TEST BANK
aa
Operations Management,14th Edition
aa aa
by William Stevenson Chapters 1 - 19
aa aa aa aa aa aa
,Table aaof aaContents
Chapter aa01 aaIntroduction aato aaOperations
aa Management aaChapter aa02 aaCompetitiveness,
aa Strategy, aaand aaProductivityC
a hapter aa03 aaForecasting
Chapter aa04 aaProduct aaand aaService
DesignC
aa a hapter aa04S aaReliability
Chapter aa05 aaStrategic aaCapacity aaPlanning aafor aaProducts aaand
aa ServicesC
a hapter aa05S aaDecision aaTheory
Chapter aa06 aaProcess aaSelection aaand aaFacility
LayoutC
aa a hapter aa07 aaWork aaDesign aaand
aa Measurement aaChapter aa07S aaLearning aaCurves
Chapter aa08 aaLocation aaPlanning aaand
AnalysisC
aa a hapter aa08S aaThe
aa Transportation aaModel aaChapter aa09
aa Management aaof aaQuality aaChapter aa10
aa Quality aaControl
Chapter aa10S aaAcceptance aaSampling
Chapter aa11 aaAggregate aaPlanning aaand aaMaster
SchedulingC
aa a hapter aa12 aaMRP aaand aaERP
Chapter aa13 aaInventory
aa Management aaChapter aa14 aaJIT
and aaLean aaOperationsC
aa a hapter
14S aaMaintenance
aa
Chapter aa15 aaSupply aaChain
ManagementC
aa a hapter aa16 aaScheduling
Chapter aa17 aaProject aaManagement
,Chapter aa18 aaManagement aaof aaWaiting
aaLinesC
a hapter aa19 aaLinear aaProgramming
Chapter 01 Introduction to Operations Management
aa aa aa aa aa
Student:
1. Operations aamanagers aaare aaresponsible aafor aaassessing aaconsumer aawants aaand aaneeds aaand
aaselling aaandp
a romoting aathe aaorganization's aagoods aaor aaservices.
True False
2. Often, aathe aacollective aasuccess aaor aafailure aaof aacompanies' aaoperations aafunctions aawill
aaimpact aathea
a bility aaof aaa aanation aato aacompete aawith aaother aanations.
True False
3. Companies aaare aaeither aaproducing aagoods aaor aadelivering aaservices. aaThis aameans aathat aaonly
aaone aaof aathet
a wo aatypes aaof aaoperations aamanagement aastrategies aaare aaused.
True False
4. Operations, aamarketing, aaand aafinance aafunction aaindependently aaof aaeach aaother
aain aamosto
a rganizations.
True False
5. The aagreater aathe aadegree aaof aacustomer aainvolvement, aathe aamore aachallenging aathe
aadesign aaandm
a anagement aaof aaoperations.
True False
, 6. Goods aaproducing aaorganizations aaare aanot aainvolved aain aaservice
aaactivities.a
True False
7. Service aaoperations aarequire aaadditional aainventory aabecause aaof aathe aaunpredictability aaof
aaconsumerademand.
True False
8. The aavalue aaof aaoutputs aais aameasured aaby aathe aaprices aacustomers aaare aawilling aato aapay
aafor aagoods aaors
a ervices.
True False
9. The aause aaof aamodels aawill aaguarantee aathe aabest aapossible
aadecisions.a
True False
10. People aawho aawork aain aathe aafield aaof aaoperations aashould aahave aaskills aathat aainclude aaboth
aaknowledgeaand aapeople aaskills.
True False
11. Assembly aalines aaachieved aaproductivity aabut aaat aathe aaexpense aaof aastandard
aaof aaliving.T
a rue False
12. The aaoperations aamanager aahas aaprimary aaresponsibility aafor aamaking aaoperations
aasystem aadesignd
a ecisions, aasuch aaas aasystem aacapacity aaand aalocation aaof aafacilities.
