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BCOR 2201 Marketing Final Review Questions and answers | 100%

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Marketing definition - Marketing is the activity or creating, communication, delivering, and exchanging offerings that have utility (value) for customers, and these exchanges benefit the organization, its stakeholders, and society at large What is marketing? - facilitates exchanges between buyers and sellers to create value by using tools provided in the 4 P's Controllable factors in the marketing mix (4 P's) - Product: good or service that satisfies a need (an idea can also be marketed) Price: what is exchanged representing the value Place: means of getting the product to the consumer Promotion: means of communication between buyer and seller Uncontrollable factors - social, economic, technological, competitive, regulatory, environmental Form utility - producing/offering the p

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Marketing Final BCOR 2201 Questions And Answers 100% Pass
skew - ✔✔✔Barcode on products



innovation - ✔✔✔Identify a need (reason), a match between a need and a solution, usually a companies top priority - create
new products to fulfill needs



How we classify new products - ✔✔✔Convenience, shopping, specialty, unsought



convenience - ✔✔✔Inexpensive, many outlets, promo: price availability and awareness stressed, frequent purchases

Ex: toothpaste, cake mix, soap, detergent



shopping - ✔✔✔often has alternative prices, fairly expensive, large # of selective outlets, promo: differentiation from
competitors stressed, customers prefer specific brands but will switch, infrequent purchases

Ex: tv, computers, Jeans



specialty - ✔✔✔To seek out, very expensive, very limited, promo: uniqueness of brand/status stressed, very brand loyal,
infrequent purchases

Ex: rolls-Royce, Rolex watches



continuous innovation - ✔✔✔requires no new learning by consumers; gain consumer awareness and wide distribution

Ex: new improved shaver or detergent (old)



dynamically continuous innovation - ✔✔✔disrupts consumer's normal routine but does not require totally new learning,
advertise points of difference/benefits to consumers

Ex: electric toothbrush, CDs (new but not too new)



discontinuous innovation - ✔✔✔requires new learning and consumption patterns by consumers, educate consumers through
product trial and personal selling

Ex: VCR, digital video recorder, electric car (that new new)



Why do we need a development process? - ✔✔✔Helps us to mitigate risk by prioritizing products with a greater chance of
market success

, New Product Development - ✔✔✔refers to original products, product improvements, product modifications, and new brands
developed from the firm's own research and development



New Product Development Process - ✔✔✔A seven-phase process for introducing products

1. New-product strategy

2. Idea generation

3. Screening and evaluation

4. Business analysis

5. Development

6. Market testing

7. Commercialization



1. new-product strategy - ✔✔✔why new products? - SBU Investment

links the new-product development process with the objectives of the marketing department, the business unit, and the
corporation



protocol statement - ✔✔✔identifies target market, customer's needs, product description, and product benefit before product
development begins

Ex: Apple Watch (makes products for specific groups, connected throughout, off phone)



2. Idea Generation - ✔✔✔Seeking ideas/brainstorming: Customer and supplier suggestions, employee suggestions, R&D
breakthroughs, competitive products, universities, small tech firms, inventors, many internal/external sources (open
innovation), utilizing technology enables platform to obtain ideas (crowdsourcing)



3. Screening and Evaluation - ✔✔✔internally and externally evaluates new-product ideas to eliminate those that warrant no
further effort, pick the best, do analysis/testing, review purchase intent/performance expectation/immediacy off purchase

Ex: brand idea, brand/product persona, emotional benefits, functional benefits, features and attributes

AWARENESS IS CRITICAL



4. Business Analysis - ✔✔✔Detailed financial projections, specifies the features of the product and the marketing strategy
needed to bring it to market and make financial projections



5. Development - ✔✔✔turns the idea on paper into a prototype

Ex: consumer packaging, Digiorno

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