Operations Management Creating Value Alon
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g the Supply Chain, 11th Edition (Russell)Verif
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ied Chapters 1 - 17, Complete
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OperationsWManagementWCreatingWValueWAlongWtheWSupplyWChain
,TABLE OF CONTENTS
W W
1WIntroductionWtoWOperationsWandWSupplyWChainWManagementW
2WQualityWManagementW
3WStatisticalWProcessWControlW
S3WOperationalWDecision-MakingWTools:WAcceptanceWSampling
4WProductWDesignW
5WServiceWDesignW
6WProcessesWandWTechnologyW
7WCapacityWandWFacilitiesWDesign
S7WOperationalWDecision-MakingWTools:WFacilityWLocationWModelsW
8WHumanWResourcesW
S8WOperationalWDecision-MakingWTools:WWorkWMeasurementW
9WProjectWManagement
10WSupplyWChainWManagementWStrategyWandWDesignW
11WGlobalWSupplyWChainWProcurementWandWDistributionW
S11WOperationalWDecision-MakingWTools:WTransportationWandWTransshipmentWModelsW
12WForecastingW
13WInventoryWManagementW
S13WOperationalWDecision-MakingWTools:WSimulationW
14WSalesWandWOperationsWPlanningW
S14WOperationalWDecision-MakingWTools:WLinearWProgrammingW
15WResourceWPlanningWSystemsW
16WLeanWProductionWSystemsW
17WSchedulingW
OperationsWManagementWCreatingWValueWAlongWtheWSupplyWChain
,Operations Management Creating Value Along the Supply Chain 11th Edition R
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oberta S. Russell, Bernard W. Taylor
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Concept Check Questions for Learning Objectives
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ChapterW1W–WIntroductionWtoWOperationsWandWSupplyWChainWManagement
TheWOperationsWFunction
1. TheWoperationsWfunctionWinteractsWwith
a. Marketing
b. Suppliers
c. HumanWresources
d. Finance
e. AllWofWtheWabove
Difficulty:WEas
yWAnswer:Wd
2. OperationsWisWoftenWdescribedWas
a. theWcreativeWcoreWofWanWorganization
b. aWtransformationWprocess
c. theWsourceWofWfirmWprofitability
d. allWofWtheWabove
Difficulty:WEas
yWAnswer:Wb
TheWEvolutionWofWOperationsWandWSupplyWChainWManagement
1. W helpedWtoWenableWtheWIndustrialWRevolution.
a. LinearWprogramming
b. QualityWcircles
c. InterchangeableWparts
d. TheWInternet
Difficulty:WEas
yWAnswer:Wc
2. TheWPrinciplesWofWScientificWManagementWwereWproposedWby
a. AdamWSmith
b. HenryWFord
c. FrederickWTaylor
OperationsWManagementWCreatingWValueWAlongWtheWSupplyWChain
, d. EltonWMayo
Difficulty:WEas
yWAnswer:Wc
3. SupplyWchainWmanagementWemergedWas
a. companiesWstartedWtoWoutsourceWproduction
b. theWnumberWofWsuppliersWforWeachWcompanyWgrew
c. globalizationWexpandedWtheWreachWofWsuppliersWandWcustomers
d. allWofWtheWabove
Difficulty:WEas
yWAnswer:Wd
4. TheWqualityWrevolutionWwasWbroughtWtoWusWby
a. Germany
b. Japan
c. China
d. Mexico
Difficulty:WEas
yWAnswer:Wb
Globalization
1. GlobalizationWhasWgrownWrapidlyWdueWto
a. WorldWtradeWagreements
b. TheWInternet
c. Outsourcing
d. AllWofWtheWabove
Difficulty:WEas
yWAnswer:Wd
2. WhichWofWtheWfollowingWcountriesWhasWtheWhighestWhourlyWwageWrate?
a. Norway
b. U.S.
c. Germany
d. SouthWKorea
Difficulty:WModerat
eWAnswer:Wa
3. CompaniesWgoWglobalWto
a. takeWadvantageWofWfavorableWcosts
OperationsWManagementWCreatingWValueWAlongWtheWSupplyWChain