USPS SSA ACADEMY 421 EXAM FINAL PAPER 2025/2026
QUESTIONS WITH ANSWERS GRADED A+
✔✔What premium service is used for individuals or companies that have more mail
each day than the largest box holds? - ✔✔Caller service
✔✔An optional, free daily preview of mailpieces to be delivered is called : - ✔✔Informed
Delivery
✔✔What form would a customer out to have their mail permanently forwarded to a new
address - ✔✔Change of Address Form
✔✔Premium Forwarding Service (PFS) offers residential customers the option of having
their mail reshipped to them temporarily for: - ✔✔12 months
✔✔The lost or stolen money order list is found in the - ✔✔Postal Bulletin .
✔✔Registered mail can be insured up to - ✔✔$50,000.00
✔✔The minimum length of a letter is how many inches long? - ✔✔5 inches
✔✔The maximum size for a flat sized mailpiece is: - ✔✔12 inches x 15 inches .
✔✔A machinable parcel can not weigh more than - ✔✔25 pounds
✔✔A parcel that weighs more than 70 pounds is - ✔✔Nonmailable
✔✔Nonmachinable surcharges are applied to First Class letters when the item is: -
✔✔polybagged or polywrapped.
✔✔The minimum size of a postcard is the same as a - ✔✔Letter
✔✔In order for a postcard to be mailed, it must be - ✔✔Rectangular
✔✔The maximum size of a flat is 15 inches long, ____ inches high, and .75 inches
thick. - ✔✔12
✔✔Proper design and construction of a mailpiece which conforms to minimum and
maximum mailing standards ensures - ✔✔Mailability
✔✔Correctly identifying nonmachinable characteristics of First Class Mail letters and
applying correct pricing helps to protect - ✔✔Revenue generation
, ✔✔A letter that is square instead of rectangular is considered - ✔✔Nonmachinable
✔✔Nonmachinable letters are processed - ✔✔Manually
✔✔Other Regulated Materials Domestic (ORM-D) packages can be shipped by : -
✔✔USPS Retail Ground .
✔✔Firearms, intoxicating liquors, and cigarettes are categorized as: - ✔✔Restricted
Matter
✔✔Failure to comply with the Failure comply with the Bank Secrecy Act (BSA) could
result in Failure comply with the Bank Secrecy Act BSA could result in significant fines
of more than ______ Failure comply with the Bank Secrecy Act BSA could result in
significant fines of more than per day per incident. - ✔✔$ 50,000.00
✔✔The customer can request a cashback option when using a debit card up to: -
✔✔50.00
✔✔All postal products and services can be purchased by credit card EXCEPT -
✔✔Money orders .
✔✔the best time to complete PS Form 8105-B, Suspicious Transaction Report , is -
✔✔After the customer leaves the window.
✔✔Advance deposits must be remitted before : - ✔✔Excessive cash builds up in the
SSAs till .
✔✔The Sales and Services Associate SSA ) must complete PS Form 8105-A, Funds
Transaction Report, when the customer purchases Associate SSA ) must complete PS
Form 8105 Funds Transaction Report when the customer purchases money orders
equaling more than - ✔✔$3,000.00 in one day
✔✔When filling out a PS Form 8105-B, Suspicious Transaction Report, the Sales and
Services Associate ( SSA) should : - ✔✔Collect information from a safe distance inside
the building
✔✔When would a PS Form 8105 -B, Suspicious Transaction Report, be filed? - ✔✔A
customer purchased $1,000.00 worth of money orders every day for a week.
✔✔Money orders CANNOT paid for with a check or - ✔✔Credit card
✔✔A single Postal Service International money order can NEVER exceed : - ✔✔$
700.00
QUESTIONS WITH ANSWERS GRADED A+
✔✔What premium service is used for individuals or companies that have more mail
each day than the largest box holds? - ✔✔Caller service
✔✔An optional, free daily preview of mailpieces to be delivered is called : - ✔✔Informed
Delivery
✔✔What form would a customer out to have their mail permanently forwarded to a new
address - ✔✔Change of Address Form
✔✔Premium Forwarding Service (PFS) offers residential customers the option of having
their mail reshipped to them temporarily for: - ✔✔12 months
✔✔The lost or stolen money order list is found in the - ✔✔Postal Bulletin .
✔✔Registered mail can be insured up to - ✔✔$50,000.00
✔✔The minimum length of a letter is how many inches long? - ✔✔5 inches
✔✔The maximum size for a flat sized mailpiece is: - ✔✔12 inches x 15 inches .
✔✔A machinable parcel can not weigh more than - ✔✔25 pounds
✔✔A parcel that weighs more than 70 pounds is - ✔✔Nonmailable
✔✔Nonmachinable surcharges are applied to First Class letters when the item is: -
✔✔polybagged or polywrapped.
✔✔The minimum size of a postcard is the same as a - ✔✔Letter
✔✔In order for a postcard to be mailed, it must be - ✔✔Rectangular
✔✔The maximum size of a flat is 15 inches long, ____ inches high, and .75 inches
thick. - ✔✔12
✔✔Proper design and construction of a mailpiece which conforms to minimum and
maximum mailing standards ensures - ✔✔Mailability
✔✔Correctly identifying nonmachinable characteristics of First Class Mail letters and
applying correct pricing helps to protect - ✔✔Revenue generation
, ✔✔A letter that is square instead of rectangular is considered - ✔✔Nonmachinable
✔✔Nonmachinable letters are processed - ✔✔Manually
✔✔Other Regulated Materials Domestic (ORM-D) packages can be shipped by : -
✔✔USPS Retail Ground .
✔✔Firearms, intoxicating liquors, and cigarettes are categorized as: - ✔✔Restricted
Matter
✔✔Failure to comply with the Failure comply with the Bank Secrecy Act (BSA) could
result in Failure comply with the Bank Secrecy Act BSA could result in significant fines
of more than ______ Failure comply with the Bank Secrecy Act BSA could result in
significant fines of more than per day per incident. - ✔✔$ 50,000.00
✔✔The customer can request a cashback option when using a debit card up to: -
✔✔50.00
✔✔All postal products and services can be purchased by credit card EXCEPT -
✔✔Money orders .
✔✔the best time to complete PS Form 8105-B, Suspicious Transaction Report , is -
✔✔After the customer leaves the window.
✔✔Advance deposits must be remitted before : - ✔✔Excessive cash builds up in the
SSAs till .
✔✔The Sales and Services Associate SSA ) must complete PS Form 8105-A, Funds
Transaction Report, when the customer purchases Associate SSA ) must complete PS
Form 8105 Funds Transaction Report when the customer purchases money orders
equaling more than - ✔✔$3,000.00 in one day
✔✔When filling out a PS Form 8105-B, Suspicious Transaction Report, the Sales and
Services Associate ( SSA) should : - ✔✔Collect information from a safe distance inside
the building
✔✔When would a PS Form 8105 -B, Suspicious Transaction Report, be filed? - ✔✔A
customer purchased $1,000.00 worth of money orders every day for a week.
✔✔Money orders CANNOT paid for with a check or - ✔✔Credit card
✔✔A single Postal Service International money order can NEVER exceed : - ✔✔$
700.00
