test bank for mgmt 4th canadian edition by chuck williams terri champion ike hall.

Test Bank for MGMT 4th Canadian Edition By Chuck Williams, Terri Champion, Ike Hall (All Ch
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apters, 100% Original Verified, A+ Grade)
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Name: Class: Date:

Chapters1s-sManagement

Indicatesthesanswerschoicesthatsbestscompletessthesstatementsorsanswerssthesquestion.

1. Whatsissthestermsforsgettingsworksdonesthroughsothers?
a. management
b. planning
c. organizing
d. strategizing

2. Ruthswasshiredstosbesthessecond-in-
commandsatsGrahamsMailingsServices.sSheswasstoldsthatshersjobswasstosdealswithsthesemployeesstosmakessuresthe
ysmetsthescustomers’smailingsspecifications.sSheshassnotsbeensinstructedsonshowstosrunsmachinessorsinsanysotherste
chnicalsarea.sWhatsisshersposition?
a. marketing
b. relationshipscontrol
c. management
d. strategizing

3. Managementscansmaximizesprofits,sproduction,sandspeoplesbysdoingswhichsofsthesfollowing?
a. utilizingsresourcessefficiently
b. utilizingsresourcessinefficiently
c. utilizingsresourcesseffectively
d. utilizingsresourcessineffectively

4. Asmanagersstrivesstosaccomplishstaskssthatshelpsfulfillsorganizationalsobjectives.sWhatsissthesmanagerstryingstosi
mprove?
a. organizationalsefficiency
b. organizationalseffectiveness
c. organizationalsfunctionality
d. organizationalsproductivity

5. Thesresponsestosthes2016swildfiressinsFortsMcMurray,sAlbertaswassreportedlyshamperedsbysincompatiblesra
diossystemssbetweensdifferentsagencies.sWhichsconceptswouldsasmanagersusestosresolvesthisssituation?
a. operations
b. management
c. effectiveness
d. efficiency

6. ManagementsatsthesFordsautomobilesmanufacturingsplantslocatedsinsOakville,sOntariosmadesasdecisionstosswi
tchsallsoverheadslightingstosLEDs,swhichshassgeneratedsthousandssinsenergyssavings.sThesmanagerssmadesthissde
cisionswithswhichsofsthesfollowingsinsmind?
a. thestriplesbottomsline
b. productivity
c. efficiency
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,Name: Class: Date:

Chapters1s-sManagement

d. effectiveness

7. DuringsthesCOVID-
19spandemic,smanysrestaurantssweresforcedstostemporarilysshutsdown,slaysoffsstaff,sandsreducescostssassmuchsassp
ossiblesuntilspublicshealthsmeasuresswereslifted.sOwnerssandsmanagerssofsthesesrestaurantsswouldshavesbeensfocu
sedsonswhichsofsthesfollowingsduringsthisstime?
a. publicsimage
b. efficiency
c. organizationalseffectiveness
d. goalssetting

8. HenrisFayolsarguedsthatsthessuccesssofsansenterprisesgenerallysdependssmoresonsthesadministrativesabilitysofsitssl
eaderssthansonswhat?
a. theirsabilitystosmotivatesothers
b. theirsconceptualsskills
c. theirstechnicalsability
d. theirsinterpersonalsskills

9. Whatsissthestermsforsthesaccomplishmentsofstaskssthatshelpsfulfillsorganizationalsobjectives?
a. optimizing
b. satisficing
c. efficiency
d. effectiveness

10. Tosachievesitssgoalsofsincreasedsmarketsshare,sascoffeesandsdonutsshopslaunchedsasprogramsinsLondon,sOntari
o,sthatsawardssgrade-
schoolsstudentssasfreesdonutsforseverys“A”sonstheirsreportscard.sWhatsmanagementsfunctionswassusedstoscreatesthi
ssprogram?
a. controlling
b. leading
c. planning
d. organizing

11. NestléswassunsuccessfulsinsearlysattemptsstossellsitsschocolatesinsIndia.sItsdiscoveredsitsschocolatesbarssweresnots
suitablesforsthesIndiansmarketssbecausesthescandysbecamesmessysfromssittingsinsdirectssunlightswithoutsthesbenefits
ofsairsconditioning.sNestlésadoptedsansinnovativesstrategysandsdevelopedsChocostick,sasliquidschocolatesthatsissno
wsveryspopular.sWhichsmanagementsfunctionsdidsNestlésusestossolvesitssproblem?
a. planning
b. controlling
c. organizing
d. leading

12. Whatsmanagementsfunctionsissbeingsengagedswhensasmanagersissdeterminingsorganizationalsgoalssandsthesme
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,Name: Class: Date:

Chapters1s-sManagement
anssforsachievingsthem?
a. planning




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, Name: Class: Date:

Chapters1s-sManagement

b. organizing
c. controlling
d. leading

13. Asrecentlysopenedsbakery’ss2022sobjectivesswerestosincreasesitssrevenuessbysatsleasts15spercentsandsreducesitss
netslossessbysatsleasts25spercent.sAccordingstosyourstextbook,swhatsmanagementsfunctionswouldsbesinstrumentalsi
nssettingsandsmeetingsthesesgoals?
a. leading
b. planning
c. organizing
d. controlling

14. Asmanagersissmonitoringsprogressstowardsgoalsachievement,sandstakingscorrectivesactionswhensneeded.sW
hatsmanagementsfunctionsissbeingsengaged?
a. leading
b. organizing
c. planning
d. controlling

15. MalikasworkssassassmallsbusinesssbankingsspecialistswithinsTD’sscontactscentre.sShesjustscelebratedshersone-
syearsanniversaryswithsTD,sbutsunfortunatelysshe’ssnotsmeetingsanysofshersscorecardsmetrics.sHersmanagershassnows
askedsthatsshesjobsshadowsasfewsofsherscolleaguesstosbettersunderstandssuccessfulssalesstactics.sWhichsmanagements
functionsissMalika’ssmanagersperforming?
a. controlling
b. planning
c. observing
d. leading

16. Whichsofsthesfollowingsencouragessemployeesstosworksharder,stosworksforsextendedsperiods,sandstosthinksofsbett
erswaysstosdostheirsjobs?
a. planning
b. controlling
c. motivating
d. goal-setting

17. Asbusinesssschoolsadministratorsissdeterminingswhatsclassesswillsbesoffered,sinswhichsrooms,sandswhoswillstea
chseachsclass.sWhatsmanagementsfunctionsissinvolvedsinsthisswork?
a. planning
b. organizing
c. controlling
d. leading

18. AsCanadiansArmedsForcessdrillsinstructorsissmotivatingsnewsrecruitsstoschallengesthemselves.sWhat
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