True False
13. The aaword aa"technology" aais aaused aaonly aato aarefer aato aa"information aatechnology".
True False
aa
Operations Management,14th Edition
aa aa
by William Stevenson Chapters 1 - 19
aa aa aa aa aa aa
,Table aaof aaContents
Chapter aa01 aaIntroduction aato aaOperations
aa Management aaChapter aa02 aaCompetitiveness,
aa Strategy, aaand aaProductivityC
a hapter aa03 aaForecasting
Chapter aa04 aaProduct aaand aaService
DesignC
aa a hapter aa04S aaReliability
Chapter aa05 aaStrategic aaCapacity aaPlanning aafor aaProducts aaand
aa ServicesC
a hapter aa05S aaDecision aaTheory
Chapter aa06 aaProcess aaSelection aaand aaFacility
LayoutC
aa a hapter aa07 aaWork aaDesign aaand
aa Measurement aaChapter aa07S aaLearning aaCurves
Chapter aa08 aaLocation aaPlanning aaand
AnalysisC
aa a hapter aa08S aaThe
aa Transportation aaModel aaChapter aa09
aa Management aaof aaQuality aaChapter aa10
aa Quality aaControl
Chapter aa10S aaAcceptance aaSampling
Chapter aa11 aaAggregate aaPlanning aaand aaMaster
SchedulingC
aa a hapter aa12 aaMRP aaand aaERP
Chapter aa13 aaInventory
aa Management aaChapter aa14 aaJIT
and aaLean aaOperationsC
aa a hapter
14S aaMaintenance
aa
Chapter aa15 aaSupply aaChain
ManagementC
aa a hapter aa16 aaScheduling
Chapter aa17 aaProject aaManagement
,Chapter aa18 aaManagement aaof aaWaiting
aaLinesC
a hapter aa19 aaLinear aaProgramming
Chapter 01 Introduction to Operations Management
aa aa aa aa aa
Student:
1. Operations aamanagers aaare aaresponsible aafor aaassessing aaconsumer aawants aaand aaneeds aaand
aaselling aaandp
a romoting aathe aaorganization's aagoods aaor aaservices.
True False
2. Often, aathe aacollective aasuccess aaor aafailure aaof aacompanies' aaoperations aafunctions aawill
aaimpact aathea
a bility aaof aaa aanation aato aacompete aawith aaother aanations.
True False
3. Companies aaare aaeither aaproducing aagoods aaor aadelivering aaservices. aaThis aameans aathat aaonly
aaone aaof aathet
a wo aatypes aaof aaoperations aamanagement aastrategies aaare aaused.
True False
4. Operations, aamarketing, aaand aafinance aafunction aaindependently aaof aaeach aaother
aain aamosto
a rganizations.
True False
5. The aagreater aathe aadegree aaof aacustomer aainvolvement, aathe aamore aachallenging aathe
aadesign aaandm
a anagement aaof aaoperations.
True False
, 6. Goods aaproducing aaorganizations aaare aanot aainvolved aain aaservice
aaactivities.a
True False
7. Service aaoperations aarequire aaadditional aainventory aabecause aaof aathe aaunpredictability aaof
aaconsumerademand.
True False
8. The aavalue aaof aaoutputs aais aameasured aaby aathe aaprices aacustomers aaare aawilling aato aapay
aafor aagoods aaors
a ervices.
True False
9. The aause aaof aamodels aawill aaguarantee aathe aabest aapossible
aadecisions.a
True False
10. People aawho aawork aain aathe aafield aaof aaoperations aashould aahave aaskills aathat aainclude aaboth
aaknowledgeaand aapeople aaskills.
True False
11. Assembly aalines aaachieved aaproductivity aabut aaat aathe aaexpense aaof aastandard
aaof aaliving.T
a rue False
12. The aaoperations aamanager aahas aaprimary aaresponsibility aafor aamaking aaoperations
aasystem aadesignd
a ecisions, aasuch aaas aasystem aacapacity aaand aalocation aaof aafacilities.
True False
13. The aaword aa"technology" aais aaused aaonly aato aarefer aato aa"information aatechnology".
True False
