PROGRESSION: FIELD TECH V - VI
CONVENTIONAL QUESTIONS &
SOLUTIONS
Which small, network is private to the organization,
sharing a common communications line linking together
devices such as computers, printers, and other peripherals? - ANSWER Local area
network (LAN).
Which of the following is a unique address that
is physically assigned to devices such as a modem
or network interface card (NIC)? - ANSWER Media access control (MAC) address.
Which two layers of the Open Systems Interconnection (OSI)
reference model are combined in the transmission control
protocol/Internet protocol (TCP/IP) model Network Access Layer? - ANSWER Data Link
Layer and Physical Layer.
Which protocol has four numeric fields, each 8 binary bits long, called "octets"? -
ANSWER Internet protocol version 4 (IPv4).
Which of the following data services does a business use because
it works best for dedicated services, such as hosting a website
or Internet server, email, and file transfer protocol (FTP)? - ANSWER Static Internet
protocol (IP) addressing.
Which type of unshielded twisted-pair (UTP) cable does not easily
catch fire and is designed to smoke very little so that toxic
fumes are not circulated through a building? - ANSWER CMP - Plenum-rated cable.
Static Internet protocol (IP) address settings are
manually configured using the IP address, the Preferred
DNS server, the Alternate DNS server, and the Subnet mask
settings. Which setting is missing from the list? - ANSWER Default gateway.
What determines the overall quality of a stable Internet service? - ANSWER Zero
percent packet loss and a stable ping time.
Which command line entry is used for testing latency, packet loss,
and the general health of the modem? - ANSWER Ping
Which step in the six-step troubleshooting process uses
the information that was gathered to identify the cause
, of the problem and find the most likely solution? - ANSWER Diagnose the symptoms.
When troubleshooting a missing channel issue on a media
distribution gateway for a commercial property, what should be done? - ANSWER Verify
that an auto program has been run or that the correct commercial TV configuration file
in use.
If an issue is found with a single set-back box (SBB) or digital
terminal adapter (DTA) during the verification process, what is
the first thing you should determine? - ANSWER Whether the issue is physical in nature
such as no power,
an unplugged High-Definition Multimedia Interface (HDMI), or on a switched outlet.
Which part of the DVIS takes an incoming signal and filters out a range of frequencies?
- ANSWER Channel elimination filter
Which media distribution gateway is used where legacy analog TVs are
in place for reliable programming without a set-top box (STB)? - ANSWER Quadrature
amplitude modulation (QAM) to analog (Q2A)
According to the ANSI/TIA/EIA-606 color coding guidelines, which color represents
the telephone demarcation point in a commercial building? - ANSWER Orange.
Which unshielded twisted-pair (UTP) category (CAT) supports data rates up to 10
gigabits per second (Gbps) ? - ANSWER CAT-6, CAT-6A, and CAT-7..
According to the National Electric Code (NEC) article 800-179, which type
of cable marking shows that a cable is riser-rated? - ANSWER CMR.
When porting telephone numbers, what information should you confirm with the
customer? - ANSWER The number of telephone lines being installed and their
associated telephone numbers.
What is the primary purpose of a 66-block? - ANSWER To distribute up to 50 unique
telephone numbers within a business.
What should you always do when working with old telephone wiring? - ANSWER
Inspect, clean, test, and label every part of the active telephone infrastructure within the
business.
What is typically required when working on a voice installation with a private branch
exchange (PBX) system? - ANSWER A telephone technician or onsite support that is
provided by the customer.
What is the first thing to look for when telephones within the business experience an
CONVENTIONAL QUESTIONS &
SOLUTIONS
Which small, network is private to the organization,
sharing a common communications line linking together
devices such as computers, printers, and other peripherals? - ANSWER Local area
network (LAN).
Which of the following is a unique address that
is physically assigned to devices such as a modem
or network interface card (NIC)? - ANSWER Media access control (MAC) address.
Which two layers of the Open Systems Interconnection (OSI)
reference model are combined in the transmission control
protocol/Internet protocol (TCP/IP) model Network Access Layer? - ANSWER Data Link
Layer and Physical Layer.
Which protocol has four numeric fields, each 8 binary bits long, called "octets"? -
ANSWER Internet protocol version 4 (IPv4).
Which of the following data services does a business use because
it works best for dedicated services, such as hosting a website
or Internet server, email, and file transfer protocol (FTP)? - ANSWER Static Internet
protocol (IP) addressing.
Which type of unshielded twisted-pair (UTP) cable does not easily
catch fire and is designed to smoke very little so that toxic
fumes are not circulated through a building? - ANSWER CMP - Plenum-rated cable.
Static Internet protocol (IP) address settings are
manually configured using the IP address, the Preferred
DNS server, the Alternate DNS server, and the Subnet mask
settings. Which setting is missing from the list? - ANSWER Default gateway.
What determines the overall quality of a stable Internet service? - ANSWER Zero
percent packet loss and a stable ping time.
Which command line entry is used for testing latency, packet loss,
and the general health of the modem? - ANSWER Ping
Which step in the six-step troubleshooting process uses
the information that was gathered to identify the cause
, of the problem and find the most likely solution? - ANSWER Diagnose the symptoms.
When troubleshooting a missing channel issue on a media
distribution gateway for a commercial property, what should be done? - ANSWER Verify
that an auto program has been run or that the correct commercial TV configuration file
in use.
If an issue is found with a single set-back box (SBB) or digital
terminal adapter (DTA) during the verification process, what is
the first thing you should determine? - ANSWER Whether the issue is physical in nature
such as no power,
an unplugged High-Definition Multimedia Interface (HDMI), or on a switched outlet.
Which part of the DVIS takes an incoming signal and filters out a range of frequencies?
- ANSWER Channel elimination filter
Which media distribution gateway is used where legacy analog TVs are
in place for reliable programming without a set-top box (STB)? - ANSWER Quadrature
amplitude modulation (QAM) to analog (Q2A)
According to the ANSI/TIA/EIA-606 color coding guidelines, which color represents
the telephone demarcation point in a commercial building? - ANSWER Orange.
Which unshielded twisted-pair (UTP) category (CAT) supports data rates up to 10
gigabits per second (Gbps) ? - ANSWER CAT-6, CAT-6A, and CAT-7..
According to the National Electric Code (NEC) article 800-179, which type
of cable marking shows that a cable is riser-rated? - ANSWER CMR.
When porting telephone numbers, what information should you confirm with the
customer? - ANSWER The number of telephone lines being installed and their
associated telephone numbers.
What is the primary purpose of a 66-block? - ANSWER To distribute up to 50 unique
telephone numbers within a business.
What should you always do when working with old telephone wiring? - ANSWER
Inspect, clean, test, and label every part of the active telephone infrastructure within the
business.
What is typically required when working on a voice installation with a private branch
exchange (PBX) system? - ANSWER A telephone technician or onsite support that is
provided by the customer.
What is the first thing to look for when telephones within the business experience an
