management - Answers the pursuit of organizational goals efficiently and effectively by integrating the
work of people through planning, organizing, leading, and controlling the organization's resources
challenges of management - Answers competitive advantage
information technology
diversity
globalization
ethical standards
sustainability
happiness and meaningfulness
functions of management - Answers planning
organizing
leading
controlling
roles of a manager - Answers interpersonal
informational
decisional
interpersonal role - Answers figurehead, leader, liason
informational role - Answers monitor, disseminator, spokesperson
decisional role - Answers entrepreneur, disturbance handler, resource allocator, and negotiator
entreprenuer - Answers someone who sees a new opportunity for a product or service and launches a
business to try to realize it
intraprenuer - Answers someone who works inside an existing organization who sees an opportunity for
a product or service and mobilizes the organization's resources to try to realize it
skills a manager needs to develop - Answers technical
conceptual
human
, technical skills - Answers the job-specific knowledge needed to perform well in a specialized field
conceptual skills - Answers the ability to think analytically, to visualize an organization as a whole and
understand how the parts work together
human skills - Answers the ability to work well in cooperation with other people to get things done
Peter Drucker - Answers creator and inventor of modern management
Management Perspectives - Answers historical contemporary
historical perspective - Answers classical, behavioral, and quantitative
classical viewpoint - Answers Emphasis on ways to manage work more efficiently
scientific management and administrative management
behavioral viewpoint - Answers emphasized the importance of understanding human behavior and of
motivating employees toward achievement
early
human relations
behavioral science
quantitative viewpoint - Answers applies quantitative techniques to management
management science
operations management
contemporary perspective - Answers systems, contingency, and quality-management
systems viewpoint - Answers regards the organization as a system of interrelated parts that work
together to achieve a common purpose
contingency viewpoint - Answers emphasizes that a manager
s approach should vary according to the individual and environmental setting
quality-management viewpoint - Answers includes quality control, quality assurance, and total quality
management