UPDATED ACTUAL Exam Questions and
CORRECT Answers
human resources management - CORRECT ANSWER - the design of formal systems in an
organization to a manage human talent for accomplishing organizational goals
human capital - CORRECT ANSWER - the collective value of the capabilities,
knowledge, skills, life experiences, and motivation of an organization workforce
core competency - CORRECT ANSWER - a unique capability that creates high value at
which an organization excels
productivity - CORRECT ANSWER - measure of quantity/quality of work done,
considering cost and resources
organizational culture - CORRECT ANSWER - shared values/beliefs that give members
meaning and provide them rules for behavior
expatriate - CORRECT ANSWER - citizen of country working in second county as
employee of company in the first country
host-country national - CORRECT ANSWER - citizen of one country working in that
country and employed by organization in second country
third country national - CORRECT ANSWER - citizen of one country, working in second
country, employed by organization in third country
hr generalist - CORRECT ANSWER - responsibility for performing a variety of activities
, hr specialist - CORRECT ANSWER - has in-depth knowledge ad expertise in limited area
of human resources
strategy - CORRECT ANSWER - a plan an organization uses/follows for how to compete
successfully, survive and grow
strategic planning - CORRECT ANSWER - process of defining organizations strategy and
allocating resources towards its achievement
organizational mission - CORRECT ANSWER - the core reason for the existence of the
organization and what makes it unique
strategic hr management - CORRECT ANSWER - entails providing input into
organizational strategic planning and appropriate use of HR management practices to gain
competitive advantage
multinational coroporation (MNC) - CORRECT ANSWER - a corporation that has
facilities and other assets in at least one other country than its home country
offshoring - CORRECT ANSWER - the relocation of a business process or operation by a
company from one country to another
hr planning - CORRECT ANSWER - process of analyzing and identifying the need four
ad availability of people so that the organization can meets its strategic objectives
environmental scanning - CORRECT ANSWER - assess external and internal
environmental conditions that effect an organization
succession planning - CORRECT ANSWER - identifying replacements of key employees
through orderly plan