Salesforce Admin Certification Exam 202
u u u uu
4 with 100% correct answers
u u u u
1.uWhenuworkinguonuopportunities,usalesurepresentativesuat
UniversaluContainersuneedutouunderstanduhowutheirupeersuhaveusuccessfullyumanageduotheruopportunitie
suwithucomparableuproducts,ucompetinguagainstutheusameucompetitors.uWhichufeatureushoulduausystemua
dministratoruuseutoufacilitateuthem?uChooseu2uanswers
A.uBigudealualerts
B.uChatterugroups
C.uSimilaruopportunities
D.uOpportunityuupdateuremindersu-uucorrectuansweruuB.uChatterugroups
C.uSimilar
opportunities
2u.Ausystemuadministratoruhasucreateduauformulaufielduonuauleaduobjectutoucalculateuaunumber.uHowucanut
heunumericaluvalueubeumappedutoutheuaccounturecorduuponuleaduconversion?
A.uTheuleaduformulaufielduvalueucanubeumappedutouaunumberufielduonutheuaccounturecord
B.uTheuleaduformulaufielduvalueucanubeumappedutouauroll-upusummaryufielduonutheuaccounturecord
C.uTheuleaduformulaufielduvalueucanubeumappedutouauformulaufielduonutheuaccounturecord
D.uTheuleaduformulaufielduvalueucanubeumappedutouaustandardufielduonutheuaccounturecordu-
uucorrectuansweruuA.uTheuleaduformulaufielduvalueucanubeumappedutouaunumberufielduonutheuaccounturecor
d
3.uWhichufieldutypeucanubeuuseduasuanuexternaluID?u
Chooseu3:
A.uTextufield
,B.uEmailufield
C.uURLufield
D.uNumberufield
E.uFormulaufieldu-uucorrectuansweruuA.uTextufield
B.uEmailufield
D.uNumberufield
Forueachuobjectuthatucanuhaveucustomufieldsuyouucanusetuuputouthreeucustomutext,unumber,uoruemailufields
uasuexternaluIDs.uAnuexternaluIDufielducontainsurecorduidentifiersufromuausystemuoutsideuofuSalesforce
Source:uhttps://help.salesforce.com/apex/HTViewHelpDoc?
id=custom_field_attributes.htm&language=en
4.uWhichuscheduleutypeucanubeudefineduforuauproduct?uChooseu2:
A.uRevenue
B.uProduction
C.uQuantity
D.uForecastu-uucorrectuansweruuA.uRevenue
C.uQuantity
5.uWhichuuseruisulisteduinutheucaseuhistoryurelatedulistuforucaseuchangesumadeuforuassignmentuanduescalati
onurules?
A.uTheuowneruofutheucaseuwhenutheuruleuwasutriggered
B.uTheudefaultucaseuowneruspecifieduinutheuassignmentuoruescalationurule
C.uTheuuseruwhoucreatedutheuassignmentuoruescalationurule
D.uTheuautomateducaseuuseruspecifieduinutheusupportusettingsu-
uucorrectuansweruuD.uTheuautomateducaseuuseruspecifieduinutheusupportusettings
,6.uWhatucanubeutransferredufromuoneuuserutouanotheruuseruduringuaumassutransferuofuaccounturecords?
Chooseu3uanswers:
A.uOpenuactivities
B.uCloseduactivities
C.uOpenucases
D.uRelateducustomuobjecturecords
E.uCloseducasesu-uucorrectuansweruuA.uOpenuActivities
C.uOpenuCases
E.uCloseduCases
7.uAusalesuuseruatuUniversaluContainersuhasuupdatedutheuopportunityustageuforuanuopportunityuinutheupipel
ine.
Whatumayubeuupdateduasuauresultuofutheustatusuchange?
Chooseu2uanswers
A.uSalesuquota
B.uAmounturating
C.uForecastucategory
D.uProbabilityu-uucorrectuansweruuC.uForecastuCategory
D.uProbability
8.uWhatutaskucanuaudelegateduadministratoruperform?
Chooseu3uanswers:
A.uManageuusersuwithinuspecifieduroles
B.uCreateunewuuseruprofiles
C.uResetupasswordsuforualluusers
D.uLoguinuasuauuseruwhouhasugranteduloginuaccess
, E.uManageuspecifieducustomuobjectsu-uucorrectuansweruuA.uManageuusersuwithinuspecifieduroles
D.uLoguinuasuauuseruwhouhasugranteduloginuaccess
E.uManageuspecifieducustomuobjects
9.uWhichudataucanubeuhighlighteduinuaureportuusing
conditionaluhighlighting?
Chooseu3uanswers:
A.uGrandutotals
B.uSummarizedutotals
C.uDataufields
E.uGroupedubyufieldunames
F.uSummaryuformulau-uucorrectuansweruuA.uGranduTotals
B.uSummarizedutotals
C.uDataufields
10.uAuuserureceiveduanuerrorumessageuwhenuattemptingutouloguintouSalesforce.uWhatuisutheufirstusteputheuS
alesforceuadministratoruwouldutakeutoutroubleshootutheuproblem?
