CONNECT MASTER INTRO TO
BUSINESS EXAM QUESTIONS AND
ANSWERS
Select all of the examples of mission statements. - Answer-Our airline aims to provide
comfort and security from ticketing to destination.
Growing a line of products that will meet all your office needs
Linking farmers and distributors to provide healthier food choices
Select all of the elements of strategic planning. - Answer-Analysis of competition
Involvement of top executives
Focus on the long run
Top management
Middle management
Supervisory management - Answer-Strategic planning
Tactical planning
Operational planning
You and your colleagues are preparing for a meeting with the CEO to discuss some
recent difficulties that are hindering achievement of goals. What phase of the decision-
making process are you in? - Answer-Identifying the problem
Top level
Middle level
Supervisory level - Answer-Make long-range decisions.
Implement company plans.
Communicate with workers daily.
What term is used to describe the process of identifying alternatives and choosing a
course of action? - Answer-Decision-making
Select all of the activities related to the problem identification step of the decision-
making process. - Answer-Look for opportunities that may be helpful.
Figure out the main problem about which a decision must be made.
Arrange the steps in the decision-making process in the correct order, starting with the
first step at the top. - Answer-1. Identify the problem
2. Think of possible solutions
3. Implement and evaluate the chosen solution
4. Weigh alternative solutions and select one
, What is the best definition of problems in business? - Answer-Difficulties that get in the
way of business success
In the problem identification stage of decision-making, it is important to look beyond
day-to-day difficulties to find circumstances that present the chance for meeting or
surpassing goals. These circumstances are known as ______. - Answer-opportunities
Select all of the actions included in decision-making. - Answer-Choosing actions
Identifying alternatives
Barrie is a distribution manager of a small press. Over the past three quarters, revenues
have consistently not met company goals. Barrie calls a meeting of all supervisory
managers to decide how to improve the situation. As they begin the problem
identification step, what should they do first? - Answer-Figure out the root cause of their
declining revenues.
As a company manager, you have formed a decision-making team. The team has
progressed to the potential solutions step in its decision-making process. What will the
group do in this step? - Answer-Come up with ideas to solve the problem
What general term is used to describe issues that interfere with successfully achieving
goals in business? - Answer-Problems
What is brainstorming? - Answer-A process for generating ideas
In business, favorable situations that offer the possibility of advancement are called ___
- Answer-opportunities
As a manager making a decision about an issue affecting the company, you have
identified the problem and have come up with a number of possible solutions. You have
now reached the "choose solution" step of the decision-making process. Select all of the
actions involved in this step. - Answer-Select a solution.
Consider each option.
Strategic planning
Tactical planning
Operational planning - Answer-1-5 years
6-24 months
1-52 weeks
Which part of the decision-making process involves coming up with creative and
innovative ideas for how to solve a problem? - Answer-The potential solutions step
At a meeting to come up with a solution to a manufacturing problem, managers call out
any ideas they can come up with, trying to be as creative as they can. What is this
process called? - Answer-Brainstorming
BUSINESS EXAM QUESTIONS AND
ANSWERS
Select all of the examples of mission statements. - Answer-Our airline aims to provide
comfort and security from ticketing to destination.
Growing a line of products that will meet all your office needs
Linking farmers and distributors to provide healthier food choices
Select all of the elements of strategic planning. - Answer-Analysis of competition
Involvement of top executives
Focus on the long run
Top management
Middle management
Supervisory management - Answer-Strategic planning
Tactical planning
Operational planning
You and your colleagues are preparing for a meeting with the CEO to discuss some
recent difficulties that are hindering achievement of goals. What phase of the decision-
making process are you in? - Answer-Identifying the problem
Top level
Middle level
Supervisory level - Answer-Make long-range decisions.
Implement company plans.
Communicate with workers daily.
What term is used to describe the process of identifying alternatives and choosing a
course of action? - Answer-Decision-making
Select all of the activities related to the problem identification step of the decision-
making process. - Answer-Look for opportunities that may be helpful.
Figure out the main problem about which a decision must be made.
Arrange the steps in the decision-making process in the correct order, starting with the
first step at the top. - Answer-1. Identify the problem
2. Think of possible solutions
3. Implement and evaluate the chosen solution
4. Weigh alternative solutions and select one
, What is the best definition of problems in business? - Answer-Difficulties that get in the
way of business success
In the problem identification stage of decision-making, it is important to look beyond
day-to-day difficulties to find circumstances that present the chance for meeting or
surpassing goals. These circumstances are known as ______. - Answer-opportunities
Select all of the actions included in decision-making. - Answer-Choosing actions
Identifying alternatives
Barrie is a distribution manager of a small press. Over the past three quarters, revenues
have consistently not met company goals. Barrie calls a meeting of all supervisory
managers to decide how to improve the situation. As they begin the problem
identification step, what should they do first? - Answer-Figure out the root cause of their
declining revenues.
As a company manager, you have formed a decision-making team. The team has
progressed to the potential solutions step in its decision-making process. What will the
group do in this step? - Answer-Come up with ideas to solve the problem
What general term is used to describe issues that interfere with successfully achieving
goals in business? - Answer-Problems
What is brainstorming? - Answer-A process for generating ideas
In business, favorable situations that offer the possibility of advancement are called ___
- Answer-opportunities
As a manager making a decision about an issue affecting the company, you have
identified the problem and have come up with a number of possible solutions. You have
now reached the "choose solution" step of the decision-making process. Select all of the
actions involved in this step. - Answer-Select a solution.
Consider each option.
Strategic planning
Tactical planning
Operational planning - Answer-1-5 years
6-24 months
1-52 weeks
Which part of the decision-making process involves coming up with creative and
innovative ideas for how to solve a problem? - Answer-The potential solutions step
At a meeting to come up with a solution to a manufacturing problem, managers call out
any ideas they can come up with, trying to be as creative as they can. What is this
process called? - Answer-Brainstorming
