USPS SSA Exam 2025

Registered Mail - -First-Class and Priority service only. Most secure service the post office offers. $50,000 insurance and free tracking included. International Shipping/Mailing Methods (5) - -Global Express Guaranteed (GXG) Priority Mail Express International (PMEI) Priority Mail International (PMI) First Class Package International First Class Mail International Balloon Price - -- Applies to Retail Ground (all zones) - Applies to Priority Mail (zones 1-4) - Weighs under 20 pounds - Measures more than 84" (but less than 108") in total length and girth. Oversize Price - -- Applies to Retail Ground only - More than 108" but less than 130" in total length and girth Dimensional Weight Pricing - -- Applies to Priority Mail - Addressed to zones 5-9 - Measures (L x W x H) over one cubic foot or 1,728 cubic inches Parcel Return Service - -This allows customers to return merchandise to merchants without having to pay postage (postage has already been prepaid by the merchant). Priority Mail Express - -- Guaranteed 1-2 day delivery (domestic) - Includes $100 insurance and free tracking Priority Mail - -- 1-3 day delivery - Includes tracking and $50 worth of insurance - For domestic packages weighing up to 70 lbs and 108" Domestic Mail - -Consists of items sent within the United States, its territories, possessions, APO's, FPO's, DPO's, and the UN. Mailing Services (6) - -Services for which USPS does not have to compete for business (Market Dominant). - First Class Mail - Periodicals - USPS Marketing Mail (EDDM) - Media Mail - Library Mail - Extra Services Shipping Services (6) - -Services where the USPS competes with other companies, such as UPS and FedEx. - Priority Mail Express - Priority Mail - First Class Package Service - Retail Ground - Parcel Return Service - International Mail S.O.L.E.R. - -Squarely face the person Open your posture Lean towards the sender Eye contact Relax while attending First Class Package Service (Retail) - -3-5 Days for delivery Must weigh 13 oz. or less Includes Tracking Periodicals - -Items published at least 4 times a year from a known publisher. USPS Marketing Mail (includes EDDM) - -Consists of printed matter, flyers, advertising, catalogs, newsletters and small packages. - Must contain at least 200 pieces or 50 pounds per mailing Certified Mail Service - -- Provides customers with proof of mailing and the date and time the item was delivered or delivery was attempted. - Limited Tracking - Legally Binding Collect on Delivery (COD) - -- Used to mail merchandise for which the mailer has not yet been paid. - Articles are covered against loss, damage, rifling, and failure to remit fees. - Indemnity coverage up to $1,000. - Requires a five-part form. PS Form 3811 PS Form 3811-A Electronic - -The three types of Return Receipts: - Return Receipt - Return Receipt After Mailing - Electronic Return Receipt PS Form 3816, a five part form used for this type of extra service. - -Form for COD (Collect on Delivery) G.I.S.T. - -Greet Inquire Suggest Thank When do we ask this: "Does this item contain anything liquid, fragile, perishable, or potentially hazardous such as lithium batteries, perfume, or mercury?" - -We ask this whenever we weigh an item on the scale. "If you weigh it, you say it." USPS Retail Ground - -- Tracking included - Delivery standard: 2-8 days - Up to 130" in length and girth allowed International Mail - -Mail that is sent outside the boundaries of the United States and its territories. The three types of Priority Mail Express (domestic) - -1-Day 2-Day Military First Class Mail - -Items that consist of handwritten or typewritten correspondence such as bills, statements, letters, postcards, business documents, and Business Reply Mail. - 1-3 business days for delivery - Must weigh 13 ounces or less Media Mail - -Content limited to books, sound recordings, recorded video tapes, printed music, etc. Cannot contain advertising. Free tracking included. Subject to inspection by clerks.