OKANAGAN COLLEGE HCA 101 FINAL STUDY EXAM
What is a Kardex? - Answers :A card file that summarizes information in the chart. Inc.
Clients curent dx,
Medications & treatments, special equipment needs and routine care measures
What does the Kardex do? - Answers :Provides a quick source of current information
and can be frequently updated to reflect changes.
Task sheets
{log notes} - Answers :Used in the community to record care and services provided. The
former has boxes for each day and sections for documenting care and support
activities. Box is checked for the day you provided care/service.
What does charting narrative notes include? - Answers :What you observed
What you did
When you did it
Clients response
What does team work include? - Answers :~ cooperation
~ closer relationships
~ working together
~ accomplish more {synergy}
~ value the difference of each person
~ trust
What is the definition of Aphasia? - Answers :The inability to use or comprehend speech
&/or writing due to usually a brain injury.
What do people with aphasia have difficulty with? - Answers :~ understanding
~ reading
~ writing
~ speaking
What does Assertive conflict style include? - Answers :~ freedom to state what you feel,
think & need
~ fair & peaceful
~ honest & direct
~ dealing with difficult responses from others
~ meets your needs WITHOUT interfering with the rights of others
What are the assertive rules you have to follow as an HCA? - Answers :~ set a time
~ state the problem
~ stick to one issue
~ express the full range of feelings
~ propose change
, ~ describe consequences
What does NON-Assertive conflict style include? - Answers :~ withdraw
~ avoidence
~ keep feelings to yourself
~ say/ do nothing
~ accommodating
~ sense of helplessness & loss of control
In a conflict outcome what is a win~lose and what is the primary characteristic? -
Answers :Based on the either or strategy. Power is the main characteristic.
Describe what a lose~lose conflict outcome is. - Answers :Where neither side wins.
Agree to a solution that neither wants, just to ensure the other doesn't win
What is a win~win conflict outcome? - Answers :An underlying attitude that a conflict is
a problem to be solved not a fight to he won. Can agree to disagree.
What is an incident report? - Answers :Written report after an accident, error or
unexpected event. Commonly called occurrence reports.
What is a summary report? - Answers :Summarizes care and services provided over a
period. Provides information on clients condition monthly or every second or third
month.
WHAT ARE OTHER FLOW SHEETS? - Answers :Records frequent observations and
measurements. Used to monitor conditions of clients with serious illnesses. Inc. BPR
and I&O
What are graphic sheets? - Answers :Records observations and measurements made
on every shift. Information Inc; BPR, ht & wt, sometimes I&O, routine care, bowel
movements and physician's visits.
What does ADL's, checklists and flow sheets include? - Answers :Includes recordings of
actions relating to food & fluids, elimination, rest & sleep, mobility, activity and social
interactions.
What are 4 things active listening includes? - Answers :1. Listen politely
2. Asking Q's for clarification
3. Repeat what was said in your own words
4. Summarize
What are 4 MORE things active listening includes? - Answers :5. Acknowledge the
speakers point of view
6. Avoid giving advice, moralizing & predicting the future
7. Avoid interrupting
What is a Kardex? - Answers :A card file that summarizes information in the chart. Inc.
Clients curent dx,
Medications & treatments, special equipment needs and routine care measures
What does the Kardex do? - Answers :Provides a quick source of current information
and can be frequently updated to reflect changes.
Task sheets
{log notes} - Answers :Used in the community to record care and services provided. The
former has boxes for each day and sections for documenting care and support
activities. Box is checked for the day you provided care/service.
What does charting narrative notes include? - Answers :What you observed
What you did
When you did it
Clients response
What does team work include? - Answers :~ cooperation
~ closer relationships
~ working together
~ accomplish more {synergy}
~ value the difference of each person
~ trust
What is the definition of Aphasia? - Answers :The inability to use or comprehend speech
&/or writing due to usually a brain injury.
What do people with aphasia have difficulty with? - Answers :~ understanding
~ reading
~ writing
~ speaking
What does Assertive conflict style include? - Answers :~ freedom to state what you feel,
think & need
~ fair & peaceful
~ honest & direct
~ dealing with difficult responses from others
~ meets your needs WITHOUT interfering with the rights of others
What are the assertive rules you have to follow as an HCA? - Answers :~ set a time
~ state the problem
~ stick to one issue
~ express the full range of feelings
~ propose change
, ~ describe consequences
What does NON-Assertive conflict style include? - Answers :~ withdraw
~ avoidence
~ keep feelings to yourself
~ say/ do nothing
~ accommodating
~ sense of helplessness & loss of control
In a conflict outcome what is a win~lose and what is the primary characteristic? -
Answers :Based on the either or strategy. Power is the main characteristic.
Describe what a lose~lose conflict outcome is. - Answers :Where neither side wins.
Agree to a solution that neither wants, just to ensure the other doesn't win
What is a win~win conflict outcome? - Answers :An underlying attitude that a conflict is
a problem to be solved not a fight to he won. Can agree to disagree.
What is an incident report? - Answers :Written report after an accident, error or
unexpected event. Commonly called occurrence reports.
What is a summary report? - Answers :Summarizes care and services provided over a
period. Provides information on clients condition monthly or every second or third
month.
WHAT ARE OTHER FLOW SHEETS? - Answers :Records frequent observations and
measurements. Used to monitor conditions of clients with serious illnesses. Inc. BPR
and I&O
What are graphic sheets? - Answers :Records observations and measurements made
on every shift. Information Inc; BPR, ht & wt, sometimes I&O, routine care, bowel
movements and physician's visits.
What does ADL's, checklists and flow sheets include? - Answers :Includes recordings of
actions relating to food & fluids, elimination, rest & sleep, mobility, activity and social
interactions.
What are 4 things active listening includes? - Answers :1. Listen politely
2. Asking Q's for clarification
3. Repeat what was said in your own words
4. Summarize
What are 4 MORE things active listening includes? - Answers :5. Acknowledge the
speakers point of view
6. Avoid giving advice, moralizing & predicting the future
7. Avoid interrupting
