1|Page
DELTA RAMP PROCEDURES 2025| BRAND NEW
ACTUAL EXAM WITH 100% VERIFIED QUESTIONS
AND CORRECT SOLUTIONS| GUARANTEED VALUE
PACK| ACE YOUR GRADES.
GOM - (answers)Ground Operations Manual
What are delta's expectations? - (answers)1. Practice safety conscious behaviors
in all operational processes and procedures
2. Safely operate Ground Support Equipment (GSE)
3. Properly follow cargo loading, unloading, and handling procedures
4. Report to your work area on time with the proper Personal Protective
Equipment (PPE)
5. Follow arrival and departure policies and procedures
6. Display a professional attitude and appearance all day, every day
What is in the Ground Operations Manual? - (answers)The Manual that governs
Ramp policies and procedures is known as the Ground Operations Manual or
GOM. You will see reference to the GOM throughout this guide. Always refer to
the GOM when you have questions about Ramp policy
What are Delta Hub Cities? - (answers)Atlanta ATL
Seattle SEA
Detroit DTW
Los Angeles LAX
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Minneapolis MSP
New York JFK
New York LGA
Salt Lake City SLC
Tokyo NRT
Define this flight classification- Originator - (answers)Flights that have a flight
number that begins in your station
Define this flight classification- Terminator - (answers)Flights that have a flight
numbers that end in your station
Define this classification- Thru Flight - (answers)Flights that arrive in your station
and continue on to another station that have the same flight number
What does it mean when I say display professional image? - (answers)Working on
the ram is like being on display in a "fish bowl." Customers are watching how we
operate the ramp at all times
What are some customer expectations for the ramp? - (answers)1. Provide a safe
airport and flight experience
2. Protect and transport their baggage or cargo to the correct destination
3. Provide on-time arrivals and departures
DELTA RAMP PROCEDURES 2025| BRAND NEW
ACTUAL EXAM WITH 100% VERIFIED QUESTIONS
AND CORRECT SOLUTIONS| GUARANTEED VALUE
PACK| ACE YOUR GRADES.
GOM - (answers)Ground Operations Manual
What are delta's expectations? - (answers)1. Practice safety conscious behaviors
in all operational processes and procedures
2. Safely operate Ground Support Equipment (GSE)
3. Properly follow cargo loading, unloading, and handling procedures
4. Report to your work area on time with the proper Personal Protective
Equipment (PPE)
5. Follow arrival and departure policies and procedures
6. Display a professional attitude and appearance all day, every day
What is in the Ground Operations Manual? - (answers)The Manual that governs
Ramp policies and procedures is known as the Ground Operations Manual or
GOM. You will see reference to the GOM throughout this guide. Always refer to
the GOM when you have questions about Ramp policy
What are Delta Hub Cities? - (answers)Atlanta ATL
Seattle SEA
Detroit DTW
Los Angeles LAX
, 2|Page
Minneapolis MSP
New York JFK
New York LGA
Salt Lake City SLC
Tokyo NRT
Define this flight classification- Originator - (answers)Flights that have a flight
number that begins in your station
Define this flight classification- Terminator - (answers)Flights that have a flight
numbers that end in your station
Define this classification- Thru Flight - (answers)Flights that arrive in your station
and continue on to another station that have the same flight number
What does it mean when I say display professional image? - (answers)Working on
the ram is like being on display in a "fish bowl." Customers are watching how we
operate the ramp at all times
What are some customer expectations for the ramp? - (answers)1. Provide a safe
airport and flight experience
2. Protect and transport their baggage or cargo to the correct destination
3. Provide on-time arrivals and departures