A.uResetutheupassword
B.uUnlockutheuuser
C.uChangeutheuloginuIPuranges
D.uViewutheuloginuhistoryu-uucorrectuansweruuD.uViewutheuloguinuhistory
11.uTheumarketinguteamuatuUniversaluContainersuuseuauwebutouleaduformutoucaptureuleadsufromuitsuwebsit
euanduauleaduassignmenturuleutouassignutheuleadsutoutheuappropriateusalesurepresentatives.u
Howucanuausystemuadministratoruensureuthatualluleadsuareuhandleduevenuwhenutheyudounotumeetutheuassi
gnmentucriteria?
u u u uu
4 with 100% correct answers
u u u u
1.uWhenuworkinguonuopportunities,usalesurepresentativesuat
UniversaluContainersuneedutouunderstanduhowutheirupeersuhaveusuccessfullyumanageduotheruopportunitie
suwithucomparableuproducts,ucompetinguagainstutheusameucompetitors.uWhichufeatureushoulduausystemua
dministratoruuseutoufacilitateuthem?uChooseu2uanswers
A.uBigudealualerts
B.uChatterugroups
C.uSimilaruopportunities
D.uOpportunityuupdateuremindersu-uucorrectuansweruuB.uChatterugroups
C.uSimilar
opportunities
2u.Ausystemuadministratoruhasucreateduauformulaufielduonuauleaduobjectutoucalculateuaunumber.uHowucanut
heunumericaluvalueubeumappedutoutheuaccounturecorduuponuleaduconversion?
A.uTheuleaduformulaufielduvalueucanubeumappedutouaunumberufielduonutheuaccounturecord
B.uTheuleaduformulaufielduvalueucanubeumappedutouauroll-upusummaryufielduonutheuaccounturecord
C.uTheuleaduformulaufielduvalueucanubeumappedutouauformulaufielduonutheuaccounturecord
D.uTheuleaduformulaufielduvalueucanubeumappedutouaustandardufielduonutheuaccounturecordu-
uucorrectuansweruuA.uTheuleaduformulaufielduvalueucanubeumappedutouaunumberufielduonutheuaccounturecor
d
3.uWhichufieldutypeucanubeuuseduasuanuexternaluID?u
Chooseu3:
A.uTextufield
,B.uEmailufield
C.uURLufield
D.uNumberufield
E.uFormulaufieldu-uucorrectuansweruuA.uTextufield
B.uEmailufield
D.uNumberufield
Forueachuobjectuthatucanuhaveucustomufieldsuyouucanusetuuputouthreeucustomutext,unumber,uoruemailufields
uasuexternaluIDs.uAnuexternaluIDufielducontainsurecorduidentifiersufromuausystemuoutsideuofuSalesforce
Source:uhttps://help.salesforce.com/apex/HTViewHelpDoc?
id=custom_field_attributes.htm&language=en
4.uWhichuscheduleutypeucanubeudefineduforuauproduct?uChooseu2:
A.uRevenue
B.uProduction
C.uQuantity
D.uForecastu-uucorrectuansweruuA.uRevenue
C.uQuantity
5.uWhichuuseruisulisteduinutheucaseuhistoryurelatedulistuforucaseuchangesumadeuforuassignmentuanduescalati
onurules?
A.uTheuowneruofutheucaseuwhenutheuruleuwasutriggered
B.uTheudefaultucaseuowneruspecifieduinutheuassignmentuoruescalationurule
C.uTheuuseruwhoucreatedutheuassignmentuoruescalationurule
D.uTheuautomateducaseuuseruspecifieduinutheusupportusettingsu-
uucorrectuansweruuD.uTheuautomateducaseuuseruspecifieduinutheusupportusettings
,6.uWhatucanubeutransferredufromuoneuuserutouanotheruuseruduringuaumassutransferuofuaccounturecords?
Chooseu3uanswers:
A.uOpenuactivities
B.uCloseduactivities
C.uOpenucases
D.uRelateducustomuobjecturecords
E.uCloseducasesu-uucorrectuansweruuA.uOpenuActivities
C.uOpenuCases
E.uCloseduCases
7.uAusalesuuseruatuUniversaluContainersuhasuupdatedutheuopportunityustageuforuanuopportunityuinutheupipel
ine.
Whatumayubeuupdateduasuauresultuofutheustatusuchange?
Chooseu2uanswers
A.uSalesuquota
B.uAmounturating
C.uForecastucategory
D.uProbabilityu-uucorrectuansweruuC.uForecastuCategory
D.uProbability
8.uWhatutaskucanuaudelegateduadministratoruperform?
Chooseu3uanswers:
A.uManageuusersuwithinuspecifieduroles
B.uCreateunewuuseruprofiles
C.uResetupasswordsuforualluusers
D.uLoguinuasuauuseruwhouhasugranteduloginuaccess
, E.uManageuspecifieducustomuobjectsu-uucorrectuansweruuA.uManageuusersuwithinuspecifieduroles
D.uLoguinuasuauuseruwhouhasugranteduloginuaccess
E.uManageuspecifieducustomuobjects
9.uWhichudataucanubeuhighlighteduinuaureportuusing
conditionaluhighlighting?
Chooseu3uanswers:
A.uGrandutotals
B.uSummarizedutotals
C.uDataufields
E.uGroupedubyufieldunames
F.uSummaryuformulau-uucorrectuansweruuA.uGranduTotals
B.uSummarizedutotals
C.uDataufields
10.uAuuserureceiveduanuerrorumessageuwhenuattemptingutouloguintouSalesforce.uWhatuisutheufirstusteputheuS
alesforceuadministratoruwouldutakeutoutroubleshootutheuproblem?
A.uResetutheupassword
B.uUnlockutheuuser
C.uChangeutheuloginuIPuranges
D.uViewutheuloginuhistoryu-uucorrectuansweruuD.uViewutheuloguinuhistory
11.uTheumarketinguteamuatuUniversaluContainersuuseuauwebutouleaduformutoucaptureuleadsufromuitsuwebsit
euanduauleaduassignmenturuleutouassignutheuleadsutoutheuappropriateusalesurepresentatives.u
Howucanuausystemuadministratoruensureuthatualluleadsuareuhandleduevenuwhenutheyudounotumeetutheuassi
gnmentucriteria?