March 25
5 Guys Study Guide Complete Questions and Correct Detailed
Answers (Verified Answers)
First 5 G date and location?
Ans: 1986, Arlington, Va
1986-2001
Ans: 5 locations in DC metro area, perfects business, cult-like following
2002
Ans: Expand to Virginia and Maryland
2003
Ans: Sells out of franchise territory in 18 months, opens rest of country for franchise
rights
2003-present
Ans: Continues to expand
How many ways to order a burger
Ans: Over 250,000
What type of meat?
pg. 1
, March 25
Ans: 100% all-American (besides local meat in Canada and U.K.)
Do we have freezers?
Ans: No
What oil do we use?
Ans: Peanut oil
Where are our potatoes grown?
Ans: Above the 42nd parallel?
Is the menu trans-fat free?
Ans: Yes
Who are the five guys?
Ans: Jim, Matt, Chad, Ben, and Tyler
Where does costumer perception start?
Ans: The parking lit
What should the parking lot/curb look like?
pg. 2
, March 25
Ans: Clean, no debris, trash , cigarette butts
The doors should be
Ans: Clean, free of smudged and grease stains
How many "open" signs should every 5 G have?
Ans: Two
What should be visible outside he restaurant?
Ans: Signage with hours of operation, store phone number, on-line ordering
How loud should the music be?
Ans: Easy to hear the person next to you but not the tables across the room
Lighting should be
Ans: Bright and inviting, there should never be a burnt out lightbulb
Changing trashcans
Ans: They should never be more than half full, wheeled back to be changed, never
changed in front of costumer
How should potatoes be stacked?
pg. 3
, March 25
Ans: Lincoln log style, 4 high, 5 high against wall/window
Stacking peanut oil
Ans: Never more than 2 high
What should we do with empty dunnage racks?
Ans: They should never be in the dining area, they should be taken to the back
How do we set up our peanuts?
Ans: There should be 2 boxes available at least 3/4 full. They each need a 5 oz. metal
scoop and 1/4 sleeve of peanut boats.
How do we set up our comment board?
Ans: It should be in an easily accessible location, stocked with unlined comment
cards and crayons.
What should be at each register?
Ans: Laminated topped mg cards available to customers.
How do we set up our top jar?
Ans: Labeled "TIPS" with black sharpie next to registers, spiked with 5 one dollar bills
to encourage tipping.
pg. 4
5 Guys Study Guide Complete Questions and Correct Detailed
Answers (Verified Answers)
First 5 G date and location?
Ans: 1986, Arlington, Va
1986-2001
Ans: 5 locations in DC metro area, perfects business, cult-like following
2002
Ans: Expand to Virginia and Maryland
2003
Ans: Sells out of franchise territory in 18 months, opens rest of country for franchise
rights
2003-present
Ans: Continues to expand
How many ways to order a burger
Ans: Over 250,000
What type of meat?
pg. 1
, March 25
Ans: 100% all-American (besides local meat in Canada and U.K.)
Do we have freezers?
Ans: No
What oil do we use?
Ans: Peanut oil
Where are our potatoes grown?
Ans: Above the 42nd parallel?
Is the menu trans-fat free?
Ans: Yes
Who are the five guys?
Ans: Jim, Matt, Chad, Ben, and Tyler
Where does costumer perception start?
Ans: The parking lit
What should the parking lot/curb look like?
pg. 2
, March 25
Ans: Clean, no debris, trash , cigarette butts
The doors should be
Ans: Clean, free of smudged and grease stains
How many "open" signs should every 5 G have?
Ans: Two
What should be visible outside he restaurant?
Ans: Signage with hours of operation, store phone number, on-line ordering
How loud should the music be?
Ans: Easy to hear the person next to you but not the tables across the room
Lighting should be
Ans: Bright and inviting, there should never be a burnt out lightbulb
Changing trashcans
Ans: They should never be more than half full, wheeled back to be changed, never
changed in front of costumer
How should potatoes be stacked?
pg. 3
, March 25
Ans: Lincoln log style, 4 high, 5 high against wall/window
Stacking peanut oil
Ans: Never more than 2 high
What should we do with empty dunnage racks?
Ans: They should never be in the dining area, they should be taken to the back
How do we set up our peanuts?
Ans: There should be 2 boxes available at least 3/4 full. They each need a 5 oz. metal
scoop and 1/4 sleeve of peanut boats.
How do we set up our comment board?
Ans: It should be in an easily accessible location, stocked with unlined comment
cards and crayons.
What should be at each register?
Ans: Laminated topped mg cards available to customers.
How do we set up our top jar?
Ans: Labeled "TIPS" with black sharpie next to registers, spiked with 5 one dollar bills
to encourage tipping.
pg. 4
