MEGA STUDY GUIDE COMPLETE Q-BANK / EXPERT
VERIFIED ACTUAL QUESTIONS & ANSWERS FOR
GUARANTEED PASS / NEWEST UPDATE, 2025-2026
Terms in this set (1277)
1. In an interview, the nurse A) Note-taking may impede the nurse's observation of the
may find it necessary to take patient's nonverbal behaviors.
notes to aid his or her
memory later. Which Page: 31 Some use of history forms and note-taking may be
statement is true regarding unavoidable. But be aware that note-taking during the
interview has disadvantages. It breaks eye contact too
note-taking?
often, and it shifts attention away from the patient, which
diminishes his or her sense of importance. It also may
A) Note-taking interrupt the patient's narrative flow, and it impedes the
mayimpede the nurse's observation of the patient's nonverbal behavior.
observation of the patient's
nonverbal behaviors.
B) Note-taking allows
thepatient to continue at his
or her own pace as the nurse
records what is said. C) Note-
taking allows the nurse to
shift attention away from the
patient, resulting in an
increased comfort level.
D) Note-taking allows the
nurse to break eye contact
with the patient, which may
increase his or her level of
comfort.
,2. During an interview, the D) Open-ended question
nurse states, "You
mentioned shortness of Page: 32 The open-ended question asks for narrative
breath. Tell me more about information. It states the topic to be discussed but only in
general terms. The nurse should use it to begin the
that." Which verbal skill is
interview, to introduce a new section of questions, and
used with this statement? whenever the person introduces a new topic.
A) Reflection
B) Facilitation
C) Direct question
D) Open-ended question
C) using biased or leading questions.
3. A nurse is taking complete
Page: 36 This is an example of using leading or biased
health histories on all of the
questions. Asking, "You don't smoke, do you?" implies that
patients attending a wellness one answer is "better" than another. If the person wants to
workshop. On the history please someone, he or she is either forced to answer in a way
form, one of the written corresponding to their implied values or is made to feel guilty
when admitting the other answer.
questions asks, "You don't
smoke, drink, or take drugs,
do you?" This question is an
example of:
A) talking too much.
B) using confrontation.
C) using biased or
leadingquestions.
D) using blunt language
todeal with distasteful topics.
,4. During an interview, a D) uncomfortable talking about his son's treatment.
parent of a hospitalized child
is sitting in an open position. Page: 37 Note the person's position. An open position with
As the interviewer begins to the extension of large muscle groups shows relaxation,
physical comfort, and a willingness to share information. A
discuss his son's treatment,
closed position with the arms and legs crossed tends to look
however, he suddenly crosses defensive and anxious. Note any change in posture. If a
his arms against his chest and person in a relaxed position suddenly tenses, it suggests
crosses his legs. This would possible discomfort with the new topic.
suggest that the parent is:
A) just changing positions. B)
more comfortable in this
position.
C) tired and needs a
breakfrom the interview.
D) uncomfortable
talkingabout his son's
treatment.
, 5. The nurse is interviewing a A) Determine the communication method he prefers.
patient who has a hearing
impairment. What techniques Pages: 40-41 The nurse should ask the deaf person the
would be most beneficial in preferred way to communicate—by signing, lip reading, or
writing. If the person prefers lip reading, then the nurse
communicating with this
should be sure to face him or her squarely and have good
patient? lighting on the nurse's face. The nurse should not
exaggerate lip movements because this distorts words.
A) Determine Similarly, shouting distorts the reception of a hearing aid the
person may wear. The nurse should speak slowly and should
thecommunication method
supplement his or her voice with appropriate hand gestures
he prefers. or pantomime.
B) Avoid using facial
andhand gestures because
most hearing-impaired
people find this degrading.
C) Request a
signlanguage interpreter
before meeting with him to
help facilitate the
communication.
D) Speak loudly and
withexaggerated facial
movement when talking with
him because this helps with
lip reading.