed qthe qperformance qadjusted, qthey're
qjust qnot qhearing qtoo qwell. qThe qhearing qaid qspecialist.
A. qconnected qthe qhearing qinstrument qto qthe qmanufacture's qsoftware qand qmakes
qadjustments quntil qthe qPT qreports qimprovement.
B. qHas qthem qmake qa qreturn qappointment qfor qan qevaluation qfor qnew qhearing
qaids
C. qpreforms qa qhearing qtest, qreprograms qthe qinstrument, qand qpreforms qreal-ear
qverification. q
D. qTells qthem qthat qthey qwill qnot qwork qon qhearing qaids qthat qare q5 qyears qold q-
qcorrect qanswers q-C. qpreforms qa qhearing qtest, qreprograms qthe qinstrument, qand
qpreforms qreal-ear qverification.
common qcomplaints qabout qthe qquality qof qthe qPT qown qvoice qare qthat qits qecho-y
qor qtinny. qThese qcan qoften qbe qaddressed qby q____ qand q___, qrespectively
A. qincreasing qthe qlow qfrequency qgain, qincreasing qthe qhigh qfrequency qgain q
B. qdecreasing qthe qlow qfrequency qgain, qincreasing qthe qhigh qfrequency qgain
C. qincreasing qthe qlow qfrequency qgain, qdecreasing qthe qhigh qfrequency qgain
D. qdecreasing qthe qlow qfrequency qgain, qdecreasing qthe qhigh qfrequency qgain. q-
qcorrect qanswers q-D. qdecreasing qthe qlow qfrequency qgain, qdecreasing qthe qhigh
qfrequency qgain.
Feedback qcan qbe qfrom q____
A. qa qbad qbattery
B. qa qplugged qearmold
C. qan qinternal qsource q( qinternal qfeedback) qor qan qexternal qsource q( qexternal
qfeedback) q
D. qand qinternal qsource q( qsplit qearmold qtubing) qor qan qexternal qsource q( qinternal
qfeedback) q- qcorrect qanswers q-C. qan qinternal qsource q( qinternal qfeedback) qor qan
qexternal qsource q( qexternal qfeedback)
If qthe qreciever qand qor qthe qmircophone qis qcompletely qplugged qwith qwax qor
qdebris, qthe qhearing qaid qspecalist qshould q_____
A. qsend qit qback qfor qrepair
B. qclear qout qthese qcomponents qand qcheck qif qthe qhearing qinstrument qis qworking